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Reviews of Sanur Resort Watujimbar

4 out of 5
Sanur Resort Watujimbar
Jalan Danau Tamblingan No.99A, Denpasar, Bali

Reviews

8.4

Very Good

Rating 10 - Excellent. 412 out of 1002 reviews" "
Rating 8 - Good. 410 out of 1002 reviews" "
Rating 6 - Okay. 125 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff always super friendly and helpful especially Wirik in the restaurant, will be coming back ☺️
Stayed 10 nights in May 2024

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property and we were treated very well and welcomed by staff. Initial hiccup but that was sorted out to our satisfaction. Will stay again.
Stayed 7 nights in Apr 2024
Response from Widnyana on May 7, 2024
Dear JulieWe greatly appreciate your feedback! It's wonderful to hear that despite the initial hiccup, you were treated well and felt welcomed by our staff. Ensuring our guests' satisfaction is our top priority, and we're glad we could resolve any issues to your satisfaction. We look forward to hosting you again during your next stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you for choosing our property, and we can't wait to welcome you back!

10/10 Excellent

Mark, Shoalwater

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swiss-Belresort Watu Jimbar has everything we need and the staff make us very welcome. We were grateful for the up-graded room. The swimming pool is excellent. Breakfast is plentiful. There are many restaurants and shops out the front of Swiss-Bel, otherwise the hotel has theme night dinners at the hotel on certain nights.
Stayed 7 nights in Apr 2024
Response from Widnyana on May 4, 2024
Dear Mark,Thank you for your feedback regarding your recent stay at Swiss-Belresort Watu Jimbar. We are delighted to hear that you had a pleasant experience and that our staff made you feel welcome. It's wonderful to know that you appreciated the upgraded room, enjoyed the excellent swimming pool, and found the breakfast to be plentiful. We take pride in providing a comfortable and enjoyable stay for our guests, and we are glad to hear that we met your expectations. We hope to welcome you back again in the future for another enjoyable stay. If you have any further feedback or requests, please do not hesitate to let us know.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Apr 2024
Response from Widnyana on May 4, 2024
Dear BryanThank you for your recommendation of Our Hotel. We greatly appreciate your positive feedback and are thrilled to hear that you had a pleasant experience during your stay with us. Our team works diligently to ensure that each guest has a memorable and enjoyable stay, and it's rewarding to know that our efforts have contributed to your satisfaction. Should you have any further feedback or if there is anything we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back on your next visit.

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually stay at Padma in Legian and was not expecting a lot given how inexpensive the room was but WOW!! Lovely clean modern resort. Staff could not have been more friendly or accommodating. Pool and pool bar spectacular. very reasonably priced room service and in hotel spa treatments. Location was perfect in amongst it all and Sanur is beautiful. Thank you all lovely staff at Swiss-belhotel for making us so welcome 🙏 Will be back.
Stayed 7 nights in Apr 2024
Response from Widnyana on Apr 11, 2024
Dear MeganThank you for choosing to stay with us and for sharing your wonderful experience! We are thrilled to hear that you enjoyed our clean and modern resort, friendly and accommodating staff, as well as our spectacular pool and pool bar. It's fantastic to know that you found our room service and spa treatments to be reasonably priced and convenient. We're delighted that our location in the heart of Sanur suited your needs, and we're grateful for your kind words regarding our team's hospitality. We look forward to welcoming you back for another memorable stayBest RegardsWidnyana

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here and I would happily return. Thank you.
Stayed 4 nights in Apr 2024
Response from Widnyana on Apr 8, 2024
Dear RachelThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Liz

Liked: Cleanliness
Lovely staff
Stayed 1 night in Mar 2024
Response from Widnyana on Apr 2, 2024
Dear LizThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Kevin

Traveled with partner
Liked: Staff & service, amenities
Staff was awesome 🙌👌
Stayed 8 nights in Mar 2024
Response from Widnyana on Mar 25, 2024
Dear KevinThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first time we stayed, our room was nice. The second time we stayed, our room smelled a little musty. The balcony was enclosed with windows, and it was somewhat musty smelling, and echoed when we visited outside. Not an inviting balcony.
Stayed 3 nights in Mar 2024
Response from Widnyana on Mar 18, 2024
Dear Mr RobertThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool is nice.
Stayed 3 nights in Mar 2024
Response from Widnyana on Mar 18, 2024
Dear AnnaThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is looking a bit tired - needs sone maintenance in the rooms. Rooms need modernising. Bathroom is clean but showing it’s age. Toilet is too big for the area allocated. Staff were very friendly and dining room and bar staff were all lovely and very helpful. Pool was amazing, but lots of missing tiles - it also need some work done to it.
Stayed 7 nights in Mar 2024
Response from Widnyana on Mar 18, 2024
Dear RobynThank you for your detailed post and your concern during your stay with us. Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are in progress to touch up some areas and also room to make it up to dateWe are looking forward to welcoming you backRegardsWidnyana

6/10 Okay

angie

Traveled with partner
Disliked: Cleanliness, amenities
They asigned the old dirty room with many problem like patio door not working. Pump jacuzzi not working , TV remote control no battery. Botom line inaccept room. We had to sleep 1 night then next day they transfer another room for us. Why they didn't select the better room for us from beginning. It was stressfull for my vacation after long hour flight.
Stayed 5 nights in Mar 2024
Response from Widnyana on Mar 18, 2024
Dear AngieWe sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. It is with sincere regret that we note your dissatisfaction with our service and facilitiesOur guest comfort is our highest mission and your concern has been taken up to the respective department head and we will make the necessary amends and assuring you of the best possible service for your future visit.Once again thank you for your review and we look forward to welcoming you back.RegardsWidnyana

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Mar 2024
Response from Widnyana on Mar 12, 2024
Dear RobertThank you for spending your time at our resort during your recent trip to Bali. It is our pleasure knowing you had enjoyed your stay with us.We are looking forward to welcoming you back on your next trip to Bali Best regardsWidnyana

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great location, great staff. Stayed for 5 days and then we were so impressed stayed another 6 days.
Stayed 6 nights in Feb 2024
Response from Widnyana on Mar 6, 2024
Dear VictorIt is our pleasure to have you stay with us during your holiday in Bali. Thank you for taking the time to share your experience pertaining to your recent stay at our resort. I'm glad to learn that you enjoyed our service during your holiday. We are looking forward to welcoming you back on your next trip to Bali.Best regardsWidnyana

10/10 Excellent

julie

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, close walking distance to shops. We cut through hotel across from us to get to the beach. Lovely restaurants again in walking distance.
Stayed 5 nights in Feb 2024
Response from Widnyana on Mar 5, 2024
Dear JulieThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, was impressed overall with the experience. Slight hiccup with dinner one night at the restaurant however easily overcome with the rest of the stay being super comfortable and well serviced.
Stayed 5 nights in Feb 2024
Response from Widnyana on Feb 29, 2024
Dear VictorThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 1 night in Feb 2024
Response from Widnyana on Feb 16, 2024
Dear GuestThank you for your star review. We look forward to welcoming you back to our resort. RegardsManagement

8/10 Good

Naomi

Traveled with family
The food was average. My nasi goreng looked like the chicken leg was 5 days old, the pancakes and waffles were cold, no almond milk for lattes, the chicken burger was tasteless and the veggie sandwich and wraps the same. No pool bar but I understand they have to fix some time. Room was very comfortable and cold, bed great, pillows too high. Twice I had to ask for toilet paper, towels etc Good location but won’t recommend. Been to Bali 15 times
Stayed 5 nights in Jan 2024
Response from Widnyana on Feb 6, 2024
Dear NaomiThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

10/10 Excellent

Nevan

Stayed 1 night in Jan 2024
Response from Widnyana on Feb 6, 2024
Dear NevanThank you for your review. We look forward to welcoming you back to our resort. RegardsManagement

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located resort in the heart of Sanur with a lovely big pool. Rooms are a little ‘tired’, but clean with everything you need. Very comfortable beds, good aircon and decent-sized bathrooms with shower and bath. The highlight was the staff, who were absolutely amazing - consistently courteous, friendly and helpful. They were only too happy to organise a birthday cake for my son, which he was thrilled with. Special mention must go to Lintang, who was so welcoming and made an effort to connect with my teenage sons, which they really appreciated. We had a wonderful stay and will definitely be back! Thank you for your fantastic hospitality!
Stayed 8 nights in Jan 2024
Response from Widnyana on Jan 22, 2024
Dear SarahIt is our pleasure to have you stay with us during your holiday in Bali. Thank you for taking the time to share your experience pertaining to your recent stay at our resort. I'm glad to learn that you enjoyed our service during your holiday. I will convey your compliment to Lintang and the team, and I believe your feedback will encourage them to deliver excellent service.We are looking forward to welcoming you back on your next trip to Bali.Best regardsWidnyana

2/10 Terrible

Mohit

Stayed 3 nights in Jul 2023
Response from Widnyana on Feb 6, 2024
Dear MohitThank you for your review. We look forward to welcoming you back to our resort. RegardsManagement

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Widnyana on Jan 10, 2024
Dear LauraThank you for your 5-star review. We look forward to welcoming you back to our resort. RegardsManagement

6/10 Okay

Garry

Stayed 4 nights in Dec 2023
Response from Widnyana on Jan 10, 2024
Dear GarryThank you for your star review. We look forward to welcoming you back to our resort. RegardsManagement

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and great atmosphere
Stayed 13 nights in Dec 2023
Response from Widnyana on Jan 10, 2024
Dear BarryThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property. Swimming pool. Room clean and speacy. Shower leaking all over bathroom floor. Not enough toilet paper.
Stayed 3 nights in Dec 2023
Response from Widnyana on Jan 8, 2024
Dear AnitaThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

8/10 Good

Rodrique

Traveled with partner
Liked: Cleanliness, amenities
Face towels please. A misleading sign for fresh coffee was the same brewed from a machine, you will be charged. Not locking or entering room without approval is an issue. Dated hotel. Great pool area, happy hour specials and well priced food, buffet in the AM is awesome. Walk out of the hotel and you are on the main strip in 1 minute. Walk to the beach in three minutes directly across from hotel. If it is your first time this is a good base. Would stay again.
Response from Widnyana on Jan 8, 2024
Dear RodriqueThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 7 nights in Dec 2023
Response from Widnyana on Feb 6, 2024
Dear DaivdThank you for your review. We look forward to welcoming you back to our resort. RegardsManagement

4/10 Poor

Shane

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Better off staying somewherw else for the price
Stayed 3 nights in Dec 2023
Response from Widnyana on Jan 3, 2024
Dear ShaneThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

10/10 Excellent

Shane

Stayed 8 nights in Dec 2023
Response from Widnyana on Jan 3, 2024
Dear ShaneThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Mark, Shoalwater

Stayed 14 nights in Dec 2023
Response from Widnyana on Jan 22, 2024
Dear MarkThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Rajesh

Stayed 4 nights in Dec 2023
Response from Widnyana on Jan 3, 2024
Dear RajeshThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable staying here, great staff and fabulous pool and bar service. Quiet and relaxed. Fab.
Stayed 2 nights in Dec 2023
Response from Widnyana on Dec 20, 2023
Dear RogerThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good value for money, comfy, good location, nice pool, good breakfast, nothing to complain about!
Stayed 5 nights in Nov 2023
Response from Widnyana on Dec 20, 2023
Dear GuestThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Joanna Franciska Dessy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hreat hotel with a great pool in central location. Staff are very friendly. Some part of the location might need a bit refreshing, but overall, our experience was lovely.
Stayed 6 nights in Dec 2023
Response from Widnyana on Dec 11, 2023
Dear JoannaThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 28 nights in Nov 2023
Response from Widnyana on Dec 11, 2023
Dear JohnThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Linda Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Widnyana on Dec 8, 2023
Dear LindaThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities
Very dirty all the rooms, the smell was terrible.
Stayed 7 nights in Nov 2023
Response from Widnyana on Dec 1, 2023
Dear MariaThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the pool it was perfect for chilling by or cooling off in after expiring for the day. We enjoyed the breakfast every morning as well. Check in and check out was super easy.
Stayed 4 nights in Nov 2023
Response from Widnyana on Nov 20, 2023
Dear JohannaThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Praveen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2023
Response from Widnyana on Nov 20, 2023
Dear PraveenThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Nicola

Stayed 5 nights in Nov 2023
Response from Widnyana on Dec 8, 2023
Dear NicolaThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Moana Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautuful hotel with a great ambience... the pool area is amazing... stayed here a few months ago and wanted to revisit... just love the area, close to everything with lovely cares and beach walk close. Will stay again... as soon as I can get back to Bali.... Just love it!!!!
Stayed 4 nights in Nov 2023
Response from Widnyana on Nov 20, 2023
Dear MoanaThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2023
Response from Widnyana on Nov 20, 2023
Dear KimThank you for your star review. We look forward to welcoming you back to our resort. RegardsManagement

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Amazing pool and pool bar. Beautiful room and close to some nightlife, the beach and shopping
Response from Widnyana on Nov 13, 2023
Dear VanessaThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Patricia Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful pool, location and staff all amazing
Stayed 9 nights in Oct 2023
Response from Widnyana on Nov 9, 2023
Dear PatriciaThank you for spending your time at our resort during your recent trip to Bali. It is our pleasure knowing you had enjoyed your stay with us.We are looking forward to welcoming you back on your next trip to Bali Best regardsWidnyana

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great and hotel excellent. Breakfast was top class only thing there was not enough umbrellas and lounges around the pool.
Stayed 6 nights in Oct 2023
Response from Widnyana on Nov 8, 2023
Dear VickiThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities
Fresh drinking water freely available to access in the corridors Quick service when required e.g. clean towels delivered, iron & board delivered to room. The timber decking surrounding the pool area was rough and lifting in some areas and could easily harm patrons by tripping on the unlevel timbers
Stayed 7 nights in Oct 2023
Response from Widnyana on Nov 7, 2023
Dear BarbaraThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

8/10 Good

Michele

Traveled with group
The hotel was a bit tired and needed some maintenance the pools needing regrouting and cleaning. The toilet seats in the room needs to be replaced. The facilities are well used and need upgrading . I had a pool room and that pool also needed some TLC
Stayed 4 nights in Oct 2023
Response from Widnyana on Nov 7, 2023
Dear MichelleThank you for sharing your experience during your recent stayed with us. It was an honor for us to have you in house. We strive to provide the excellent service and facilities, therefore your valuable feedback is very advantageous for us.Our guest comfort is our highest mission and your concern has been taken up to the respective department and we will make a necessary amendment and assuring the best possible service for your future visit.We are looking forward to welcoming you back on your next holiday to Bali.Best regardsWidnyana

8/10 Good

john

Traveled with family
Liked: Cleanliness, room comfort
Great hotel 👍 Breakfast is 3/5. Location is 4/5. Service/personal is 4/5- 5/5. Rooms are 4/5. Cleaning everyday 5/5. Restaurant at hotel 3/5. Pool are 4/5.
Stayed 17 nights in Oct 2023
Response from Widnyana on Nov 7, 2023
Dear JohnThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy from the moment we checkt in Nice room Plunge pool Very helpful staff
Stayed 13 nights in Oct 2023
Response from Widnyana on Nov 7, 2023
Dear JohnThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the prompt customer service and the kindness. The dinner was very good and the breakfast was well worth the money. We wnjoyed the pool and swim up bar. Only negative was pool towel shuts down ans hr before the pool closes. Which makea no sense and my shower dorr disnt close all the way so my bathroom floor got real wet
Stayed 2 nights in Oct 2023
Response from Widnyana on Nov 7, 2023
Dear CindyThank you for taking your time to post your experience during your recent stay at our hotel. It is a pleasure knowing you had a lovely stay with us. We are looking forward to welcoming you back RegardsWidnyana,