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Grand Palladium Colonial Resort & Spa All Inclusive

4.0 star property
Upscale property with pools and private beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

32-inch flat-screen TV with cable channels, TV, iPod dock
Connecting Suite | Down comforters, minibar, in-room safe, desk
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Fitness studio
Bar (on property)
Reviews
8.2

Very good

Popular amenities

  • Pool
  • On private beach
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Spa
  • Parking includedParking includedParking included

Explore the area

Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710
  • Popular LocationAkumal Beach10 min drive
  • Popular LocationYal-ku Lagoon14 min drive
  • Popular LocationHalf Moon Bay16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)66 min drive
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Room options

View all photos for Deluxe Single use Garden View

View from room

Deluxe Single use Garden View

10/10 Exceptional

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Ceiling fan
Blackout drapes/curtains
Down duvet
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Connecting Suite

Down comforters, minibar, in-room safe, desk

Connecting Suite

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
2 bedrooms
Blackout drapes/curtains
Ceiling fan
  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

View all photos for Junior Suite Poolside

Down comforters, minibar, in-room safe, desk

Junior Suite Poolside

7.3/10 Good

Highlights

Furnished balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

32-inch flat-screen TV with cable channels, TV, iPod dock

Junior Suite Garden View

7.8/10 Good

Highlights

Furnished balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Ceiling fan
Blackout drapes/curtains
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Villa Suite Poolside

Romance Villa Suite Poolside | Down comforters, minibar, in-room safe, desk

Romance Villa Suite Poolside

7.5/10 Good

Highlights

Furnished balcony
Private spa tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Down duvet
Sofa bed
  • 629 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Garden View

Down comforters, minibar, in-room safe, desk

Deluxe Triple Garden View

10/10 Exceptional

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Ceiling fan
Blackout drapes/curtains
Down duvet
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

Down comforters, minibar, in-room safe, desk

Deluxe Garden View

7.7/10 Good

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Ceiling fan
Blackout drapes/curtains
Down duvet
  • 397 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Aerial view
Grand Palladium White Sand Resort & Spa All Inclusive
On private beach
Pool
Hot Tub
Breakfast included
8.2 out of 10, Very Good, (530)
The price is $251
$304 total
includes taxes & fees
May 24 - May 25
Grand Palladium White Sand Resort & Spa All Inclusive

About the neighborhood

Kantenah

Located in Kantenah, Grand Palladium Colonial Resort & Spa All Inclusive is on a private beach. The area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Traveling with kids? Don't miss Xel-Há Park. Snorkeling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Kantenah travel guideOpens in a new window

What's nearby

  • Cenote Azul - 7 min drive
  • Akumal Beach - 10 min drive
  • Yal-ku Lagoon - 14 min drive
  • Half Moon Bay - 16 min drive
  • Xel-Há Park - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • Sports Bar Sirenis - 8 min drive
  • Xtra Time Sports Bar - 1 min walk
  • Bar Balam - 10 min walk
  • La Dalia - 1 min walk
  • El Rancho Steak House Restaurant - 8 min drive

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Upscale all-inclusive property near Puerto Aventuras Marina
Located close to Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive provides a free breakfast buffet, 2 swim-up bars, and a beach bar. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a body treatment, a body scrub, and hydrotherapy at the onsite spa. The on-site theme restaurant, La Adelita, features Mexican cuisine. The gym offers fitness classes and yoga classes; other things to do include archery, scuba diving, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.
Other perks include:
  • 6 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Tennis courts, babysitting (surcharge), and luggage storage
  • A porter/bellhop, a billiards/pool table, and multilingual staff
  • Guest reviews speak well of the pool, helpful staff, and location
Room features
All 425 rooms boast comforts such as furnished balconies and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Down comforters and sofa beds
  • Free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • La Adelita
  • La Lola
  • Portofino
  • Sumptuori

Things to do

  • 5 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • Built in 2002
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Service fee: USD 10
  • Facilities fee: USD 35 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on May 24, 2024 start from $471.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Colonial Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Colonial Resort & Spa All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Grand Palladium Colonial Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

Reviews

8.2

Very Good

Rating 10 - Excellent. 432 out of 988 reviews" "
Rating 8 - Good. 322 out of 988 reviews" "
Rating 6 - Okay. 122 out of 988 reviews" "
Rating 4 - Poor. 58 out of 988 reviews" "
Rating 2 - Terrible. 54 out of 988 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sean Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good good, pools were nice Ocean and sand were good. Service was great and staff was super friendly.
Stayed 7 nights in Apr 2024

10/10 Excellent

GENNADIY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in May 2024

6/10 Okay

Viktoriya

Stayed 9 nights in Apr 2024

8/10 Good

Aaron

Stayed 8 nights in Apr 2024

6/10 Okay

Andriy

Liked: Staff & service
Stayed 6 nights in Apr 2024

10/10 Excellent

Aldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Apr 2024

4/10 Poor

Gerald

Liked: Property conditions & facilities
Disliked: Cleanliness
I did not like all the walking to the facilities when I would call for a ride very seldom would it show up also we couldn’t get a chair at the pool in the colonial because people would come out. Put your towels on first thing in the morning and no chairs were available I saw.
Stayed 11 nights in Apr 2024

8/10 Good

Christi

Liked: Cleanliness, staff & service
Stayed 8 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael, Thunder Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

2/10 Terrible

Thynara

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
personal items got stolen in the resort room
Stayed 2 nights in Feb 2024

8/10 Good

Campbell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the money, a very large complex. The av la carte restaurants were often difficult to book at a suitable dining time.
Stayed 7 nights in Feb 2024

10/10 Excellent

Logan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To have so many staff and for them to all be so so good, friendly and helpful is a real testament to how well this place is managed. We spent a week in January as a family of 8 ranging from 17-7 and there was something for everyone. The rooms were nice, the buffets and restaurants were great. If you are looking for opulent luxury, this isn’t your place but for everyone else this will exceed your expectations.
Stayed 7 nights in Feb 2024

6/10 Okay

Rafael

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Akky Martina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Excellent dining. Staff was kind and responsive. First room were in smelled dirty with a sewage smell and was very noisy with highway sound. We were moved to a new room that was very clean and less noisy.
Stayed 7 nights in Feb 2024

10/10 Excellent

Stepan

Traveled with partner
Liked: Amenities
Everything was excellent. I mean that will be good if you put big trash cans directly on the beach. And any toothpicks in restaurants and buffets.
Stayed 10 nights in Feb 2024

8/10 Good

Ellen

Traveled with family and small children
Liked: Staff & service
We had a really good time at this resort. The pool areas were really nice for the kids, staff was friendly and attentive. One complaint would be the lighting in rooms could use an update, our room was very dark. The resort is beginning to show its age but overall we had a good time and really enjoyed our stay.
Stayed 7 nights in Feb 2024

6/10 Okay

David Allen

Traveled with partner
Liked: Cleanliness, staff & service
Resort is not what it once was. This was our 5th stay in the last eight years. Many of the amenities and a la carte eating Venues were either closed or only half open. The resort in general seems to be focusing on families and travel club time share patrons. The rest of the guests have to make due with poor quality of entertainment and food choices. The grounds are beautiful and adults only areas are quiet and relaxing. It’s sad for us as we truly enjoyed the old resort, but given the obvious direction it is headed we won’t be back.
Stayed 6 nights in Feb 2024

10/10 Excellent

Madelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this resort is gorgeous! a lot of wildlife. we saw so many coatis, raccoons, and birds. the lush greenery and jungle vibe is amazing. the staff were very friendly and helpful. it’s a big resort and they have trams to get you around if needed. I highly recommend.

10/10 Excellent

Gurpal

Liked: Cleanliness, amenities, property conditions & facilities
Staff engagement really stands out at this resort. Was my first time visiting and online shows a pool table in their Sports Bar, however, there was not one in there when I checked in. I had trouble getting JD/regular Pepsi from a lot of the bars as it was not stocked, which I thought was shocking. I received an email requesting feedback on the first morning and I obliged, listing the issues with the lack of available JD and the pool table issue. Staff responded by sending me a bottle of JD, every bar was then stocked with JD and regular Pepsi and the Sports Bar suddenly had a pool table, fuzzball table and arcade games! Staff even went out of their way to secure us a booking for the Japanese restaurant when an accident meant we had to leave dinner early. Top marks for customer service, keep it up!

10/10 Excellent

KOSTIANTYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

6/10 Okay

Paige

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The property is beautiful and offers many options! It was so nice to be able to go between the resorts and the transportation was easy and fast! The staff were so nice although at times, were a little slow, but that’s the name of the game with a resort of this size. Now this report is massive, get ready to walk a lot! The signs are a little confusing at first. I personally didn’t mind the walk but would have loved to be closer to the ocean. There weren’t rooms close to the ocean or pool. We did have a leak in our room and overall, it could have been updated some compared to the other rooms we saw but the staff kept it clean and stocked up. The ocean has a small section where it’s not rocky, otherwise it’s super rocky in order to swim or get to a spot to stand. There was a lot of seaweed but the staff worked diligently to clean it up. I wouldn’t stay here again, but it is ideal for families as there’s lots of stuff to do with kids.
Stayed 6 nights in Jan 2024

10/10 Excellent

Michael

Stayed 7 nights in Jan 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0