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Collection O Hotel Del Portal, Puebla

3.5 star property
Comfortable Colonial hotel, walk to Zócalo de Puebla

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Collection O Hotel Del Portal, Puebla

Bar (on property)
Bathroom sink
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Reviews
7.8

Good

Popular amenities

  • Parking includedParking includedParking included
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000
  • Popular LocationZócalo de Puebla1 min walk
  • Popular LocationPuebla Cathedral6 min walk
  • Popular LocationPuebla Convention Center8 min walk
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)40 min drive
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Room options

View all photos for Superior With View

In-room safe, desk, iron/ironing board, free WiFi

Superior With View

Highlights

Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
Laptop-compatible safe
Desk
  • 110 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior

In-room safe, desk, iron/ironing board, free WiFi

Superior

Highlights

Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
Laptop-compatible safe
Desk
  • 110 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Two Beds

Highlights

Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
Laptop-compatible safe
Desk
  • 110 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Three beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Three beds

Highlights

Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
Laptop-compatible safe
Desk
  • 110 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard With View

In-room safe, desk, iron/ironing board, free WiFi

Standard With View

Highlights

Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
Laptop-compatible safe
Desk
  • 110 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Two Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Two Single Beds

Highlights

Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
Laptop-compatible safe
Desk
  • 110 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple

In-room safe, desk, iron/ironing board, free WiFi

Standard Triple

Highlights

Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
Laptop-compatible safe
Desk
  • 110 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard

In-room safe, desk, iron/ironing board, free WiFi

Standard

Highlights

Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
Laptop-compatible safe
Desk
  • 110 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Two Beds With View

In-room safe, desk, iron/ironing board, free WiFi

Standard Two Beds With View

Highlights

Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
Laptop-compatible safe
Desk
  • 110 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Single Beds With View

In-room safe, desk, iron/ironing board, free WiFi

Standard Two Single Beds With View

Highlights

Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
Laptop-compatible safe
Desk
  • 110 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 1

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 3

View all photos for Quadruple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 3

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 1

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includes taxes & fees
Jun 24 - Jun 25
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About the neighborhood

Puebla

Collection O Hotel Del Portal, Puebla is located in Puebla Historic Center, a neighborhood in Puebla, and is in a shopping district. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks, and travelers looking to shop may want to visit Angelopolis Commercial Center and Val´Quirico. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed.
Visit our Puebla travel guideOpens in a new window

What's nearby

  • Zócalo de Puebla - 1 min walk
  • Puebla Cathedral - 6 min walk
  • Puebla Convention Center - 8 min walk
  • Centro Expositor - 7 min drive
  • Angelopolis Commercial Center - 9 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 40 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Mi Viejo Pueblito - ‬1 min walk
  • ‪Vittorio's - ‬1 min walk
  • ‪La Porfiriana - ‬1 min walk
  • ‪The Italian Coffee Company - ‬1 min walk

About this property

Collection O Hotel Del Portal, Puebla

Hotel located in Puebla Historic Center
Zócalo de Puebla and Puebla Cathedral are located near Collection O Hotel Del Portal, Puebla, which provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine family restaurant, LA NOGADA, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • 1 meeting room, luggage storage, and a vending machine
  • Tour/ticket assistance, a porter/bellhop, and a computer station
  • Guest reviews speak well of the location
Room features
All 90 rooms boast comforts such as laptop-compatible safes, as well as perks like free WiFi and room service.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LA NOGADA

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1700
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

There is limited hot water on site
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel del Portal
Hotel del Portal Puebla
Collection O Portal, Puebla
Collection O Hotel Del Portal
Collection O Hotel Del Portal Puebla
Collection O Hotel Del Portal, Puebla Hotel
Collection O Hotel Del Portal, Puebla Puebla
Collection O Hotel Del Portal, Puebla Hotel Puebla

Reviews

7.8

Good

Rating 10 - Excellent. 186 out of 546 reviews" "
Rating 8 - Good. 193 out of 546 reviews" "
Rating 6 - Okay. 92 out of 546 reviews" "
Rating 4 - Poor. 41 out of 546 reviews" "
Rating 2 - Terrible. 34 out of 546 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 2 nights in May 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 3 nights in May 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, would stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Isaias

Business traveler, Traveled with partner
The property location is simply awesome! Right on the heart of the city. I definitely, will take this hotel as my primary place to stay in my next trip.
Stayed 1 night in Jan 2024

8/10 Good

Olivia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
El hotel está en una buena ubicación y tiene una excelente vista al zócalo y la catedral.
Stayed 1 night in Jan 2024

2/10 Terrible

Maria.

Stayed 2 nights in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building! You have a lot of restaurants and attractions around you. This is my second time staying here and I love it.
Stayed 2 nights in Aug 2023

4/10 Poor

Nancy

Stayed 1 night in Aug 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and good service.
Stayed 2 nights in Jul 2023

10/10 Excellent

Linda

Traveled with family
Liked: Amenities
Live music and personal is very attentive
Stayed 1 night in Aug 2023

6/10 Okay

Fabio

Traveled with family
Very nice hotel. But there no much conditions like no air conditioner , no iron , no usb ports, no coffee maker, the hotel employees ask for tip for everything.
Stayed 2 nights in Jun 2023

8/10 Good

Melchor

Liked: Cleanliness, staff & service
No hubo lavandería en el hotel como promocionado
Stayed 4 nights in Jun 2023

10/10 Excellent

Elias

Stayed 7 nights in Jun 2023

8/10 Good

Jose Nerio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Centro Histórico. No hubo agua caliente para bañarme durante mi estancia....
Stayed 2 nights in May 2023

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend this hotel. Staff is really nice and helpful.
Stayed 1 night in May 2023

10/10 Excellent

Gerardo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Cecilia

Stayed 1 night in May 2023

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was extremely clean and the staff was very polite and outgoing.
Stayed 2 nights in May 2023

8/10 Good

Adrian

Stayed 1 night in Mar 2023

6/10 Okay

jose

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
They have problem with the hot water, I’m stay running water for 20 min and never come hot water early in the morning.
Stayed 6 nights in Mar 2023

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, close to shopping center.
Stayed 1 night in Mar 2023

6/10 Okay

Veronica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I guess if you book through Expedia you get assigned into the rooms in level M which you get no views and are smaller rooms but the beds are comfortable
Stayed 2 nights in Feb 2023

8/10 Good

Olga

Traveled with group
Liked: Cleanliness, staff & service, amenities
The problems with hot water was not really nice in cold days.
Stayed 1 night in Feb 2023