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Reviews of Omni Boston Hotel at the Seaport

4.5 out of 5
Omni Boston Hotel at the Seaport
450 Summer Street, Boston, MA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1495 out of 2051 reviews" "
Rating 8 - Good. 291 out of 2051 reviews" "
Rating 6 - Okay. 121 out of 2051 reviews" "
Rating 4 - Poor. 68 out of 2051 reviews" "
Rating 2 - Terrible. 76 out of 2051 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yash

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service as well as great cafe in lobby
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on May 17, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Always an excellent stay.
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on May 17, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

10/10 Excellent

Luc, Lewiston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean property with a very helpful and professional staff.
Stayed 2 nights in May 2024
Response from Guest Relations Manager on May 17, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

8/10 Good

Augusta

Traveled with partner
Liked: Property conditions & facilities
Very nice hotel. My new go to whenever I’m in town.
Stayed 1 night in May 2024
Response from Guest Relations Manager on May 17, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

8/10 Good

Evangelia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, sharing a room with someone was difficult because of the open concept room and valet took some time but otherwise an excellent stay!
Stayed 2 nights in May 2024
Response from Guest Relations Manager on May 17, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

8/10 Good

Lina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice. The room was smaller than I anticipated, however it had a great view and very clean. The sports bar within the hotel was nice and always busy but fun. Walking distance from Quincy market and other attractions. Parking was a bit steep but average for the hotels in the area. Would def stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was exceptionally friendly and helpful. I had hoped that the hotel would be nearer to the warf and water. That is my fault for not researching it more carefully.
Stayed 2 nights in May 2024
Response from Guest Relations Manager on May 17, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

10/10 Excellent

Edward Woon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern room with unique layout, front desk staff really professional, flexible check out time to accommodate my flight delays
Stayed 3 nights in May 2024
Response from Guest Relations Manager on May 17, 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an amazing stay! We will be back
Stayed 2 nights in May 2024
Response from Guest Relations Manager on May 17, 2024
Thank you for staying with us!

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hitel
Stayed 1 night in May 2024
Response from Guest Relations Manager on May 17, 2024
Thank you for staying with us!

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room and everything well maintained
Stayed 2 nights in May 2024
Response from Omni on May 11, 2024
Thank you for the review!

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Relations Manager on May 17, 2024
Thank you for staying with us!

10/10 Excellent

louis

Traveled with partner
Nice and clean
Stayed 1 night in May 2024
Response from Omni on May 11, 2024
Thank you for the review!

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Omni Seaport. The facilities were modern and updated. There are so many things to do (and eat!) both in and out of the hotel. Will definitely be back.
Stayed 1 night in May 2024
Response from Omni on May 11, 2024
Thank you for the review!

8/10 Good

Vibha

Liked: Property conditions & facilities
Overall good
Stayed 3 nights in May 2024
Response from Omni on May 11, 2024
Thank you for the review!

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Omni on May 11, 2024
Thank you for the review!

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Omni on May 11, 2024
Thank you for the review!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Omni on May 11, 2024
Thank you for the review!

10/10 Excellent

Ashley

Traveled with family
Liked: Staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Omni on May 11, 2024
Thank you for the review!

10/10 Excellent

Cody, Jefferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The staff, hands down amazing. Our expectations were far exceeded.
Stayed 2 nights in May 2024
Response from Omni on May 11, 2024
Thank you for the review!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Omni on May 11, 2024
Thank you for the review!

10/10 Excellent

Genita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 2 nights in Apr 2024
Response from Omni on May 5, 2024
Thank you for the review!

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms
Stayed 2 nights in May 2024
Response from Omni on May 5, 2024
Thank you for the review!

10/10 Excellent

Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Apr 2024
Response from Omni on May 5, 2024
Thank you for the review!

10/10 Excellent

Philip

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at check in was not the best. Everything else was really great.
Stayed 2 nights in Apr 2024
Response from Omni on May 5, 2024
Thank you for the review!

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 3 nights in Apr 2024
Response from Omni on Apr 30, 2024
Thank you for the review!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Omni on Apr 30, 2024
Thank you for the review!

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Omni on Apr 30, 2024
Thank you for the review!

10/10 Excellent

Janika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Omni on Apr 30, 2024
Thank you for the review!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location, CLEAN, convenient, friendly staff, beautiful view overlooking the ocean
Stayed 2 nights in Apr 2024
Response from Omni on Apr 29, 2024
Thank you for the review!

10/10 Excellent

lashawna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Will definitely return!
Stayed 1 night in Apr 2024
Response from Omni on Apr 29, 2024
Thank you for the review!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great area super close to the silver line which will get you to all the others would definitely stay again
Stayed 4 nights in Apr 2024
Response from Omni on Apr 29, 2024
Thank you for the review!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024
Response from Omni on Apr 29, 2024
Thank you for the review!

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and bed was super comfortable
Stayed 1 night in Apr 2024
Response from Omni on Apr 29, 2024
Thank you for the review!

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities
The Concierge staff were very helpful. They were accommodating and gracious. They really made by stay great.
Stayed 3 nights in Apr 2024
Response from Omni on Apr 29, 2024
Thank you for the review!

10/10 Excellent

Lori

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well staffed and we had a new modern room with a view of the rooftop pool and spa. Hope to return in the summer to enjoy this amenity. Upon arrival there was a table with cool fruit infused water and music in the lobby lounge, could not have been happier with our choice!
Stayed 2 nights in Apr 2024
Response from Omni on Apr 29, 2024
Thank you for the review!

10/10 Excellent

Andre, Menlo Park

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Apr 2024
Response from Omni on Apr 25, 2024
Thank you for the review!

8/10 Good

Aishwarya

Stayed 4 nights in Apr 2024
Response from Omni on Apr 25, 2024
We appreciate your feedback!

8/10 Good

Jalila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, king suite was very spacious, peekaboo water views bc they are building in tween the hotel and the harbor now, lots of restaurants, but lacked variety in food selections I feel, great bars and beverages. Staff was excellent, concierge, front desk, room service, bellman services, and restaurant staff were all very friendly, helpful and accommodating. There was construction noise that bothered me because I’m a light sleeper and planes flying overhead, but I have a sound machine that blocks out most of it. The building vibrated with some of the construction noise is the only reason I noticed it. Overall I would recommend this hotel.
Stayed 3 nights in Apr 2024
Response from Omni on Apr 29, 2024
Thank you for the review!

10/10 Excellent

Kenneth

Stayed 3 nights in Apr 2024
Response from Omni on May 11, 2024
Thank you for the review!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay.
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on Apr 22, 2024
Thank you for staying with us!

10/10 Excellent

kivan

Stayed 3 nights in Apr 2024
Response from Omni on May 11, 2024
Thank you for the review!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on Apr 22, 2024
Thank you for staying with us!

10/10 Excellent

Natalia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to Convention center
Stayed 2 nights in Apr 2024
Response from Omni on Apr 21, 2024
Thank you for the review!

8/10 Good

Timothy

Stayed 3 nights in Apr 2024
Response from Omni on May 11, 2024
Thank you for the review!

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2024
Response from Omni on May 11, 2024
Thank you for the review!

8/10 Good

dalton

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Relations Manager on Apr 17, 2024
Thank you for staying with us!

10/10 Excellent

Alexandrine Gingras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great room. Will highly recommand.
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 17, 2024
Thank you for staying with us!

4/10 Poor

Drew

Traveled with family
Rooms are incredibly small. No refrigerator or microwave. Staff didn’t give us proper info on which tower we were staying in so we were looking for our room for a while. Room was not completely clean. Staff also gave bad info on restaurant hours and room service
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 15, 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff.

10/10 Excellent

Barry

Stayed 2 nights in Apr 2024
Response from Omni on May 5, 2024
Thank you for the review!