4/10 Poor
Andrew
Traveled with group
May 31, 2024
Disliked: Staff & service, property conditions & facilities
Great location, room was fine and had what we needed for one night stay. However, the staff are so rude. As soon as we walked in the security man came across really aggressive for no reason, made us feel really uneasy. The reception staff are very rude again for no reason.
I don’t recall anywhere saying you need to bring ID, but if you don’t they reject you. I have never been asked for ID at a hotel before seems odd.
The iron, is terrible. Located in a weird place and the timescale coming out of it was disgusting. Also, loads of staff saw me using it and no one had the decency to tell me how it works when I was struggling with it, I ironed my whole outfit realising it had turned off. Which the staff knew, but just watched me.
The staff make you feel guilty for checking in or asking for things was a very off experience, I will not be returning.
The upstairs stank of smoke, someone was clearly smoking.
Cleaners also rude.
Andrew
Stayed 1 night in May 2024