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The Guesthouse by the Hey Hotel

3.0 star property
Adventure hotel with 24-hour front desk connected to a shopping center in Interlaken

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Guesthouse by the Hey Hotel

Superior Double Room | In-room safe, soundproofing, iron/ironing board, travel crib
Daily buffet breakfast (CHF 25 per person)
Standard Double Room | Bathroom | Towels
Standard Double Room | In-room safe, soundproofing, iron/ironing board, travel crib
Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, travel crib
Reviews
7.6

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Höheweg 7, Interlaken, 3800
  • Popular LocationInterlaken Casino7 min walk
  • Popular LocationMystery Rooms9 min walk
  • Popular LocationInterlaken Ost Ferry Terminal16 min walk
  • AirportBern (BRN-Belp)41 min drive
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Room options

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, travel crib

Family Quadruple Room

8/10 Very Good

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, soundproofing, iron/ironing board, travel crib

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, iron/ironing board, travel crib

Superior Double Room

8.8/10 Excellent

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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Free WiFi
Restaurant
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7.0 out of 10, Good, (434)
The price is $247
$265 total
includes taxes & fees
Jun 4 - Jun 5
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About the neighborhood

Interlaken

Located near a boardwalk/promenade, The Guesthouse by the Hey Hotel is in Central Interlaken neighborhood and is connected to a rail/subway station. While the natural beauty of Lake Thun and Lake Brienz can be enjoyed by anyone, those looking for an activity can check out Mystery Rooms. Jungfrau Park and Bussalp are also worth visiting. Be sure not to miss outdoor adventures like skydiving, mountain climbing, and hiking/biking trails.
Visit our Interlaken travel guideOpens in a new window

What's nearby

  • Hoeheweg - 1 min walk
  • Alpine Garden - 6 min walk
  • Interlaken Casino - 7 min walk
  • Mystery Rooms - 9 min walk
  • Interlaken Ost Ferry Terminal - 16 min walk

Getting around

  • Interlaken West Station - 6 min walk
  • Bern (BRN-Belp) - 42 min drive

Restaurants

  • Grand Café Restaurant und Confiserie Schuh - 2 min walk
  • Hüsi Bierhaus - 1 min walk
  • McDonald's - 2 min walk
  • Funky Chocolate Club Switzerland - 2 min walk
  • Azzurra Bar Gelateria - 2 min walk

About this property

The Guesthouse by the Hey Hotel

Hotel located in Central Interlaken
Near Mystery Rooms, The Guesthouse by the Hey Hotel provides an art gallery on site, a shopping mall on site, and a bar. Free in-room WiFi, with speed of 50+ Mbps, and a restaurant are available to all guests.
Additional perks include:
  • Buffet breakfast (surcharge), free bicycle rentals, and a 24-hour front desk
  • A nature reserve, smoke-free premises, and tour/ticket assistance
  • A front-desk safe, 3 meeting rooms, and luggage storage
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All 60 rooms offer amenities such as free WiFi, safes, and sound-insulated walls. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Highchairs and travel cribs
  • Electric kettles, heating, and fans

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall
  • Ski passes
  • Ski storage

Family friendly

  • Highchair
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels

Food and drink

  • Electric kettle

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; to check in, go to Höheweg 7, 3800 Interlaken
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Is The Guesthouse by the Hey Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Guesthouse by the Hey Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at The Guesthouse by the Hey Hotel on Jun 5, 2024 start from $251.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Guesthouse by the Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Guesthouse by the Hey Hotel?

Check-out is at 11:00 AM.

Where is The Guesthouse by the Hey Hotel located?

Located in Central Interlaken, this hotel is within a 10-minute walk of Hoeheweg and Mystery Rooms. Lake Brienz is 1.8 mi (2.8 km) away. Interlaken West Station is 6 minutes by foot and Interlaken West Ferry Terminal is 7 minutes.

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 117 reviews" "
Rating 8 - Good. 39 out of 117 reviews" "
Rating 6 - Okay. 16 out of 117 reviews" "
Rating 4 - Poor. 15 out of 117 reviews" "
Rating 2 - Terrible. 9 out of 117 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rommel, New Hudson

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in May 2024

6/10 Okay

Kim, Cannon Falls

Good location
Stayed 4 nights in May 2024

8/10 Good

Kartik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay during sightseeing visits.
Stayed 4 nights in May 2024

8/10 Good

John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Guesthouse part of the Hey Hotel complex Had the basic features but not the extras. Was within walking distance of station for wheeling large cases, Great pub nearby.
Stayed 1 night in May 2024

10/10 Excellent

Larry, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well bad pillows are not a complaint but they are super soft I like thicker ones lol
Stayed 1 night in May 2024

8/10 Good

Ryan

Stayed 1 night in May 2024

4/10 Poor

Robert

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stuffs are not as friendly as compare with other hotels I stay. By the way, they charged me 50 CHF/night for my mistake select 1 instead of 2 person for twin room, even I prove the twin bed room are same price for either 1 or 2 person without breakfast, the guy insisted to charge 50CHF, it’s not reasonable and not good attitude.
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing. Very close to train stations and very walkable. Everything was super clean and overall a great stay. Front desk staff also helped with all our questions and explanations were great.
Stayed 3 nights in Feb 2024

8/10 Good

Natarajan Rajesh

Traveled with family
The Hey
It was just ok, nothing great
Stayed 2 nights in Dec 2023

8/10 Good

Siqiao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0
Address
Höheweg 7, Interlaken