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Hotel Civic Express

3.5 star property
Comfortable hotel with 24-hour front desk and restaurant

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Photo gallery for Hotel Civic Express

Master Suite | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Bathroom sink
Master Suite | In-room safe, desk, iron/ironing board, free WiFi
Master Suite | In-room safe, desk, iron/ironing board, free WiFi
Reviews
8.4

Very good

Popular amenities

  • Parking includedParking includedParking included
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Privada 16 Norte No. 122, Colonia Obrera, Poza Rica, VER, 93260
  • Popular Location18 de Marzo Square1 min walk
  • Popular LocationHospital Regional Pemex9 min walk
  • Popular LocationPark of the Americas11 min walk
  • AirportPoza Rica, Veracruz (PAZ-El Tajin National)30 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Needs an elevator for the fourth floor, it’s a lot to carry your stuff up. Place was nice, staff friendly and helpful
May 4, 2019
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Master Suite

Master Suite | In-room safe, desk, iron/ironing board, free WiFi

Master Suite

Highlights

Separate sitting area
Air conditioning
Refrigerator
LED TV
Sofa bed - double
Ceiling fan
Private bathroom
Hair dryer
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 2 Twin Beds

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Hair dryer
Free bottled water
Cable channels
Iron/ironing board
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Hair dryer
Free bottled water
Cable channels
Iron/ironing board
  • Sleeps 3
  • 1 King Bed

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$64 total
includes taxes & fees
Jun 18 - Jun 19
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About the neighborhood

Poza Rica

Hotel Civic Express is located in Poza Rica. El Tajin and Iglesia de Nuestra Señora de la Asunción are local landmarks, and the area's natural beauty can be seen at Park of the Americas.
Visit our Poza Rica travel guideOpens in a new window

What's nearby

  • 18 de Marzo Square - 1 min walk
  • Hospital Regional Pemex - 9 min walk
  • Park of the Americas - 11 min walk
  • University Veracruzana Poza Rica - 14 min walk
  • Plaza Gran Patio Shopping Mall - 6 min drive

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 31 min drive

Restaurants

  • ‪Danny's Pizza - ‬3 min walk
  • ‪El Pollo Sinaloa - ‬5 min walk
  • ‪Café Real - ‬5 min walk
  • ‪Cafe Manolo - ‬6 min walk
  • ‪Las Enchiladas Laredo - ‬5 min walk

About this property

Hotel Civic Express

Property highlights
Hotel Civic Express provides amenities like a bar and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • 1 meeting room, a 24-hour front desk, and smoke-free premises
Room features
All guestrooms at Hotel Civic Express boast comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Cava

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Civic Express Poza Rica
Civic Express Poza Rica
Civic Express
Hotel Civic Express Hotel
Hotel Civic Express Poza Rica
Hotel Civic Express Hotel Poza Rica

Frequently asked questions

Is Hotel Civic Express pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Civic Express?

Self parking is free at this property.

What time is check-in at Hotel Civic Express?

Check-in begins at 3 PM.

What time is check-out at Hotel Civic Express?

Check-out is at 1 PM.

Where is Hotel Civic Express located?

Situated in Poza Rica, this hotel is within a 10-minute walk of 18 de Marzo Square and Hospital Regional Pemex. Park of the Americas and University Veracruzana Poza Rica are also within 15 minutes.

Reviews

8.4

Very Good

Rating 10 - Excellent. 13 out of 30 reviews" "
Rating 8 - Good. 11 out of 30 reviews" "
Rating 6 - Okay. 5 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service
Needs an elevator for the fourth floor, it’s a lot to carry your stuff up. Place was nice, staff friendly and helpful
Stayed 1 night in May 2019

8/10 Good

Claudia, San Cristobal de las Casas, MX

Liked: Cleanliness, staff & service
General overview
Nice LITTLE hotel with courtesy valet parking 2 blocks away. Our room was small but beautifully appointed in modern style. We had problems getting the air conditioner to work properly. Also, the emergency exit door was locked, only was to get out in case of fire, etc., would be on the narrow entrance stairs! We informed the staff of the danger and were told that they had to keep it locked "because if they didn't the wind would blow the door open"..... hope that that has been changed! Hotel is exactly in front of the civic center where it looks like they might have events (concerts, etc.) --could be noisy although it wasn't the night we were there/ Wed.
Stayed 1 night in Jul 2017

6/10 Okay

Alfredo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El lugar esta limpio y bien posicionado en una zona estrategica, lamentablemente no tiene personal suficiente y no fueron capaces de conseguirnos ni siquiera una botella con agua y al estar en un 3er piso, sin elevador se vuelve tedioso bajar e ir a una tienda.
Stayed 2 nights in Oct 2021

10/10 Excellent

José Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquila y agradable
Stayed 1 night in Sep 2021

8/10 Good

GABRIEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
estancia satisfactoria
El nico inconveniente fue que me toco la habitacion mas cercana a la recepcion y los ruidos de las huespedes al entrar osalir son molestos, my estancia fue satisfactoria, personal muy atento
Stayed 1 night in Jul 2021

8/10 Good

Germán

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo está excelente lo único que me falta es un elevador, de ahí en fuera no me hace falta nada
Stayed 1 night in Apr 2021

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

6/10 Okay

Juan Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
aceptable
Cuenta con lo necesario para descansar y/o trabajar.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service, amenities
El personal es muy amable, pero no me gusto la ubicación de Hotel, en la habitación que me toco se escuchaba el ruido de La recepción, la limpieza tampoco fue excelente.
Stayed 1 night in Dec 2019

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es bueno, habitación buena y limpia. Solo el internet falló.
Stayed 1 night in Jun 2019

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No exelente servicio bien
Exelente servico lo recomiendo
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Muy agradable instalaciones limpias y en muy buenas condiciones
Stayed 1 night in Mar 2019

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Su desayuno es muy muy muy pobre, por lo demás las instalaciones son muy sencillas pero limpias.
Stayed 2 nights in Mar 2019

8/10 Good

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Yu, Hidalgo

Liked: Cleanliness
Disliked: Staff & service
Decepcionados
El desayuno muy muy precario..mejor no ofrecerlo como gratuito. No tiene elevador y la suite (única) se encuentra ubicada en el 4o piso. Para personas de la tercera edad o con discapacidad no ea propio. Personal muy hosco
Stayed 1 night in Apr 2018

8/10 Good

Fam. Ortegamore, cd. de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómoda y placentera
El hotel esta de acuerdo a su precio y el servicio es bueno, además que esta en un lugar accesible, céntrico con buena presencia
Stayed 2 nights in Mar 2018

2/10 Terrible

Alberto

Disliked: Staff & service
Problemas en general
Pesimo servicio, no contaba con agua al llegar. Sin botella de agua en la habitación. Sabanas sucias. Problemas para facturar.
Stayed 1 night in Dec 2017

8/10 Good

CRUZ GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Staff & service
Agradable pero falta mas comodidad
Falta mas comodidad y limpieza en el baño tienen mal olor.
Stayed 1 night in Nov 2017

10/10 Excellent

flor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Desde que llegamos no’s recibieron muy bien ,buen servicio muy amables.
Stayed 1 night in Nov 2017