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Reviews of The New Yorker A Wyndham Hotel

4 out of 5
The New Yorker A Wyndham Hotel
481 Eighth Ave., New York, NY

Reviews

8.2

Very Good

Rating 10 - Excellent. 2087 out of 4394 reviews" "
Rating 8 - Good. 1174 out of 4394 reviews" "
Rating 6 - Okay. 577 out of 4394 reviews" "
Rating 4 - Poor. 316 out of 4394 reviews" "
Rating 2 - Terrible. 240 out of 4394 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mark, Provo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Penn Station and many local attractions
Stayed 4 nights in May 2024

10/10 Excellent

Merissa, Salisbury

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic hotel. Beautiful vintage details. Easy to check-in and check-out. Friendly staff by elevators.
Stayed 1 night in May 2024

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! I’ll be coming back.
Stayed 2 nights in May 2024

6/10 Okay

Burt

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The bathroom had no soap.I went to the desk to get some and was told the staff would bring it to my room I explained I had Parkinson's and wanted to take my medicine and go to sleep not wait for a staff member to bring it to the room.Understanding that the soap was in another room I got veryinsistent and told the person at the desk I would not leave until I received it After 15 minutes,it finally appeared.The women at the desk got me so frustrated I had to yell This is mediocre customer service.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink drainage wasn't good. That's it.
Stayed 3 nights in May 2024

10/10 Excellent

Allie, Mulberry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Close to everything , nice area, clean, friendly staf. It's the whole package
Stayed 3 nights in May 2024

4/10 Poor

KAYLA

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location is great if you are coming in from the train and very easy to get to many locations from the area. It is very outdated, rooms are very cramped, and you can hear everything going on from the rooms next to you, from when they shower, use the bathroom, just moving around. Not sure if I would stay there again with the price paid and the fees paid at the hotel.
Stayed 4 nights in May 2024

10/10 Excellent

ernest

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff very helpful. Small rooms but well maintained
Stayed 1 night in May 2024

8/10 Good

Cristopher

Liked: Cleanliness, staff & service, amenities
Decent hotel in a convenient part of town.
Stayed 4 nights in May 2024

4/10 Poor

Salvador

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small rooms
Stayed 2 nights in May 2024

8/10 Good

HaeAhn

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness
The rooms were tiny (but they were clean) and the hallways felt very outdated and dirty. The hotel felt safe.
Stayed 3 nights in May 2024

2/10 Terrible

Radomir

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a truly unique thing. They charge $5 per bag to store their own guest's luggage. Then they charge $33 per day for wi fi use…
Stayed 1 night in May 2024

4/10 Poor

Marie

Liked: Staff & service
Disliked: Cleanliness
Our room was dusty
Stayed 3 nights in May 2024

4/10 Poor

Charles

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room they put us in was half the size of what Expedia said it was (which wasn’t big). The bed took up the entire room except for about a foot around each side of the bed which you could kind of walk through if your suitcase was in the bed. There was a small closet we could have stored our suitcase but it looked dirty and gross inside so our suitcase was in the bed during the day so we could walk around the room. The bathroom was clean but in disrepair. The water would be warm and then go scalding hot for no reason and then back to normal. We would have expected so much more for over $300 avg per night. Luckily, we weren’t in the room much…
Stayed 3 nights in May 2024

10/10 Excellent

Carolina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing! Very clean, staff is super nice, gym is incredible. The location is the only thing that is not the best but this is my personal opinion. You have a metro right in front so makes things easier.
Stayed 9 nights in Apr 2024

10/10 Excellent

Jason

Stayed 1 night in May 2024

8/10 Good

Katharina

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, very good location, room is small but is fine for us, my only inconvenience was that the main light didn't work i reported the first night and they fixed until the last night.
Stayed 6 nights in Apr 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, nice location.
Stayed 3 nights in Apr 2024

2/10 Terrible

Alexandre

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience
Stayed 5 nights in Apr 2024

10/10 Excellent

Eliza

Mohammed was very welcoming and helpful at check-in. I had a very comfortable stay!
Stayed 1 night in May 2024

6/10 Okay

Jennifer, Uniontown

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is not easy to actually find a decent Hotel close to the Convention Center. They are all run-down. The New Yorker was ok... I expected the rooms to be a little bigger. The 2 Queen bed one it tight but the beds were comfortable and clean. The bathroom is tiny and there is no counter or shelf. There was one tiny shelf that fit our toothbrushes and toothpaste. Be prepared to hear the sirens of NY constantly. That was the first hotel I stayed in where I could hear them as if they are right next door even though the room was on a higher floor.
Stayed 4 nights in Mar 2024

6/10 Okay

Raul, Miami

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff of the property is wonderful. The hotel per se is an Art Deco jewel which is very nice. As per the hotel rooms, ours was very outdated and the bed (mattress) was terrible, really uncomfortable
Stayed 6 nights in Apr 2024

10/10 Excellent

Suzy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from Penn Station!
Stayed 1 night in Mar 2024

10/10 Excellent

Suzy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walk to everything
Stayed 3 nights in Mar 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
was very lovely
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel it's just got everything you could need

10/10 Excellent

Melissa, Thief river falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Received an upgrade to the premier terrace room
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wendy

Traveled with group
Liked: Staff & service, property conditions & facilities
The front desk staff was so incredibly friendly and helpful, I adore them! Thank you for a wonderful stay and for taking care of my son and his roommates on their choir trip and for my room upgrade as well!
Stayed 4 nights in Apr 2024

8/10 Good

leonel

Liked: Cleanliness, staff & service, amenities
Friendly staff and close proximity to penn station
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Vernon

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Near everything but needs some amenities in room
Stayed 3 nights in Apr 2024

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well managed and the staff extremely friendly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff from front desk to the maids. Professional, friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

MARCELLA RENAE, SALT LAKE CITY

Traveled with family
Liked: Cleanliness, staff & service, amenities
Art Deco Hotel, was a cool place to stay!
Stayed 3 nights in Mar 2024

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Great location in the center of Manhattan. Highly recommended.
Stayed 1 night in Mar 2024

10/10 Excellent

Latrice, Asbury Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Eugenio, Orlando

Traveled with partner
Disliked: Amenities, property conditions & facilities
Great Location to many Landmarks but Property was run down needs to be renovated.Rooms very small and not clean.AC vent very dirty looks like hasn’t been changed or clean in years
Stayed 1 night in Apr 2024

6/10 Okay

Alyson, Vancouver

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Abi

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this property and I loved the views. The suite was a welcome surprise and the price was incredibly reasonable for Manhattan . The amenities were excellent. I was a little disappointed that through no fault of my own the toilet backed up and a maintenance guy came up with a plunger for less than 5 minutes to clear the toilet and I was charged over 60$ for this. The hotel is old and I wouldn’t be surprised if this happens more regularly. However this aside and it only occurred the once, I was very happy with the accommodation I got great shots of the city from the balcony and the bed was Uber comfortable. I would most certainly stay again 😃. Just be mindful of additional billing for facility malfunctions
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful and historic building. Our entire stay was wonderful and we will be coming back and will stay here!
Stayed 2 nights in Apr 2024

8/10 Good

Avery

Liked: Cleanliness, staff & service
The rooms have some charm to them. Feels old, and the staff is nice. But the water temp in the shower was constantly fluctuating, and didn't matter what time of day I showered.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jayson

Stayed 1 night in Apr 2024

8/10 Good

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights. The hotel is old but well kept, clean and the staff were good. Security was present at all times so we didn’t worry about safety. Our metro view room on the 36th floor was small and very expensive, but I guess they all are in Manhattan. It did have a great view though. The TikTok Diner was meh for food and service. McDonald’s across the street and lots of other restaurants close by. Easy walk to Times Square and the subway station right on the corner. We would stay there again.
Stayed 5 nights in Apr 2024