Find luxury hotels in Chicago, IL

"The hotel is lovely. Room service was subpar given the price. Also, one day my room was not made up despite having the service button on nearly all all day."

"Very friendly, clean and beautiful hotel. "

"They make you seem like they giving you 25 per day if you dine in hotel but Actually you pay for the dinning. they just waive the 25 resort fee if you purchase something, but you are paying the full amount for food and drinks.and tax So I would have just paid the 50 for 2 days and not had the extra food and drink money on my bill. Not happy .."

"Amazing and beautiful hotel top tier customer service. "

"The hotel was excellent, customer service astonishing. The room service was priced well and tasted wonderful. A very enjoyable stay. "

"The best hotel hands down!"

"There was no way to make tea in the room, only coffee A hot pot would have been appropiate"

"Fantastic property!!"

"Raquel at the front is definitely a stand out. She should be commended with her top quality, customer service and her positive positive attitude. She was such a great person to meet and a wonderful representation of the Ritz collection. My overall experience was absolutely wonderful and I am quite surprised due to the fact that there was a huge conference going on and numerous people constantly coming and going the Ritz and Staff never skipped a beat. "

"Beautiful views. Walking distance to premium shopping, the Lake and Navy Pier, Lincoln Park zoo and pretty much every attraction you’d want to see PLUS"