Hilton Garden Inn Queretaro

3.5 star property
Comfortable Querétaro hotel in Downtown Querétaro with free parking

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hilton Garden Inn Queretaro

Exterior
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Reception
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • BarBarBar
  • Parking includedParking includedParking included
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Prolongacion Ignacio Zaragoza 99 -1, Plaza Jardines, Querétaro, QUE, 76180
  • Popular LocationPlaza Galerias Shopping Center15 min walk
  • Popular LocationPlaza Santa Maria Bullring18 min walk
  • Popular LocationAutonomous University of Querétaro4 min drive
  • AirportQuerétaro, Querétaro (QRO-Querétaro Intl.)37 min drive

Most relevant reviews

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

Room options

Room, 2 Queen Beds

10/10 Exceptional

Highlights

Yard
Patio
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

One King Bed

8.6/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Designer toiletries
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Plasma TV
Premium bedding
Rainfall showerhead
Designer toiletries
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

King Bed Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Sofa bed - single
Blackout drapes/curtains
  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed

Two Queen Beds

8/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Designer toiletries
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8/10 Very Good

Highlights

Yard
Patio
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Designer toiletries
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Querétaro

Hilton Garden Inn Queretaro is located in Downtown Querétaro, a neighborhood in Querétaro, and is in a shopping district. Josefa Ortiz de Domínguez Auditorium and Querétaro Museum of Art are cultural highlights, and some of the area's attractions include Parque Bicentenario and Bicentennial Park. Looking to enjoy an event or a game while in town? See what's happening at Corregidora Stadium or Plaza Santa Maria Bullring. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Plaza Galerias Shopping Center - 15 min walk
  • Plaza Santa Maria Bullring - 18 min walk
  • Autonomous University of Querétaro - 4 min drive
  • Alameda Hidalgo Park - 5 min drive
  • Josefa Ortiz de Domínguez Auditorium - 5 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Cevicheria Aramar - ‬3 min walk
  • ‪Caramel Panadería - ‬3 min walk
  • ‪El Fogón del Pastor - ‬6 min walk
  • ‪Café Amadeus Jardines - ‬3 min walk
  • ‪Karnes en Su Jugo - ‬4 min walk

About this property

Hilton Garden Inn Queretaro

Hotel located in Downtown Querétaro
Take advantage of a grocery/convenience store, a terrace, and dry cleaning/laundry services at Hilton Garden Inn Queretaro. The on-site restaurant, 1917, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and a front-desk safe
  • An elevator, a 24-hour front desk, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 102 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • Plasma TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:30 AM on weekends; MXN 280 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • 1,917

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3,450 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • MP3 dock
  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Queretaro
Hilton Garden Inn Queretaro
Queretaro Hilton Garden Inn
Hilton Garden Inn Queretaro Hotel
Hilton Garn Inn Queretaro
Hilton Queretaro Queretaro
Hilton Garden Inn Queretaro Hotel
Hilton Garden Inn Queretaro Querétaro
Hilton Garden Inn Queretaro Hotel Querétaro

Frequently asked questions

Does Hilton Garden Inn Queretaro have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Garden Inn Queretaro?

As of Jun 16, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Queretaro on Jun 22, 2024 start from $64.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Queretaro pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Garden Inn Queretaro?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Queretaro?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Garden Inn Queretaro?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Queretaro located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Querétaro General Hospital and HILVANA Shoe & Fashion Outlet. Plaza Galerias Shopping Center and Plaza Santa Maria Bullring are also within 1 mi (2 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 388 out of 749 reviews" "
Rating 8 - Good. 236 out of 749 reviews" "
Rating 6 - Okay. 72 out of 749 reviews" "
Rating 4 - Poor. 23 out of 749 reviews" "
Rating 2 - Terrible. 30 out of 749 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Good
Stayed 1 night in Apr 2024

10/10 Excellent

SARA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice 👌
Stayed 1 night in Apr 2024

2/10 Terrible

Adriana

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
El desayuno pésimo dejo mucho que desear pedí mi factura y no quisieron hacer el trámite que si hice mi reservación por Internet que por internet la pida
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Marco Antonio

Liked: Staff & service
Disliked: Property conditions & facilities
Old carpet in the hotel. And the rooms poor tv very old. Noisy
Stayed 2 nights in Nov 2023

10/10 Excellent

Santos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

David j

Stayed 1 night in Oct 2023

10/10 Excellent

Jaeho

Stayed 4 nights in Sep 2023

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A good place to stay, I recommend
Modern building, room was clean, bed was comfortable, about a 5 minute drive to downtown. Not too many options for dining in area. Parking is free.
Stayed 1 night in Sep 2023

4/10 Poor

enrique

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I reserved a king bed, was very important because I have a baby, when arrive they said we do not have a king bed for you, I asked them to help me, it took 20 min to give a room with king bed, they had the room all the time! my kid was crying because was late, they even offer me a Moises for my 2 yr old kid!!? come on! in the morning they turned off the AC, before you check out.
Stayed 1 night in Jul 2023

4/10 Poor

Hector Javier

Stayed 1 night in Jul 2023

4/10 Poor

Gerardo

Traveled with family
Disliked: Staff & service, property conditions & facilities
The worst service in reception area. No bell boys, no information about the parking lot close.
Stayed 2 nights in May 2023

10/10 Excellent

María del Consuelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Wallace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and attentive staff. Comfy beds.
Stayed 2 nights in Oct 2022

8/10 Good

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was close proximity to dining places the hospital, shopping bakery you name it
Stayed 5 nights in Jun 2022

6/10 Okay

Fernando, San Diego

Traveled with family
Liked: Property conditions & facilities
Staff was just Ok. Property shares the parking with some stores.
Stayed 2 nights in May 2022

6/10 Okay

MARIA

Liked: Cleanliness, amenities
Las alfombras estan sucias y una lampara de la habitacion que me asignaro, estaba rota. Pareciera que empiezan a descuidar las instalaciones
Stayed 1 night in May 2022

2/10 Terrible

Sebastian

Stayed 1 night in Apr 2022

2/10 Terrible

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cobraron doble y a la fecha no me realizan el rembolso
Stayed 2 nights in Mar 2022

8/10 Good

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal muy agradable. Falta limpieza en las alfombras de las recamaras
Stayed 1 night in Jan 2022

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien todo, solo que ya le falta limpieza profunda a las alfombras de las habitaciones
Stayed 1 night in Feb 2022

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ya les hace falta una lavada profunda a las alfombras de las habitaciones
Stayed 1 night in Feb 2022

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2022

4/10 Poor

Tatiana

Traveled with family
Liked: Cleanliness
Disliked: Amenities
They have a very weird refund policy if you have to check out earlier and also cannot neither use nor cancel your reservation if you arrived later than the check-in date. So I would definitely stay away until they make it a humane one. Also, have to chase the cleaning sometimes. Otherwise, very decent.
Stayed 6 nights in Dec 2021

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel conveniente
Stayed 2 nights in Dec 2021