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If you need to cancel or change your travel plans, you can find the help you need here.
If you still have any questions or concerns about your itinerary, use our
support and feedback form.
We'll respond within 4 hours.
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| Changing or cancelling a flight |
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If your travel plans change and you need a different flight, you can change your flight times, dates, and/or destination. Most airlines do not allow changes to traveler name(s) on a ticket.
You can make changes to your flight online if:
- You have a user name and password from Expedia
- You were issued an e-ticket for your flight
- You are traveling on a flight originating in the US
- All your flights are on a single major US airline
- All the passengers on your itinerary are making the same flight change
If you no longer need a flight, or if you are unsure of your travel plans, then you should cancel your flight. You will receive credit that can be used at a later time (for up to 1 year) towards the purchase of a new flight. To receive credit, you must cancel your flight before the departure date.
Penalties
Most fares have an airline-imposed fee of $150 per passenger for changes and cancellations, plus any applicable increase in the fare. We will provide a comprehensive summary of all charges before you change or cancel your flight.
How to get started
To find out how to change or cancel your flight, go to My Itineraries and open the itinerary that contains the flight you wish to change or cancel. Click the Find out how to change or cancel your flights link located below the flight summary and follow instructions provided.
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| Changing or cancelling a hotel reservation |
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Lodging can be changed or canceled according to each property's rules and
restrictions. Some properties impose penalties, such as one night's stay, if you cancel
your reservation within a certain number of days before your scheduled check-in date.
Other properties, such as Expedia Special Rate lodging, charge a small penalty for
changes made any time after a room is booked.
To change or cancel a lodging reservation, go to My Itineraries and open the
itinerary that contains the lodging you wish to change or cancel. Click Cancel this
reservation and review the refund and penalty details.
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| Changing or cancelling a rental car reservation |
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Most rental car reservations can be cancelled at any time without penalty.
Car reservations cannot be changed, but you can cancel your existing car and add a different one to your itinerary.
To cancel a rental car reservation, go to My Itineraries and open the itinerary that contains the
reservation you wish to cancel. Click Cancel this car reservation
and verify the cancellation on the resulting page.
If you wish to cancel a rental car that is part of a package, please review the specific rules and regulations in your itinerary.
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| Changing or cancelling a vacation package |
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Different cancellation and change rules apply to each vacation package.
Factors include whether a flight was purchased (and, if so, which flight); how many
days prior to the departure you are attempting to make the change or cancellation;
and which hotel, rental car, and/or attractions were included.
Most vacation packages cannot be cancelled but can be changed for a $50 change fee, plus all additional supplier fees and penalties.
If your vacation package includes a flight, keep in mind that most
economy/coach class flights have an airline-imposed penalty fee of $150 or more
per passenger for changes and cancellations, plus any applicable increase in the
fare. Tickets are nonrefundable, but can be applied (for a limited time) toward
future travel with a vacation package, less any applicable penalties.
To change or cancel your vacation package, please call Customer Support at 1-800-EXPEDIA (1-800-397-3342) or 1-404-728-8787.
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| Changing or canceling a cruise |
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Each cruise line has its own rules and restrictions on changing or canceling
a cruise. To make a change or cancellation, please call Customer Support at 1-800-EXPEDIA (1-800-397-3342) or 1-404-728-8787.
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