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Hotel El Tucano Resort & Thermal Spa

3.5 star property
Comfortable resort with full-service spa and free breakfast

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel El Tucano Resort & Thermal Spa

Exterior
View from room
Master Suite | Hypo-allergenic bedding, in-room safe, desk, free WiFi
Breakfast, lunch, dinner served; garden views
Couples treatment rooms, sauna, spa tub, hot springs, Turkish bath
Reviews
7.4

Good

Popular amenities

  • BarBarBar
  • Hot TubHot TubHot Tub
  • GymGymGym
  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela
  • Popular LocationQuesada City Park10 min drive
  • Popular LocationCamara de Ganaderos de San Carlos28 min drive
  • Popular LocationPoás Volcano National Park76 min drive
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Room options

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Junior Suite

8.7/10 Excellent

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Triple Room

8.3/10 Very Good

Highlights

TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
In-room safe
  • 226 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

Highlights

TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
In-room safe
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite

Master Suite | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Master Suite

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Tilajari Hotel Resort
Pool
Hot Tub
Breakfast included
Spa
8.8 out of 10, Excellent, (241)
The price is $101
$114 total
includes taxes & fees
Jun 2 - Jun 3
Tilajari Hotel Resort

About the neighborhood

La Palmeria

Located in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains. Camara de Ganaderos de San Carlos and Costa Rica Chocolate Tour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Juan Castro Blanco National Park and Refugio de Vida Silvestre Bosque Alegre. Arenal Adventure World and Puentes Colgantes del Arenal are also worth visiting. Discover the area's water adventures with kayaking, water skiing, and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our La Palmeria travel guideOpens in a new window
View more Resorts in La PalmeriaOpens in a new window

What's nearby

  • Aquas Zarcas Square - 6 min drive
  • Quesada City Park - 10 min drive
  • Camara de Ganaderos de San Carlos - 28 min drive
  • Platanar Volcano - 30 min drive
  • Poás Volcano National Park - 76 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 145 min drive

Restaurants

  • Tilapias Quecos - 3 min drive
  • Q'Rico - 5 min drive
  • Restaurante Francis - 6 min drive
  • Donde El Chino - 7 min drive
  • Pollos Crispy - 7 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

Resort in the mountains
At Hotel El Tucano Resort & Thermal Spa, you can look forward to free full breakfast, a poolside bar, and a terrace. Indulge in a massage, a manicure/pedicure, and a body treatment at The Spa, the onsite spa. The on-site restaurant, La Foresta, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with mini golf and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a lazy river
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A front-desk safe, laundry services, and tour/ticket assistance
Room features
All 87 rooms offer amenities such as free WiFi, safes, and room service.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Foresta

Things to do

  • Full-service spa
  • Gym
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision

Property is also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

Does Hotel El Tucano Resort & Thermal Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel El Tucano Resort & Thermal Spa?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Hotel El Tucano Resort & Thermal Spa on Jun 2, 2024 start from $100.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel El Tucano Resort & Thermal Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Tucano Resort & Thermal Spa?

Self parking is free at this property.

What time is check-in at Hotel El Tucano Resort & Thermal Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel El Tucano Resort & Thermal Spa?

Check-out is at noon.

Does Hotel El Tucano Resort & Thermal Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel El Tucano Resort & Thermal Spa located?

Situated in the mountains, this spa resort is 0.9 mi (1.5 km) from Juan Castro Blanco National Park and within 6 mi (10 km) of Aquas Zarcas Square and Quesada City Park. Laguna Río Cuarto and Camara de Ganaderos de San Carlos are also within 20 mi (32 km).

Reviews

7.4

Good

Rating 10 - Excellent. 94 out of 301 reviews" "
Rating 8 - Good. 94 out of 301 reviews" "
Rating 6 - Okay. 57 out of 301 reviews" "
Rating 4 - Poor. 37 out of 301 reviews" "
Rating 2 - Terrible. 19 out of 301 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old hotel more like 3 starts. Beautiful hot springs. Price was ok.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Apr 2024

8/10 Good

gustavo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nature arrond the place.
Stayed 4 nights in Mar 2024

4/10 Poor

Miguel

Business traveler
Disliked: Staff & service
If you want to be in a place where you are totally isolated from the world, then that's fine: There is no physical phone in the rooms, not all rooms have air conditioning (they don't tell you), the cell phone signal does not reach the hotel and the wifi is terribly bad.
Stayed 1 night in Mar 2024

8/10 Good

Ravi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and always eager to help
Stayed 4 nights in Mar 2024

10/10 Excellent

Jamie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large spacious rooms...Excellent customer service
Stayed 4 nights in Feb 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for elders
Stayed 2 nights in Mar 2024

6/10 Okay

Brian, Rockwall

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our first room had no hot water, they said it would be fixed and said it was. Still didn't work. No hot water flow from sink, shower had none. Safe couldn't be locked( they had no key). Moved us to another room. Hot water was very very little flow. My sister had another room. Very little hot water flow. Restaurant is very nice, mini golf is fun. 4 pools, several bars. 2 hot tubs. Pools are various temperatures, which was nice. Air conditioner worked fine. The management is proactively upgrading & repairing the property. Can't recommend this proof, mosly because not much to do around the area, and the hot water.
Stayed 3 nights in Feb 2024

10/10 Excellent

Timothy, West Palm Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The local food was excellent
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Peaceful
You need a stronger internet signal, and we had trouble accessing the TV.
Stayed 3 nights in Feb 2024

10/10 Excellent

jeff

Traveled with family
Liked: Staff & service
Great pools and sauna
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está bien ubicado, las piscinas están muy limpias y no muy alejadas de las habitaciones. Tiene acceso a un río con aguas termales hermoso. El personal es muy amable y servicial y la comida deliciosa.
Stayed 1 night in Jan 2024

6/10 Okay

Sigrid

4/10 Poor

Raphael

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This was probably a great hotel 10 years ago but there is a very apparent lack of care everywhere you go. Rooms are ok but a lot of things fell in disrepear (light fixtures, switches, showers, hairdryer not working, partially broken windows). The staff is ok overall but the main desk doesn’t seem to care. When asked about tourist information « they don’t know ». The restaurant isn’t terrible but too expensive for what it is. Food is pretty bland and the dining room is sad and dreadful. I’d recommend dining in town for a far better experience. We saw a couple of cockroaches in the dining area. Location is a little too remote from where the action is in the region. La Fortuna is probably much better in that regard.
Stayed 3 nights in Dec 2023

8/10 Good

Pierre

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice hotspring pools, good restaurant. Great service. Place was clean. The overall hotel and grounds need some maintenance and paint. We had a junior suite and was nice, king size bed was good and ac worked good. We will retunrn.

4/10 Poor

Viviana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Abel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great experience, enjoyable place.
Stayed 1 night in Sep 2023

2/10 Terrible

Edna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Jessenia

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

jorge

Stayed 1 night in Jun 2023

6/10 Okay

Paulo

Stayed 3 nights in May 2023

8/10 Good

Jessica Burgos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and relaxing

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Cleanliness
The grounds are great, but the rooms are trash.
Stayed 6 nights in Mar 2023

8/10 Good

Joerg, Chicago

Traveled with partner
Liked: Staff & service
Quite a nice set-up surrounded by forest with hot springs. Yet the hotel is already a bit aged. What I did not like was that next to the reception they advertised 2 nights stay incl. massage at about USD 60 less for 2 nights than what I paid through expedia. When I pointed out to this at the reception, the answer was that this offer is only valid for the off-season around July. I stated that the would have to mention this with the advertisement as otherwise they would be legally bound to honor the offer during the whole year. The lady at reception answered that in principle I was right but that she could not do anything about it as she is only an employee. A lawyer would be in a position to enforce the adherance to the ad! What is Expedia's comment/reaction?
Stayed 2 nights in Mar 2023

4/10 Poor

George

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a star hotel as advertised. The hotel is not maintained at all. Hot water did not work for our shower. The staff listened to our concerns however it was not fixed or no other options were given. We had to shower in cold water. The tiles were old and broken in the bathroom. The toilet seat is broken. The bathroom bulbs were out. The door locks were broken. No tissues or napkins provided. Only hot water pitcher with two glasses. No water in it. No blankets on beds. No stopper in sink. Towel racks broken. You need to walk up and down a hill to get or ask for all the amenities (towels, pillows, water) because the phones were not working. There were no qualities of a star hotel. One towel and pillow per person. We booked for 4 and got only two. We had to go several times to the front desk for extra towels, pillows etc.The staff were courteous and polite but the hotel was sorely lacking in quality. The whole place was not worth the amount of money we had to spend on one night! I wish I never booked this hotel, and get a refund for this one!
Stayed 1 night in Mar 2023