Hotel Santo Domingo

4.0 star property
Central Madrid hotel connected to the convention center, steps from Plaza de Santo Domingo

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Santo Domingo

Exterior
Seasonal outdoor pool
Superior Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished
Breakfast served
Standard Double or Twin Room | Bathroom | Free toiletries, hair dryer
Reviews
7.8

Good

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
San Bernardo 1, Madrid, Madrid, 28013
  • Popular LocationGran Via1 min walk
  • Popular LocationRoyal Palace of Madrid8 min walk
  • Popular LocationPlaza Mayor9 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)22 min drive
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Room options

Double Room with extra bed

7.4/10 Good

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Hair dryer
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

Double room PETIT 14 M2 (located in the annex building)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double or Twin Room

8.9/10 Excellent

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Hair dryer
  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

7.9/10 Good

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Hair dryer
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Madrid

Located in Madrid Centro neighborhood, Hotel Santo Domingo is connected to a shopping center. Teatro Rialto and Lope de Vega Theatre are cultural highlights, and some of the area's notable landmarks include Plaza de Santo Domingo and Plaza de Callao. Gran Via and Teatro Compac are two other places to visit that come recommended. Spend some time exploring the area's activities, including Segway tours.

What's nearby

  • Gran Via - 1 min walk
  • Lope de Vega Theatre - 2 min walk
  • Royal Palace of Madrid - 8 min walk
  • Plaza Mayor - 9 min walk
  • Prado Museum - 4 min drive

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • Starbucks - 2 min walk
  • Beer Station - 2 min walk
  • Tim Hortons - 1 min walk
  • Jamón 55 - 2 min walk
  • O' Faro Finisterre - 1 min walk

About this property

Hotel Santo Domingo

Upscale hotel near Gran Via
Located close to Plaza de Santo Domingo and Teatro Rialto, Hotel Santo Domingo provides a nightclub, a poolside bar, and a rooftop terrace. The on-site restaurant, Sando, serves breakfast. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and babysitting (surcharge)
  • Meeting rooms, tour/ticket assistance, and a vending machine
  • Wedding services, a banquet hall, and luggage storage
  • Guest reviews say good things about the helpful staff and location
Room features
All 200 individually furnished rooms include comforts such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • HDTVs with digital channels
  • Daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 33 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Terraza del Santo Domi
  • Sando

Things to do

  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 2010
  • Comprehensive recycling policy
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Self parking fee: EUR 33 per day
  • Equipment fee: EUR 3 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s equipment fee is charged for use of pool towels.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal outdoor pool closes in September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Santo Domingo
Hotel Santo Domingo Hotel
Hotel Santo Domingo Madrid
Hotel Santo Domingo Hotel Madrid

Frequently asked questions

Does Hotel Santo Domingo have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from September 17 to May 31.

Is Hotel Santo Domingo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Santo Domingo?

Self parking is available for EUR 33 per day.

What time is check-in at Hotel Santo Domingo?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Santo Domingo?

Check-out is at noon.

Where is Hotel Santo Domingo located?

Located in Madrid Centro, this hotel is steps from Plaza de Santo Domingo, Gran Via, and Teatro Rialto. Lope de Vega Theatre and Teatro Compac are also within 5 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

Reviews

7.8

Good

Rating 10 - Excellent. 337 out of 1005 reviews" "
Rating 8 - Good. 365 out of 1005 reviews" "
Rating 6 - Okay. 180 out of 1005 reviews" "
Rating 4 - Poor. 76 out of 1005 reviews" "
Rating 2 - Terrible. 47 out of 1005 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly, courteous, helpful and professional staff.
Stayed 3 nights in May 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and services were great. Great location close to everything. Only thing I would’ve liked was something to put the luggage on top. Breakfast is great. Overall 9/10
Stayed 3 nights in May 2024

10/10 Excellent

Daisy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Great location and great service. Location was great many walkable places
Stayed 2 nights in May 2024

6/10 Okay

Jay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location of this hotel is great. The carpet is gross. The water temperature is less than desireable. The pool is only open june to sept which is also not something that is advertised. The staff os helpful, the rooftop bar is barsic at best.
Stayed 2 nights in May 2024

8/10 Good

Maricel

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 3 nights in Mar 2024

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Very good breakfast. Very comfortable beds. Decent WiFi. Comfortable room with fine shower and bath. The hotel is very well located with lots of tourist attractions, restaurants, Metro stations etc within walking distance.
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good property in a good location
Stayed 2 nights in May 2024

8/10 Good

Marcos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in May 2024

8/10 Good

Jorge M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the middle of everything
Stayed 3 nights in May 2024

6/10 Okay

Tomas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property needs better A/C in rooms and insulation in walls as noise could easily be heard from other rooms.
Stayed 2 nights in May 2024

6/10 Okay

Ericka

Stayed 2 nights in Apr 2024

10/10 Excellent

Ivan

Liked: Amenities
Great location clean rooms
Stayed 2 nights in Apr 2024

4/10 Poor

Qi

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel room was very small and it did not look like a 4-star hotel at all. The location, however, was very good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Frank

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Angela, San Juan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
In the right spot for me.
Stayed 3 nights in Feb 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the heart of Madrid. If you want convenience this is the place to be. The hotel is not the ritz so be prepared for an experience that is communal—the walls are paper thin. The staff is dear and quite helpful, at the front desk or at the breakfast.
Stayed 4 nights in Feb 2024

8/10 Good

Luciano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice
Stayed 7 nights in Feb 2024

6/10 Okay

Eyal

Liked: Staff & service
.
Stayed 4 nights in Feb 2024

6/10 Okay

reut

Traveled with family
Disliked: Property conditions & facilities
The property is old and the room are not the biggest the carpet is not the cleanest but located in a great place next to everything walking distance, the stuff was amazing
Stayed 3 nights in Feb 2024

2/10 Terrible

Fernando

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lamentable
Una experiencia espantosa. Solo la unicacion es buena , todo el resto lamentable. La calefaccion no anduvo casi nunca , faltaba papel hig muchas veces y demoraban mucho en reponer.
Stayed 4 nights in Jan 2024

8/10 Good

Monica, Fernandina Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Meileen

Stayed 8 nights in Dec 2023

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fun was had by all
Stayed 1 night in Dec 2023

2/10 Terrible

Michael

Stayed 1 night in Nov 2023

6/10 Okay

Julia

Traveled with group
Liked: Cleanliness, property conditions & facilities
the property is in a fantastic location, I only have 2 issues, one is the air condition in the room, you can only change calling reception, it was a hazel and the room was very warm. The other is the breakfast, average to poor. not many options and they will not do eggs depending on your preference. For the prize, 30.00 euros is way too expensive.
Stayed 2 nights in Nov 2023

General hotel information

Reasons to Book
Onsite Pool & Nice Bathroom
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Address
San Bernardo 1, Madrid