Canelones Vacations & Trips from $1,340

Nice property and enjoyed my stay

Nice hotel, but Old City shuts down at night, making the location less than ideal. Staff kind and helpful. Decor and condition of hotel walks the line between charming and twee. Dining room chairs are in need of new springs and padding. Ribbons on framed hand mirror in our room to match color scheme says it all. Still, everyone was so kind, I hesitate to say anything harsh. Kindness goes a long way in hospitality.

I have stayed here a couple of times. The staff is very nice and helpful but I found the hotel a bit run down.

Banheiro mal higienizado.

The property is in a great area with lots of dining options. The exterior of the building is stunning. Our room was in need of some updating. The carpeting needed updating and the patch work done to the ceiling was visible. Additionally on our second night the television and several electrical outlets were not working. The initial person who checked us in was not so welcoming. When I asked for a.room with a water view she told me that all of the rooms in the hotel were taken but I had a great city view. Which was untrue, the view was of a mechanical unit. After unpacking we came down and she then asked if we wanted to change rooms the following day, not after unpacking for a 2 night stay. Later we went to reception for recommendations for things to do and places to eat and were given a restaurant which was closed in Monday’s and a museum which was also closed. Needless to say after ubering to both locations it was not only disappointing but a waste of time. On a positive note.. you can’t beat the location and the property has many amenities.. sadly our room was not up to Sofitel standards.