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Mesón de la Merced Hotel Boutique, Patio & Spa

3.5 star property
Comfortable spa hotel, walk to Plaza de Armas

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July 2024

Photo gallery for Mesón de la Merced Hotel Boutique, Patio & Spa

Courtyard
Terrace/patio
Master Suite tres niveles, con tina | Down comforters, in-room safe, individually decorated
Terrace/patio
Master Suite tres niveles, con tina | Down comforters, in-room safe, individually decorated
Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • Pet friendlyPet friendlyPet friendly
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
16 de Septiembre n. 95 Oriente, Centro Histórico, Querétaro, QUE, 76000
  • Popular LocationPlaza de Armas6 min walk
  • Popular LocationAqueduct of Santiago de Querétaro15 min walk
  • Popular LocationAutonomous University of Querétaro6 min drive
  • AirportQuerétaro, Querétaro (QRO-Querétaro Intl.)37 min drive
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Room options

View all photos for Junior Suite King tres niveles con balcón

Junior Suite King tres niveles con balcón | Down comforters, in-room safe, individually decorated

Junior Suite King tres niveles con balcón

Highlights

Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Down duvet
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King tres niveles con balcón

Suite King tres niveles con balcón | Down comforters, in-room safe, individually decorated

Suite King tres niveles con balcón

8/10 Very Good

Highlights

Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Down duvet
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite tres niveles, con tina

Master Suite tres niveles, con tina | Down comforters, in-room safe, individually decorated

Master Suite tres niveles, con tina

Highlights

Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
LCD TV
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite tres niveles, 2 habitaciones

Master Suite tres niveles, 2 habitaciones | Down comforters, in-room safe, individually decorated

Master Suite tres niveles, 2 habitaciones

Highlights

Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout drapes/curtains
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room Standard

Down comforters, in-room safe, individually decorated

Double Room Standard

  • Sleeps 2

View all photos for Double Room Superior

Down comforters, in-room safe, individually decorated

Double Room Superior

  • Sleeps 4

View all photos for Double Suite Junior

Down comforters, in-room safe, individually decorated

Double Suite Junior

  • Sleeps 2

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About the neighborhood

Querétaro

Mesón de la Merced Hotel Boutique, Patio & Spa is located in Downtown Querétaro, a neighborhood in Querétaro, and is in the suburbs. Theater of the Republic and City Museum are cultural highlights, and some of the area's notable landmarks include Plaza de Armas and Franciscan Missions. Santa Rosa de Viterbo Temple and Autonomous University of Querétaro are two other places to visit that come recommended.
Visit our Querétaro travel guideOpens in a new window

What's nearby

  • Plaza de Armas - 6 min walk
  • Aqueduct of Santiago de Querétaro - 15 min walk
  • Josefa Ortiz de Domínguez Auditorium - 3 min drive
  • Autonomous University of Querétaro - 6 min drive
  • Querétaro Convention Center - 11 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪Cenaduria Blas - ‬4 min walk
  • ‪Don Amado - ‬4 min walk
  • ‪Gorditas "El Güero y Lupita - ‬4 min walk
  • ‪Cantina el Faro - ‬1 min walk
  • ‪Cinco M Café - ‬4 min walk

About this property

Mesón de la Merced Hotel Boutique, Patio & Spa

Hotel near Plaza de Armas
Located close to Theater of the Republic and City Museum, Mesón de la Merced Hotel Boutique, Patio & Spa provides a free daily manager's reception, a terrace, and an art gallery on site. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a 24-hour business center.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and express check-out
  • Express check-in, luggage storage, and wedding services
  • A front-desk safe, a reception hall, and 1 meeting room
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas.
Extra amenities include:
  • Rainfall showers and shampoo
  • 40-inch LCD TVs with digital channels
  • Wardrobes/closets, patios, and separate sitting areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per night)
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 9 to 12 per person
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 106; reservation required

Things to do

  • Art gallery
  • Full-service spa
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Hot stone massages
  • In-room massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1983
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

Outdoor space

  • Patio

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 28 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 to 12 per person
  • Airport shuttle fee: USD 26 per person
  • Nearby parking fee: USD 18 per night (443 ft away)
  • Pet fee: USD 28 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: USD 106

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Mesón de la Merced
Mesón de la Merced Hotel
Mesón de la Merced Hotel Queretaro
Mesón de la Merced Queretaro
Mesón Merced Hotel Queretaro
Mesón de la Merced Hotel Suites
Meson Merced Boutique, Patio &
Mesón de la Merced Hotel Boutique Patio Spa
Mesón de la Merced Hotel Boutique, Patio & Spa Hotel
Mesón de la Merced Hotel Boutique, Patio & Spa Querétaro
Mesón de la Merced Hotel Boutique, Patio & Spa Hotel Querétaro

Frequently asked questions

Is Mesón de la Merced Hotel Boutique, Patio & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 28 per pet, per night. Service animals are exempt from fees.

What time is check-in at Mesón de la Merced Hotel Boutique, Patio & Spa?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Mesón de la Merced Hotel Boutique, Patio & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mesón de la Merced Hotel Boutique, Patio & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 26 per person applies.

Where is Mesón de la Merced Hotel Boutique, Patio & Spa located?

Located in Downtown Querétaro, this spa hotel is within a 10-minute walk of Plaza de Armas and Theater of the Republic. City Museum and Franciscan Missions are also within 1 mi (2 km).

Reviews

8.0

Very Good

Rating 10 - Excellent. 67 out of 158 reviews" "
Rating 8 - Good. 45 out of 158 reviews" "
Rating 6 - Okay. 27 out of 158 reviews" "
Rating 4 - Poor. 14 out of 158 reviews" "
Rating 2 - Terrible. 5 out of 158 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Bernard

Traveled with group
Liked: Cleanliness, staff & service
Colonial house, 3 stories suite with the bedrooms. 2 bathrooms. If you like climbing stairs, this is the one for you. Something different !
Stayed 4 nights in May 2024

10/10 Excellent

Elvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, great location and staff was great!
Stayed 2 nights in Sep 2023

10/10 Excellent

Angel D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location near downtown good service expectations were met I really recommend this Hotel
Stayed 2 nights in May 2019

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Little hotel close to historical area
Room was extremely small but clean. Little pricey for the size of room with twin beds but it was walking distance to historical area and that was important. Unfortunately the entire hotel did have a dark ambience throughout needed new LED lights. Currently remodel is been done 4-2019 so perhaps it’s coming.
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Muy bonito hotel pero es cuarto de 3 pisos. Y dormitorio queda 3r piso de cuarto. no recomiendo a las personas que cuesta caminar asi como los ancianos. Y toalla huele feo, estaba sucia. Internet casi no entra al cuarto. Para preguntar a la recepción no tiene tenefono en cuarto, hay que bajar hasta 1r piso para hacer cualquier pregunta ya que nos brinda numero de Whats App para preguntas, pero como no funciona Internet, no pude comunicarme.
Stayed 1 night in Apr 2019

8/10 Good

Aurélien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Great hotel, very traditional, feels authentic. Horrible experience in the restaurant: slow waiter and service, having to remind her multiple times what we ordered, promising a free glass of juice that I end up paying anyway ... Very bad experience. The place looks really nice though.
Stayed 1 night in Apr 2019

10/10 Excellent

Orlando

Located in a quiet street near the busy areas. Because of their layout, the rooms are very quiet and private. They are undergoing some construction so we found the room a little dusty. Be aware that once you enter your suite, you’d need to climb 2 flights of stairs to the 3rd floor.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

For this price range this was a very nice looking building. The hotel is away from the street in a nice courtyard so it’s quiet. The room was huge with three levels. The continental breakfast was crispy toast bread and jam with a fruit salad, plus coffee.The location was also excellent just a few blocks in to the center of town. The only negative for this hotel was that the hot water was barely lukewarm and we were there during a cold spell.
Stayed 3 nights in Nov 2018

8/10 Good

Roman, rosarito

Liked: Property conditions & facilities, room comfort
Best bakery in queretaro beside de hotel!!!!
Great location the rooms floor really sticky and dirty but a very nice room just dirty beside de hotel there is a bakery out of this world you have to try it even if you are not in the hotel!!!
Stayed 2 nights in Nov 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff were very professional and helpful. Room was very well maintained.
Stayed 3 nights in Sep 2018

10/10 Excellent

Claudia

Amazing! We definitely felt the Querétaro experience and the staff was great.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
dusty, it has a lot of dust. the property was fixing and they had a really mess
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great colonial hotel. Nice and spacious suite. Ideal for a family vacation. It was being renovated at the time, and still, things worked well. Breakfast was pretty weak. Once they finish, this is likely to be an outstanding place.
Stayed 1 night in Jun 2018

8/10 Good

George

Liked: Staff & service, room comfort
Small Quiet Family Hotel.
Chose Meson del la Merced on the recommendation of a family friend. Great location in walking distance of most things in the Centro Historico area of Queretaro, and the staff was able to arrange tours for our party and other guests. Stayed three nights. Very pleasant place, with good service, and good breakfasts. Needs some maintenance and upkeep, and the Junior Suites required carrying the luggage up two flights of stairs to the bedroom, but overall, I would recommend it as a good value hotel in a quiet neighborhood.
Stayed 3 nights in Feb 2018

2/10 Terrible

Ruben, las vegas Nv

Disliked: Cleanliness, property conditions & facilities, room comfort
Demolish the whole building
Employees are friendly but the building is falling apart the bits are very uncomfortable there is a lot of cockroach the doors can be open by a push with a finger it is a very scary hotel
Stayed 1 night in Dec 2017

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unfortunately I wasn't able to traveled due to a family emergency, how can I go over the charges on my visa card? please respond back
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Vernon, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy Your Stay at Meson de la Merced
The hotel staff and owner went the extra mile to make us feel welcome. The room was clean, comfortable and had character. We celebrated our 40 year wedding anniversary in Queretaro. The hotel owner made restaurant reservations for us and even arranged for a driver to and from the restaurant. At the end of our week long stay I was a little sad to leave. I will definitely stay at Meson de la Merced in the future.

10/10 Excellent

Lic Roberto, colorado springs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the real mexico
Very charming and quiet close to center of town. Loved the mexican ambiance

6/10 Okay

Juan, Mexico

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not recommended at all.
Perfect location. Very old facilities. Nice look though. The room has three floors, two of them unnecessary and useless, but they charge for that. Too high the price for what you get,

4/10 Poor

Jon, Mexico

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Priced High For What You Get
Excellent location. Looks good externally. However hotel furnishings are showing their age. Only 1 of 4 staff we interacted with had minimal familiarity with English. They did not seem to know the local area, location of restaurants, or etc. No maps were available of the old town area. Breakfast consisted of 1 slice of white toast, 4 slices of banana, and some papaya. I am a tea drinker and the hotel had no black tea. We expected more based on the price we paid. If you stay here get the cheapest available room. Our deluxe room was certainly not worth the higher price we paid for it. I give the hotel an overall rating of two based on its good TV.

10/10 Excellent

jim, Pachuca, Hgo.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for weekend family getaway
A hotel with a difference! - a converted 'neighborhood' building around a large patio area dating back to the 17th century where it was first used as lodgings for monks from a nearby temple/convent and then later as a 'vecindad' - a community dwelling area, housing number of local families My room was a three floor unit conversion from one of the original homes, modernized but quainit and retaining the old world charm of the neighborhood. Just 5 minutes walking distance from the historic center of Queretaro the location is ideal for visiting this interesting part of the old town and despite lots of life in the center squares and streets the hotel location is completely quiet at nights and very safe. Like most of these types of hotel there are a few details which could be improved. My shower head was caked with lime scale and needed cleaning - no big deal. The included continental breakfast - a plate of fruit, toast and coffee could be improved for children with the addition of cereals, but otherwise no major problems. The staff were courteous and friendly. Since my room could accommodate 4 individuals I'll certainly be thinking to use the hotel again for a 'tourist' weekend visit with my family. Overall a very satisfying stay.

8/10 Good

A Zocalo fan

Liked: Cleanliness, staff & service, room comfort
Location
Great location. It's easy to walk to the plazas in the centro. The central court is beautifull. Rooms are clean and spacious with a small fridge.

6/10 Okay

joe, Palatine, IL

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Clean and rustic
Clean and rustic with convenient location to central historic district. Good value. Could be better on small details like small items in need of repair would give it a great quality look. A coffee maker in room would be great. Night staff was very helpful.