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Hotel Mamá Carlota

3.5 star property
Comfortable hotel, walk to Zenea Garden

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Mamá Carlota

Property entrance
Courtyard
Courtyard
Signature Double Room, 1 Queen Bed, Non Smoking | Blackout drapes, soundproofing, iron/ironing board
Restaurant
Reviews
8.8

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
24 Calle 15 de Mayo Centro, Querétaro, QUE, 76000
  • Popular LocationAlameda Hidalgo Park17 min walk
  • Popular LocationAqueduct of Santiago de Querétaro3 min drive
  • Popular LocationCorregidora Stadium6 min drive
  • AirportQuerétaro, Querétaro (QRO-Querétaro Intl.)38 min drive
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Quadruple Room, 2 Queen Beds, Non Smoking

Signature Quadruple Room, 2 Queen Beds, Non Smoking | Blackout drapes, soundproofing, iron/ironing board

Signature Quadruple Room, 2 Queen Beds, Non Smoking

10/10 Exceptional

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 1 Queen Bed, Non Smoking

Signature Double Room, 1 Queen Bed, Non Smoking | Blackout drapes, soundproofing, iron/ironing board

Signature Double Room, 1 Queen Bed, Non Smoking

10/10 Exceptional

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room, 1 King Bed, Non Smoking

Blackout drapes, soundproofing, iron/ironing board

Signature Double Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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$42 total
includes taxes & fees
Jun 17 - Jun 18
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About the neighborhood

Querétaro

Located in Querétaro, Hotel Mamá Carlota is in the historical district. San Francisco Temple and Aqueduct of Santiago de Querétaro are notable landmarks, and the area's natural beauty can be seen at Alameda Hidalgo Park and Zenea Garden. Looking to enjoy an event or a game? See what's going on at Plaza Santa Maria Bullring or Corregidora Stadium.
Visit our Querétaro travel guideOpens in a new window

What's nearby

  • Zenea Garden - 5 min walk
  • Alameda Hidalgo Park - 17 min walk
  • Aqueduct of Santiago de Querétaro - 3 min drive
  • Plaza Santa Maria Bullring - 5 min drive
  • Corregidora Stadium - 6 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Maximiliano - ‬3 min walk
  • ‪El Cachanilla Tacos & Beer - ‬4 min walk
  • ‪Churros Corregidora - ‬3 min walk
  • ‪Terraza la Grupa - ‬3 min walk
  • ‪Restaurante Maria Dolores - ‬4 min walk

About this property

Hotel Mamá Carlota

Hotel near Zenea Garden
Located close to San Francisco Temple and Santa Rosa de Viterbo Temple, Hotel Mamá Carlota provides free breakfast (local cuisine), a terrace, and a library. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
  • A front-desk safe, wedding services, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Mamá Carlota include amenities such as free WiFi, sound-insulated walls, and free bottled water.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch Smart TVs with premium channels
  • Balconies or patios, free infant beds, and ceiling fans

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 6:00 AM to 11:30 PM
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to noon

Things to do

  • Library

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch Smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

Outdoor space

  • Balcony/patio

More

  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mamá Carlota Santiago de Querétaro
Mamá Carlota Santiago de Querétaro
Hotel Mamá Carlota Queretaro
Mamá Carlota Queretaro
Hotel Hotel Mamá Carlota Queretaro
Queretaro Hotel Mamá Carlota Hotel
Hotel Hotel Mamá Carlota
Mamá Carlota
Hotel Mamá Carlota Hotel
Hotel Mamá Carlota Querétaro
Hotel Mamá Carlota Hotel Querétaro

Frequently asked questions

Is Hotel Mamá Carlota pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Mamá Carlota?

As of Jun 16, 2024, prices found for a 1-night stay for 2 adults at Hotel Mamá Carlota on Jun 17, 2024 start from $52.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Mamá Carlota?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Mamá Carlota?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Mamá Carlota?

Check-out is at 11:00 AM.

Where is Hotel Mamá Carlota located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Zenea Garden and San Francisco Temple. Alameda Hidalgo Park and Santa Rosa de Viterbo Temple are also within 1 mi (2 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 125 out of 206 reviews" "
Rating 8 - Good. 51 out of 206 reviews" "
Rating 6 - Okay. 15 out of 206 reviews" "
Rating 4 - Poor. 5 out of 206 reviews" "
Rating 2 - Terrible. 10 out of 206 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Incredible stay. Very secure and great location.
Stayed 3 nights in May 2024

2/10 Terrible

yolanda

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our night here!!
Stayed 1 night in May 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

6/10 Okay

Juana, Riverside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 8 nights in Feb 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay of 4 nights. Room modernist with up to date facilities. Property manager spoke English and helpful. Extra water available on demand. Breakfast included served in restaurant adjacent to hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ralph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Joe

Stayed 2 nights in Nov 2023

4/10 Poor

Eugen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a few blocks away, this was not told on Expedia web site. Booked with breakefes inclooded. Was told the next morning by stuff, there is no braekefest. Safe your monney
Stayed 1 night in Nov 2023

10/10 Excellent

John

Business traveler
Stayed 1 night in Nov 2023

10/10 Excellent

Larissa

Stayed 1 night in Nov 2023

8/10 Good

Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El Hotel muy lindo, lo que si deben de cambiar son las almohadas, son extremadamente viejas e incomodas.
Stayed 1 night in Oct 2023

10/10 Excellent

Ana Fernanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel muy bonito y cómodo, a mi me hubiera gustado que tuviera cafetera en la habitación pero fuera de eso todo muy y el personal super amable. El desayuno si queda un poquito lejos pero esta rico una caminata en la mañana.
Stayed 3 nights in Oct 2023

8/10 Good

Pablo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely, small hotel walkable to mist everything you want to see nearby. Rooms are simple but chic and great option for the price
Stayed 5 nights in Sep 2023

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Room comfort
Avoid most of the year.
this hotel has a good location and some charm but Queretaro gets very hot most of the year and the lack of air conditioning made the room unbearable. They have a roof fan but it made a horrible grinding noise all night long. Also, they say the parking is over 3 blocks away. Even with a working fan the room was very hot making sleep almost impossible.
Stayed 1 night in Sep 2023

10/10 Excellent

Li-Hsin

Stayed 2 nights in Aug 2023

8/10 Good

Ivette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos showed a more modern hotel, however, it was quite nice. The staff super nice and friendly
Stayed 1 night in Aug 2023

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent… but
I liked everything! Location, service, parking included, breakfast location. Only thing I did not like it, was the fan. Too noisy at night and was very hot the room. If they are able to change the fan, that would be very helpful for the guests.
Stayed 1 night in Jul 2023

6/10 Okay

Gicela

Liked: Cleanliness, staff & service
I like the location of this property and that it was a good price. However, the towels were a bit too old! Breakfast which was included was not in the property but rather a few minutes walk away and not great. Great to know that it is an eco hotel, however I didn’t like the fact that I couldn’t have a cold shower in the middle of the day when the heat was tremendous!
Stayed 2 nights in Jun 2023

10/10 Excellent

Maria I

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend..Great service!
Excellent in service, cleanliness, and especially the queen size beds. This is a great benefit, most hotels only provide double beds. I suffer from a bad back and the mattresses were nice and firm. Humberto, the daytime manager and Alfonso, the nightime manager were very helpful, arranging for our ride to airport etc. 10 minute walk to main plazas and churches of Centro Histórico. Outside doors are always locked, you feel very secure. The choice of breakfast is quite varied and filling. It includes American coffee and fresh squeezed orange. Only reason they did not receive excellent rating in condition was that water pressure was low in shower. We would also recommend a screen so the balcony doors could be fully opened and breeze would enhance the fan's breeze.
Stayed 2 nights in Apr 2023