Alex, thank you for providing your feedback. Our Cozy Room is, as the name suggests, compact. We aim to ensure our guests are well-informed about the room type they are booking through clear descriptions online and offline. We are pleased to hear that you found your room clean and appreciated the great location and friendly team members. We hope you will give us another opportunity to serve you and come back for a renewed experience.

Abraham, thank you for taking the time to leave your feedback. Our Cozy Room is, as the name states, little. We make a great effort to ensure our guests are aware of the special room type they're booking and have made it a priority to clearly set expectations by prominently listing the room name and giving an honest description online and offline. In regard to the layout and amenities, we appreciate your input and will take it into consideration for future improvements.Please accept our apologies for the challenges regarding the additional fee. We, like most hotels, require a deposit to hold your room, and authorizations may take between 5-7 business days to be released by the card's issuing bank. We hope you will give us another opportunity to serve you and that you will come back for a renewed experience.

Dalton,Thank you for your feedback. Our Cozy Room is, as the name suggests, more compact. We make great efforts to ensure our guests are aware of the room type they're booking and have clearly set expectations with detailed descriptions. Your comments about the price are noted, and we are constantly evaluating our rates to ensure value for our guests. We hope you'll give us another opportunity to provide you with a renewed experience.

Margaret,The Hilton Boston Park Plaza team is delighted to hear that you found our colleagues friendly and helpful. It's great that you enjoyed the bed and pillows and that our team was able to promptly address the A/C and shower issues you mentioned. Off The Common features premium breakfast offerings, and we appreciate your understanding given Boston's pricing. Congratulations on your daughter’s graduation! We're thrilled you had a great time and hope to welcome you back soon.Best regards.

Thanks, Gregory, We are delighted that you enjoyed most aspects of your visit. We are sorry for any frustration regarding the size of the room. We do hope that you'll consider returning to us again in the future.

Thank you so much for staying with us! We are so glad you enjoyed your stay with us, and we hope to see you again the next time you are in Boston.

Christine, it's wonderful to hear you appreciated the prime location of Hilton Boston Park Plaza! We're delighted our team members were able to assist you during your stay. We look forward to your next visit and providing another exceptional experience.

Thank you for staying, Diane. We apologize for the issue with the windows and will make sure that our team address that. We do hope that you'll consider returning to us again in the future.

Jennifer, we're thrilled you had an excellent stay at Hilton Boston Park Plaza. We appreciate your positive feedback and look forward to serving you again in the future.

Thank you, Lanore. We are delighted that you've enjoyed your stay here with us. We do hope to see you back again here when you return to Boston.

Thanks, Christopher. We are delighted that you enjoyed your visit as much as you did! We hope to be able to welcome you back again soon.

We are so sorry for your loud stay. We hope you try us again the next time you are in Boston so we can redeem ourselves.

Sonja, thank you for awarding Hilton Boston Park Plaza a perfect rating on Expedia. We trust you enjoyed dining at our lobby restaurant, Off The Common. Our team is glad you had a wonderful experience. We look forward to welcoming you back on your future visits.

Jaubin, we're glad to hear that you enjoyed your experience at the Hilton Boston Park Plaza. It's uplifting to know that our unique features and amenities added value to your stay. We appreciate your feedback and are looking forward to serving you again in the future.

Eileen, it is wonderful to hear that you found satisfaction in your stay at Hilton Boston Park Plaza. Addressing a point you raised, the Destination Charge covers a range of amenities and services to enhance our guests' overall experience. Your valuable feedback will be considered for future policy reviews and updates. We greatly appreciate your patronage and we hope to have the pleasure of hosting you again soon.

Jaclyn, we appreciate your input. It's delightful to hear that you appreciated the shared spaces and our dedication to sustainability with our water bottle filling stations. We must note, our cozy rooms are compact as described in our various communications. However, we apologize for the inconvenience related to the iron. Our team members are always ready to assist with any issues as they arise. We trust this occurrence won't prevent you from considering us on your future travels. We are eager to offer you a superior experience next time.

Joe, we appreciate you taking the time to provide feedback. We do have a variety of room styles, including the Cozy Room, which is indeed smaller. We've made an effort to detail each room's features clearly online to manage expectations. We're sorry to hear there was confusion around the room you booked. We've recently renovated all our rooms and strive to ensure each guest has a comfortable and enjoyable stay. We hope you'll consider giving us another chance to serve you better.

Victor, it's unfortunate that your recent stay didn't meet expectations. We appreciate your feedback. We have noted your overall rating and would invite you for a renewed experience, where we hope to showcase the many improvements and positive changes our recent renovations have created. Our cozy rooms are a unique feature reflecting the historic charm of our property, and our complimentary mini fridges are always available upon request for guests' comfort and convenience. Thank you for taking the time to share your thoughts.

Nicholas, thank you for rating your stay at Hilton Boston Park Plaza. We're glad to hear that you enjoyed our on-site dining option, Off The Common. As we strive to provide the best guest experience, we encourage you to share any additional details about your stay. We're looking forward to your next visit.

Robert, it's delightful to hear that you chose to stay at Hilton Boston Park Plaza. We hope you had a chance to try out our fruitful restaurant, Off The Common. As centered on continual improvements, we have refurbished all our rooms recently and they continue to retain their quaint charm, including the special "servidor" compartments, harking back to our inception in 1927. Hope we'll have you back soon for another memorable experience.

Thank you so much for staying with us! We are so glad you enjoyed your stay and we hope to see you again the next time you are in Boston!

Patricia, we're ecstatic to hear about your positive experience at Hilton Boston Park Plaza. We take pride in our prime location, cleanliness, and attentive team members who aim to have rooms readily available for our beloved guests like yourself. We can't wait to serve you once more during your next visit.

Thank you so much for staying with us! We are so glad you enjoyed your stay and we hope to see you again the next time you are in Boston!

Peter, we understand your frustration regarding the non-refundable rate. Please note that such rates, while less flexible, are also typically more favorable. For unusual circumstances, we endeavor to explore all viable options. We hope you understand and consider giving us another chance in the future.

We are so glad you enjoyed your stay with us and we hope to see you again the next time you are in Boston!

Raymond, thank you for sharing your thoughts. We regret to hear your dissatisfaction regarding our fee structure. As a practice common to many hotels, certain services and amenities are sometimes bundled into a hotel fee to ensure a streamlined and efficient stay. We assure you that the intent is not to impose 'junk fees', but rather to provide value to our guests. The Hilton Boston Park Plaza would appreciate the opportunity to better serve you on your next visit.

Jack, it's wonderful to know that you had a five-star experience at Hilton Boston Park Plaza. Your rating speaks volumes, and we hope to have the pleasure of hosting you again in the future. Please remember to request anything you need, such as complimentary mini fridges or cribs, as we're always prepared to enhance your stay.

Jennifer, thank you for awarding us top marks! It pleases us greatly to see our guests enjoying their time at the Hilton Boston Park Plaza. We hope to welcome you back soon for another excellent experience.

Nathan, it's great to hear that you found the room at Hilton Boston Park Plaza to be spacious and the bed comfortable. We're sorry to hear about an unexpected cold shower issue. We assure you, that our team members are available around the clock to attend to such concerns. We hope your overall stay was pleasant and we look forward to your next visit.

Blake, thank you for your review. We're sorry to hear the room and valet arrangements didn't meet your expectations. Also, our cozy rooms indeed have a compact design and we've made every effort to clearly describe this. However, we appreciate that you enjoyed the excellent location.We're also concerned to hear about your experience with the valet service. We will review the process to make sure it's clear for all our guests. We encourage guests to reach out to our team members during their stay for any needs or concerns. We value your feedback and hope that you give us another opportunity to serve you in the future for an improved experience.

Cesar, we appreciate you sharing your feedback. It's unfortunate to learn that the classic design of our building didn't match up to your expectations. Our sincere apologies for any issues you faced with the upkeep of the room. We assure you that all areas receive regular maintenance to ensure a comfortable stay. In regards to your comments about our team, we always strive to provide superior friendliness and hospitality. Your comments will serve as an important tool for improvements. We hope you'll consider returning to us for a better experience in the future.

Ewa, it's wonderful to hear that your stay at Hilton Boston Park Plaza was enjoyable. We appreciate the time you took to share your experience and we look forward to welcoming you back in the future.

Jennifer, we are delighted to hear that you continue to choose Hilton Boston Park Plaza for your visits. Your happiness during your stays is our utmost objective. We are constantly looking for ways to make your future stays even more enjoyable. Thank you for your loyalty and for sharing your positive experiences.

Ran, it's great to hear that you found the location of Hilton Boston Park Plaza to your liking. Our hotel, indeed, boasts a prime position within Boston, allowing our guests easy access to numerous attractions. In regards to your notes about the facility, our hotel is steeped in history and we strive to preserve its original character while ensuring necessary updates. Each room has recently undergone a renovation, keeping its charm intact while adding modern conveniences. We look forward to the opportunity of welcoming you back for an enhanced experience at Hilton Boston Park Plaza.

Jeffrey, it's wonderful to hear that you enjoyed the prime location and accommodations at Hilton Boston Park Plaza. We appreciate your comments and look forward to welcoming you back for another enjoyable stay.

Anthony, it's wonderful to hear that your stay at Hilton Boston Park Plaza was excellent. We're glad you chose us for your stay and we hope to be your first choice for future visits to Boston. Thank you for your positive rating.

Kochunni, we appreciate your feedback. We regret to hear you experienced issues with various aspects of the bathroom during your stay. We take these matters seriously, as offering an impeccable, comfortable experience to our guests remains our utmost priority. We implement rigorous quality checks to ensure our rooms meet a high standard, and it seems that we fell short in this instance. We're already looking into this and making necessary improvements. We hope for another opportunity to serve you better in the future.

We are so glad you had such a great stay! We hope to see you again the next time you are in Boston!

Thank you for sharing your feedback, Julie.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

Thanks for the outstanding rating, Regina!We're delighted your time at Hilton Boston Park Plaza was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

Latasha, we appreciate your feedback. The Hilton Boston Park Plaza strives to ensure our guests are aware of the room type they're booking. As you mentioned, our Cozy Room is quite compact, but rest assured our recent renovations focused on maximizing the usage of the space, not its enlargement. We do hope you'll return for a refreshed experience.

Lisa, it's terrific to hear that your stay at the Hilton Boston Park Plaza was convenient due to our proximity to Boston Commons and various dining options. Your positive feedback is greatly appreciated and we're delighted that you enjoyed your time with us. We're looking forward to welcoming you back in the near future.

Alicia, we appreciate your observation about our recent updates, and we're glad to know our team members were positive and friendly throughout your stay. We take note of your thoughts concerning additional enhancements. Regarding any less than perfect experiences in our lobby bar, it is certainly not indicative of the warm hospitality we aim to share. Should you stay with us again, Hilton Boston Park Plaza hopes to provide a more fully satisfying experience.

Jose, it seems like you may have had a concern with the front desk experience. Our team members at the desk are dedicated to making each guest's stay enjoyable and effortless. We hope that in spite of this, you were able to appreciate the rest of your visit at Hilton Boston Park Plaza. We appreciate your feedback and look forward to the opportunity to improve your perception of our service during your future visits.

Thank you so much for staying with us and for the kind words! We hope to see you again the next time you are in Boston!

Thank you, Gordon! We are delighted that you enjoyed your visit as much as you did! Please do come back to see us again soon!

Thank you for staying with us. We are sorry to hear that you did not enjoy your room. The rooms are on the smaller side as this is such an old building. We do hope you try us again the next time you are in Boston.

William, we appreciate your feedback. We regret to hear about the inconvenience caused by the noise from the wedding reception nearby. Here at Hilton Boston Park Plaza, we strive to maintain a peaceful atmosphere for all guests and will remind our team members at the front desk to ensure this. It's equally important to us that our guests feel welcomed, and we're saddened to hear you found the demeanor of our bell men falling short. We hope you'll afford us another opportunity to better your experience.

John, it's wonderful to hear that you had an exceptional stay at Hilton Boston Park Plaza. We appreciate your time in rating us and hope that all aspects of your visit were enjoyable. On your return, you might relish trying our complimentary mini fridge or crib services upon request, to make your stay even more comfortable. We look forward to seeing you again for another memorable experience.

Loren, we are truly sorry to hear about the distress caused during your stay. We apologize for the issues surrounding your room and our team member's service. As a recognized brand, we always aim to provide the highest level of customer service and a satisfactory room experience. We sincerely wish to rectify these shortcomings and hope you will give us another chance to provide the service we are renowned for.