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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Pet-friendly Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Desk, blackout drapes, iron/ironing board, free WiFi
Seasonal outdoor pool
Exterior
Free buffet breakfast
Lobby
Reviews
6.2

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Parking availableParking availableParking available

Explore the area

Map
Gatlinburg, TN
  • Popular LocationGatlinburg Convention Center4 min walk
  • Popular LocationSkyPark6 min walk
  • Popular LocationRipley's Aquarium of the Smokies13 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)70 min drive
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Room options

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Jetted Tub

8/10 Very Good

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Jetted bathtub
Shower/tub combination
  • 400 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

7.2/10 Good

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
  • 400 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

7.6/10 Good

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
  • 400 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8/10 Very Good

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Property grounds
Brookside Lodge
Pool
Kids pool
Parking included
Free WiFi
8.2 out of 10, Very Good, (1638)
The price is $64
$82 total
includes taxes & fees
Jun 2 - Jun 3
Brookside Lodge

About the neighborhood

Gatlinburg

Located in Gatlinburg, Quality Inn Creekside - Downtown Gatlinburg is connected to the convention center. Ole Smoky Moonshine Distillery and SkyPark are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Ripley's Aquarium of the Smokies and Anakeesta. Don't miss out on a visit to Dollywood. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing.
Visit our Gatlinburg travel guideOpens in a new window

What's nearby

  • Gatlinburg Convention Center - 4 min walk
  • Ole Smoky Moonshine Distillery - 6 min walk
  • SkyPark - 6 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Anakeesta - 14 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • Crawdaddy's Restaurant & Bar - 6 min walk
  • Ole Smoky Distillery - 5 min walk
  • Loco Burro Fresh Mex Cantina - 7 min walk
  • Mellow Mushroom - 4 min walk
  • Smith & Son Corner Kitchen - 5 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center
Located close to Ole Smoky Moonshine Distillery and SkyPark, Quality Inn Creekside - Downtown Gatlinburg provides a free breakfast buffet, a terrace, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Self parking (surcharge), a vending machine, and an elevator
  • Tour/ticket assistance, a banquet hall, and coffee/tea in the lobby
  • Smoke-free premises, free newspapers, and meeting rooms
  • Guest reviews speak well of the helpful staff and location
Room features
All 104 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 15.99 per accommodation, per night
The resort fee includes:
  • Housekeeping
  • Laundry facilities
  • Parking

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 10 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool opens in May
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on Jun 2, 2024 start from $58.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Creekside - Downtown Gatlinburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Creekside - Downtown Gatlinburg?

Self parking is available for USD 10 per night.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Creekside - Downtown Gatlinburg?

Check-out is at 11 AM.

Where is Quality Inn Creekside - Downtown Gatlinburg located?

Situated on a river, this hotel is within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and SkyPark are also within 10 minutes.

Reviews

6.2
Rating 10 - Excellent. 198 out of 1000 reviews" "
Rating 8 - Good. 237 out of 1000 reviews" "
Rating 6 - Okay. 193 out of 1000 reviews" "
Rating 4 - Poor. 187 out of 1000 reviews" "
Rating 2 - Terrible. 185 out of 1000 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the convention center by walking
Stayed 3 nights in May 2024

4/10 Poor

Larry

Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Chadwick

Traveled with partner, Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Excellent location. Room looks to have been recently renovated but exteriors were run down and a board fell off the ceiling outside our room from the terrible attempt of renovation on exteriors, the 12' long board almost hit me in the head when i was leaving the room. Great dog walk area behind the hotel.
Stayed 3 nights in May 2024

4/10 Poor

Kimberlee

Disliked: Property conditions & facilities
.
Stayed 3 nights in May 2024

10/10 Excellent

Hilda, Rockwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and setting by a creek. Staff was friendly and welcoming. Bed was super comfortable!
Stayed 2 nights in May 2024

6/10 Okay

Laurence

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms were clean. Toilet supply line leaked and towel shelf over toilet partially pulled out of the wall. I would hope basic repairs would have occurred offer the room to customers.
Stayed 1 night in May 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Location is great. we have a small dog the pet friendly rooms are dated the rooms smells clean but if you walk in your sock feet the floors are not. The back blind did not fit the window. Hopefully they will remodel soon.
Stayed 3 nights in Apr 2024

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No water in the room called it in no one came left the next morning to stay with family at a cabin but was close quarters because of the wedding we were attending
Stayed 3 nights in Apr 2024

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Kevin

Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room 124 in desperate need of repair. The shower appeared to be cracked with some sort of patch covering the damage. In my opinion it is a safety issue. Oh, let’s not forget the mold and the vent cover missing. On the upside the beds were comfortable and the staff was friendly; I do recommend avoiding the ‘free’ breakfast.
Stayed 1 night in Apr 2024

2/10 Terrible

Arnold

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awful - I would never recommend this place!!
Stayed 5 nights in Apr 2024

6/10 Okay

Michael

Traveled with family
The location was the best thing. This hotel was probably nice 20 years ago, but is really in need of a remodel. The main entrance is narrow and hard to get in and out. There is a rediculous $10 per day parking fee. Parking under the hotel is difficult but not impossible. Staff is friendly. Breakfast is mediocre. Gravy was horrible, but everything else was ok. Gas fireplace didn't work. Staff came to the room and checked it, but never got fixed. Several places in ceiling showed repairs and there was still about a foot section that was hanging down. The bathroom toilet lid moved and there was mold around the molding. The room was clean, but just really worn out.We stayed in 226 which was all thd way down on the end and had a balcony on the river. The bathroom did have a heat lamp which was great. Shower had good water pressure. If somebody remodeled this place it would be nice, but we won't stay here again.
Stayed 2 nights in Apr 2024

4/10 Poor

David

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Did not get the room amenities I booked for. Had to pay an additional $55 to park at the hotel that I had already paid for the room. That fee was not listed on their advertisement. The pictures on the website are a little misleading as to what the rooms actually look like. If you are over 5'8" in height you won't fit under the shower head. The water never got above luke warm. The hall smelled of cannabis. Overall I wouldn't stay again or recommend. Everything just kept going downhill from the moment we checked in.
Stayed 3 nights in Apr 2024

4/10 Poor

Clint

Traveled with family
Disliked: Cleanliness
Advertising hot breakfast. Day 1 was eggs, gravy biscuits. Gravy was the worst! Rest of the time only eggs. Nothing on website said additional cost for parking. Also $5.99 charge for housekeeping and all they done was empty trash.
Stayed 3 nights in Apr 2024

4/10 Poor

Alisha

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I spend a lot of time looking at reviews of places to stay. I’m not sure how this place has such good reviews. Maybe because we were traveling with a dog and there appeared to be an area they put people traveling with dogs. The room just felt dingy. Bathroom was super small, can barely shut door because it’s so close to toilet. People were in pool but it looked dirty too. Breakfast was not good. Staff was not very welcoming or friendly. I won’t ever stay here again. We ended up here after an issue with our airbnb. Just disappointed especially after what we paid to stay here. The next night we stayed in pigeon forge at a hotel that was so much better and cheaper.
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Justin

Liked: Cleanliness
Disliked: Staff & service
The Wi-Fi cut in and out. The area was great though with plenty of good food in walking distance.
Stayed 3 nights in Mar 2024

10/10 Excellent

Paula

Traveled with family
Liked: Staff & service
Close stay to the strip so convenient walking distance to everything
Stayed 2 nights in Mar 2024

6/10 Okay

Gregory

Liked: Cleanliness
Disliked: Staff & service
Not a bit happy with hotels.com.
Hotels.com did not comply with what they told me they were going to do. They charged me a different amount up front than what was actually charged, they failed to mention a $40 parking fee which was collected at the front desk. This was my first experience with hotels.com and will be my last.
Stayed 3 nights in Feb 2024

2/10 Terrible

Nelly

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Dirty bedsheets. 2. Dirty room with paint drippings and dust everywhere. 3. The AC was malfunctioning; the room was either freezing or boiling hot. 4. No trash can in the room. 5. There was a huge window at the ceiling right in front of the bed, so it was impossible to sleep comfortably due to the light. 6. The TV wasn’t working.. stuck on mute It seems like the room was still under renovation; paint job wasn’t completed. it shouldn’t have been booked out for anyone to stay until the renovation is completed. Completely not worth the money; we had to use our own bedsheets. The only part of the room that was ok was the bathroom. I wish I could upload the pictures here.. I would never stay there again
Stayed 2 nights in Feb 2024

4/10 Poor

David

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Tv channels half worked Not all the lightening work Outdated for the price
Stayed 1 night in Feb 2024

6/10 Okay

James

Traveled with partner
Liked: Staff & service, amenities
Did not like that I had to pay 18 dollars to park at their motel per day.
Stayed 2 nights in Feb 2024

6/10 Okay

Chasity

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for……
We loved being downtown and close to all the restaurants/attractions. The hotel is very dated…… The first room we had didn’t have hot water so they moved us to a creek view room which was great but the bed was uncomfortable and the fire place didn’t work. The hotel advertises a heated pool but I never saw one. You also have to pay for parking which is NOT listed anywhere online.
Stayed 3 nights in Feb 2024

6/10 Okay

Wendy

Traveled with partner
Beds hard…. Brown ceiling tiles in bathroom… sticky bathroom floor…. Some lights didn’t work… vents very dusty….. not enough towels for guest…. Charged $10 per car per day to park on there property… booked online it was not at address given online but very close but up a steep hill so thankful my parents didn’t join on trip they couldn’t have walked that hill to the attractions so I would have had to pay for additional parking… there were many cameras around
Stayed 1 night in Feb 2024

4/10 Poor

Harold, Knoxville

Traveled with partner
Liked: Staff & service
Adequate room, but bathroom was very small. We were also surprised with an $18 parking fee.
Stayed 1 night in Feb 2024

General property information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5