6/10 Okay
Robert, West Hartford
May 16, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The Red Roof Hoffman Estates is OK for a traveler's overnight stay, but I wouldn't seek it out for more than that.
One irritation right up front: There was no microwave or refrigerator in my room. The front desk person told me that they'd be happy to upgrade me to a "better category" of room with microwave and refrigerator, of course for some additional money. I declined - but I pointed out that I had stayed in 30 motels over the last two months, and this Red Roof was the first not to include a microwave and refrigerator.
My room was clean and pretty-well maintained (there was a cockeyed light fixture on one wall, and it seems for some reason they painted the bowl of the bathroom sink).
All the rooms open to the outside. There was a fair amount of noise from people hanging out on the balconies.
There was no included breakfast.
Notwithstanding the discussion of room upgrade, the front desk people were friendly and helpful.
Robert
Stayed 1 night in May 2024