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Papagayo Beach Hotel

4.0 star property
Stylish hotel on the shore with 2 outdoor swimming pools
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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Papagayo Beach Hotel

On the beach, white sand, sun loungers, beach towels
Exterior
Room, 1 King Bed, Ocean View | In-room safe, desk, blackout drapes, iron/ironing board
10 restaurants, breakfast, lunch, dinner served; international cuisine
Beach bar
Reviews
8.4

Very good

Popular amenities

  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk
  • Breakfast availableBreakfast availableBreakfast available
  • Gym
  • SpaSpaSpa
  • LaundryLaundryLaundry

Explore the area

Map
Jan Thiel Z/N, Jan Thiel
  • Popular LocationJan Thiel Beach6 min walk
  • Popular LocationCaracas Bay15 min walk
  • Popular LocationMambo Beach17 min drive
  • AirportWillemstad (CUR-Hato Intl.)31 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

I was very happy with my stay.
Alana
May 25, 2024
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Room options

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Oceanfront

8.3/10 Very Good

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Lobby View)

Room, 1 King Bed (Lobby View) | Living area | 32-inch LED TV with digital channels, TV

Room, 1 King Bed (Lobby View)

8.9/10 Excellent

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 517 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Boulevard View)

Room, 1 King Bed (Boulevard View) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (Boulevard View)

9.4/10 Wonderful

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Living area | 32-inch LED TV with digital channels, TV

Room, 1 King Bed, Garden View

9.8/10 Exceptional

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Ocean View

9.5/10 Exceptional

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jan Thiel

Located in Jan Thiel, Papagayo Beach Hotel is on the beach. Queen Emma Bridge is a notable landmark, and the area's natural beauty can be seen at Jan Thiel Beach and Mambo Beach. CuraƧao Sea Aquarium and Parke Tropikal Zoo are also worth visiting. Kayaking, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby.
Visit our Jan Thiel travel guideOpens in a new window

What's nearby

  • Jan Thiel Beach - 6 min walk
  • Caracas Bay - 15 min walk
  • CuraƧao Sea Aquarium - 12 min drive
  • Tugboat Beach - 14 min drive
  • Mambo Beach - 17 min drive

Getting around

  • Curacao Intl. Airport (CUR) - 31 min drive

Restaurants

  • Mood Beach - 11 min drive
  • Zanzibar - 6 min walk
  • Manatees Pool Bar - 11 min drive
  • Cabana Beachbar & Restaurant - 12 min drive
  • De Pier Restaurant - 4 min drive

About this property

Papagayo Beach Hotel

Upscale eco-certified hotel near Jan Thiel Beach
Located close to Mambo Beach, Papagayo Beach Hotel provides a casino, an airport shuttle, and a beach bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Indulge in a manicure/pedicure, a deep-tissue massage, and a body treatment at Laman Spa & Wellness, the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Pilates classes and fitness classes are offered at the health club; other things to do include snorkeling and scuba diving. Free in-room WiFi is available to all guests, along with a grocery/convenience store and a terrace.
Additional perks include:
  • 2 outdoor pools with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a vending machine
  • Smoke-free premises, concierge services, and a 24-hour front desk
Room features
All 155 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LED TVs with digital channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 6:00 PM on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available for a fee: USD 25 for adults and USD 12.50 for children
  • 10 restaurants
  • 4 bars/lounges
  • A beach bar

Restaurants on site

  • Papagayo Beach Bar
  • Papagayo Beach Club
  • Specialty Restaurant

Things to do

  • 142 slot machines
  • 2 outdoor pools
  • 8 gaming tables
  • Bingo
  • Casino (5,920 square feet of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 3 floors
  • 8 buildings
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 500.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.50 for children
  • Airport shuttle fee: USD 110 per room (roundtrip)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Papagayo Beach Hotel Adults Jan Thiel
Papagayo Beach Hotel Adults
Papagayo Beach Adults Jan Thiel
Papagayo Beach Adults
Papagayo Beach Hotel Jan Thiel
Papagayo Beach Jan Thiel
Papagayo Beach
Papagayo Beach Hotel Adults only
Papagayo Beach Design Hotel
Papagayo Beach Hotel Hotel
Papagayo Beach Hotel Jan Thiel
Papagayo Beach Hotel Hotel Jan Thiel

Frequently asked questions

Does Papagayo Beach Hotel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Papagayo Beach Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Papagayo Beach Hotel on Jun 11, 2024 start from $173.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Papagayo Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Papagayo Beach Hotel?

Self parking is free at this property.

What time is check-in at Papagayo Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Papagayo Beach Hotel?

Check-out is at noon.

Does Papagayo Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 10 AMā€“6 PM on request. A fee of USD 110 per room applies.

Where is Papagayo Beach Hotel located?

Nestled on the beach, this Jan Thiel hotel is within 3 mi (5 km) of Jan Thiel Beach and Mambo Beach. Queen Emma Bridge is 7.4 mi (12 km) away.

Reviews

8.4

Very Good

Rating 10 - Excellent. 182 out of 435 reviews" "
Rating 8 - Good. 180 out of 435 reviews" "
Rating 6 - Okay. 44 out of 435 reviews" "
Rating 4 - Poor. 23 out of 435 reviews" "
Rating 2 - Terrible. 6 out of 435 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Josh

Traveled with partner
Liked: Cleanliness
Says in description that there is airport shuttle service, there is none. I had to complain about noisy neighbours 4 times and nothing changed. We were supposed to check in at 3pm but our room apparently wasn't ready although we were waiting in the lobby for a few hours already. I was expecting a peaceful quiet stay here and I personally didnt get that. Drunk neighbours would yell and bang on doors up until 3 am. Very upset with my stay here.
Stayed 4 nights in May 2024

10/10 Excellent

Alana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay.
Stayed 2 nights in May 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and baths are spacious and plenty of food options. Pools was beautiful and chairs located conveniently close to dining.
Stayed 4 nights in May 2024

10/10 Excellent

Aaron, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the property!
Stayed 7 nights in May 2024

10/10 Excellent

Douglas M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! There was a ton of food options and there overall hotel was clean and very aesthetically pleasing. I have no complaints on the hotel and overall trip was great!
Stayed 3 nights in May 2024

2/10 Terrible

Tyler

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Poor service, housekeeping was extremely lazy. Food on the resort was below average and made us sick several times. Inconvenient geographical location on the island and extremely overpriced for what you receive in return. Would not stay here again or recommend to others
Stayed 8 nights in Apr 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location and property was awesome, we had a great time. Thank you.
Stayed 4 nights in Apr 2024

2/10 Terrible

Denene Meshele

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience if you want you vacation ruined pick this place. It was a disaster from the very beginning, I was traveling with guest. We arrived at different timeā€¦ her flight was arriving before mine. Well they forgot about her. Because an untrained staff member for got to put it in?? Yes a total mess. Wait Iā€™m not finished. When we finally checked in. Our room had roaches!!!!!! What a nightmare. The shower was dirty and not cleaned at all sheets had holes in it!!!! At this point the trust with cleanliness is broken. We finally got moved to another room.which was not ocean view!!!!! Not to mention I paid extra for ocean view!!! This door didnā€™t close properly, So basically anyone could have walked in our room!!! At this point my money was waisted because this had to be a dream, nope most definitely reality. We finally got moved to another room, after one of the staff members tried to fix the issue, itā€™s was too far gone down hill,Some of the staff was rude and we didnā€™t get treated like some of the other guess did we felt singled out because of our race, yes!!! The darker. You are they treat you like Trash, racially profiling is not acceptable ever!!! Iā€™ve never been treated as such!!! Our birthday trip is ruined, we never felt welcome this property will charge you for everything, the staff need more training. Because the communication between all member need to be better, I will never ever return to this property ever!!! Run donā€™t book with this property! Terrible
Stayed 3 nights in Apr 2024

10/10 Excellent

SAMIR, ulster park

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambience great services love the whole experience
Stayed 1 night in Apr 2024

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the breakfast it was great.
Stayed 6 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED the hotel! Gorgeous, easy and in the middle of the best area! Beautiful property, lovely staff! Will definitely be back!
Stayed 3 nights in Feb 2024

6/10 Okay

Chivaro

Disliked: Staff & service
the cleaning staff was very poor and overall was ok
Stayed 5 nights in Feb 2024

6/10 Okay

Vonnie

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

John, Clifton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay clean room nice beach good selection of food Only problem a little out of the way of Willemstad island
Stayed 7 nights in Feb 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I just returned from a week at Papagayo to celebrate her 30th birthday. We enjoyed our stay. We upgraded from ocean-view to oceanfront and loved sitting on the balcony with that view. Restaurants on & near the property were decent & pricier than Mexico and Costa Rica. Rented a car upstairs at the hotel. Very affordable & easy option. The hotel property was nice if you just want to relax & not leave, but we were in search of better beach options. Grote Knip was well worth the hour drive & beautiful! Jan Thiel is right next door and it was fair, but very crowded. Hotel was well kept, staff was friendly, would definitely go back. We loved that there was a supermarket next door!
Stayed 6 nights in Feb 2024

4/10 Poor

Sherry

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1st I have to say the staff at the front desk are GREAT! No complaints with them at all. This could be a 5-star hotel but there are a lot of defects that need to be managed. In our room you could see they did not clean the floors well. We just got in and stuff would stick to my feet and you can see dust bunnies of hair etc. floating around. There were items removed from the walls and the holes were not fixed professionally. Marks on the wall (easily to reach to wipe off), and the most annoying was the vent in the bathroom ceiling that kept dripping on me while I was getting cleaned up. The bathroom sink had iron built-up (it is hard to see in the picture). There was trash in the hallway that was there the entire time we were there. Due to inconsiderate people it is noisy! People going in and out of their rooms would allow the door to slam which is very loud. If you are sleeping this will wake you up. There is no ice machine in the building; we had to keep going up to the front desk to get ice. The TV had to be fixed, somehow, we were only getting 3 channels. And a very annoying popup kept popping up the entire time we watched anything. We could not get this to turn off. There is no luggage cart so be prepared to haul your luggage through square stoned walkways that beat you to pieces as you pull your stuff to the room. If you have a large suite case you will get a work out. The buildings do not have elevators either so you have to pull your stuff up some stairs.

8/10 Good

Antonio, Charlottesville

Liked: Cleanliness, property conditions & facilities
This hotel is a complex mixture of excellent physical facilities and failures in service that don't meet reasonable expectations for a property that positions itself as a 4-star hotel. Therefore, I'll divide my review separately into two areas. The room I had met the high expectations of the description, with a full ocean view, a nice balcony, good interior space, a comfortable bed, good shower with plenty of hot water. Issues with the service start at check-in. One is not informed that with different levels of deposit $100/$500 (with a pre-paid room) come different levels of service for incidentals, such as laundry - with the lower deposit, the laundry is not picked up or delivered to the room, but has to be notiated at the front desk, and paid separately. Surprisingly, the higher deposit cannot be arranged for _after_ check-in, as to simplify transactions during one's stay. More annoying, at check-in I was informed that for the duration of my week's stay the cost of a buffet breakfast at their beach club facility would be $21/day. And that was what I was charged for the first 3 days of my stay, when on the 4th day I was greeted at breakfast with the message "We've raised our prices, now you have to pay $26/day." It was only after I expressed my strong displeasure at the "bait and switch" that they honored the original price quote, but this left a bad taste in my mouth. Hence, overall a mixed experience.
Stayed 7 nights in Jan 2024

10/10 Excellent

Mitchell

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place! Lots to do
Stayed 9 nights in Jan 2024

10/10 Excellent

Nina-Simone Love

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They served fresh drinks and you get a free gift bag upon check in. The staff was super friendly and overall peaceful. This is my second time coming here since I was 10 and I made this my choice of stay when visiting here as a birthday/graduation trip. I needed a mental break and I felt so at home the days I stayed here.
Stayed 3 nights in Dec 2023

4/10 Poor

Tyrine

Stayed 2 nights in Dec 2023

10/10 Excellent

Souksavon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful when we arrived the hotel lobby It is gorgeous! I wish they used the lobby for a piano bar or some sort of entertainment. It has big open marble floors for dancing. The Christmas decorations were beautiful too. Rougenlea greeted us and checked us in. She was very prompt and even walked us to our room to make sure everything was in perfect order. Thank you Suky, Mardely, the other lady pictured and the tall guy, I forgot his name. They all including housekeeping were outstanding. We will be back.
Stayed 7 nights in Dec 2023

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
The a/c is not enough to be cold
Stayed 4 nights in Aug 2023