Four Points by Sheraton Memphis East

3.0 star property
Suburban hotel with 24-hour fitness center and 24-hour business center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Four Points by Sheraton Memphis East

Outdoor pool
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Daily buffet breakfast (USD 12.95 per person)
Combined shower/tub, designer toiletries, hair dryer, towels
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Gym
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
5877 Poplar Ave, Memphis, TN, 38119
  • Popular LocationMemphis Botanic Garden7 min drive
  • Popular LocationUniversity of Memphis8 min drive
  • Popular LocationShelby Farms Visitor Center9 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)14 min drive
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Room options

Room, 1 King Bed

8.3/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

8.8/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Sofa bed
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Memphis

Located in Memphis, Four Points by Sheraton Memphis East is in the business district and near the airport. The area's natural beauty can be seen at Lichterman Nature Center and Audubon Park, while Dixon Gallery and Gardens and Memphis Botanic Garden are popular area attractions. Check out an event or a game at Simmons Bank Liberty Stadium, and consider making time for Memphis Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Lichterman Nature Center - 5 min drive
  • Memphis Botanic Garden - 7 min drive
  • University of Memphis - 8 min drive
  • Shelby Farms Visitor Center - 9 min drive
  • Graceland - 17 min drive

Getting around

  • Memphis Central Station - 19 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • Chick-Fil-A - 16 min walk
  • Bog & Barley - 12 min walk
  • Panda Express - 7 min walk
  • The Lobby Bar - 16 min walk
  • McDonald's - 19 min walk

About this property

Four Points by Sheraton Memphis East

Hotel rejuvenated in 2019 and located near Lichterman Nature Center
Located close to Memphis Botanic Garden and Dixon Gallery and Gardens, Four Points by Sheraton Memphis East provides dry cleaning/laundry services, a 24-hour gym, and a 24-hour business center. The on-site restaurant, The Cafe, features kids' meals and breakfast. Guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • ATM/banking services, luggage storage, and a banquet hall
  • Guest reviews say good things about the helpful staff
Room features
All 124 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 12.95 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,216 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1972
  • Comprehensive recycling policy
  • Reception hall
  • Renovated entire property - June 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool closes in September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Frequently asked questions

Does Four Points by Sheraton Memphis East have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Four Points by Sheraton Memphis East?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Memphis East on Jun 30, 2024 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Memphis East pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton Memphis East?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Memphis East?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points by Sheraton Memphis East?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Memphis East located?

Situated near the airport, this hotel is 1.8 mi (2.8 km) from Lichterman Nature Center and 3 mi (4.8 km) from Audubon Park. Dixon Gallery and Gardens and Memphis Botanic Garden are also within 6 mi (10 km).

Reviews

8.2

Very Good

Rating 10 - Excellent. 403 out of 1003 reviews" "
Rating 8 - Good. 376 out of 1003 reviews" "
Rating 6 - Okay. 126 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 46 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Natara

Liked: Staff & service, amenities, property conditions & facilities
I had a problem with my room being dirty upon arrival but they cleaned it. The staff was very nice
Stayed 2 nights in May 2024

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel in a relatively nice area. We have stayed in the area before. The hotel is a little dated but nice enough. Our toilet needs a little work. Had to get up in the night and repair the flapper to stop it from running. We would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 3 nights in May 2024

6/10 Okay

Enailah

Liked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Thomas

Business traveler
Liked: Staff & service, amenities
Somewhat older facility that is still in good shape.
Stayed 4 nights in Mar 2024

10/10 Excellent

Tessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly, didn’t have any issues at all during our stay!
Stayed 1 night in Apr 2024

8/10 Good

Dyemetrist

Stayed 2 nights in Apr 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice place. Close to hospital which is what we needed. We thought breakfast was included but found out it was not. They have buffet for $13.00.
Stayed 2 nights in Apr 2024

8/10 Good

Ivan

Stayed 1 night in Mar 2024

10/10 Excellent

Charlene

Traveled with pets, Traveled with family
Unfortunately some of our friends had their vehicles broken into. 4 vehicles had windows broken into! Need more security!
Stayed 2 nights in Feb 2024

2/10 Terrible

kenneth

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
My car was broken into at night and the hotel said they are not liable. Bath tab clogged out . No breakfast, night manager rude
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Randy, hernando

Traveled with partner
Disliked: Staff & service
Super loud air conditioning. Bedding was stained.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Its fine. Just fine. Not great. Older building, very small bathrooms, dated, close to the highway, no soundproofing between rooms.
Stayed 1 night in Dec 2023

8/10 Good

Tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Hotel is a little dated but was very clean. The hotel staff was absolutely excellent.
Stayed 2 nights in Dec 2023

4/10 Poor

Lance

Traveled with family
Disliked: Property conditions & facilities
things we did not like. 1. Cracked outside window 2. Extreme deodorizer smell 3. Expedia rating 8.2 (more like a 4)
Stayed 1 night in Nov 2023

8/10 Good

Brenda

Traveled with family
Liked: Amenities
Friendly staff at front counter when we arrived . Only issue was getting into and out of the property, stuck in one way streets on corner of highway .
Stayed 1 night in Nov 2023

6/10 Okay

Kellie

Traveled with family
Don't go there
Breakfast was terrible and it cost 12.99 per person beds are small to be queen size, the young lady at the front desk with red hair I don't remember her name was the most professional person we met and of course the security was also housekeepers were nice just wasn't an bags in the trash can . Oh yeah I forgot some one had checked us out and the lady at the front desk was extremely rude with no explanation to who checked us out will not coming back there.
Stayed 3 nights in Nov 2023

10/10 Excellent

Diana

Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Stayed 2 nights in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, rooms felt clean and well maintained. Only thing that “bothered” us - the room didn’t have good lighting. The placement and size of room lights, made it hard to see. Not something that would stop us from staying again or declining to recommend to another person. Very nice hotel!
Stayed 4 nights in Sep 2023

10/10 Excellent

Audrie

Stayed 2 nights in Oct 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0