Resort Tower Room, 2 Queen Beds, Non Smoking, Mountain View | Premium bedding, pillowtop beds, in-room safe, blackout drapes
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Reviews of Nugget Casino Resort

4 out of 5
Nugget Casino Resort
1100 Nugget Ave, Sparks, NV

Reviews

7.8

Good

Rating 10 - Excellent. 1786 out of 4247 reviews" "
Rating 8 - Good. 1045 out of 4247 reviews" "
Rating 6 - Okay. 614 out of 4247 reviews" "
Rating 4 - Poor. 394 out of 4247 reviews" "
Rating 2 - Terrible. 408 out of 4247 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Darren

Disliked: Cleanliness, property conditions & facilities
Cleanliness was terrible
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 20, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Be1bob

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel was decent for the price. Food around the area was not as good as hoped for. Had to drive out of downtown for decent food, but that was ok.
Stayed 3 nights in May 2024
Response from Phillip Stuchlik on May 20, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Phillip Stuchlik on May 20, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jazmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay in.
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 20, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Amanda, Chapel Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay with family of all ages.
Stayed 4 nights in May 2024
Response from Phillip Stuchlik on May 20, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Wanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice king room and bathroom
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 20, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Buford

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2024
Response from Phillip Stuchlik on May 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

dalana

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
easy to get around
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 19, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 20, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool and hot tub
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 19, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Sarah, Carson City

My room had wallpaper peeling from the walls, a pregnancy test left in bathroom and trash on mini fridge, windows had black tape peeling and hanging off them and only scalding melt your flesh off water and no cold water working at all. Had to move rooms at 2 am which was a total pain since the new room was in a different tower and there was no bellhop service at that time so I had to fetch a luggage cart myself which I had to give my ID for and then after moving my things without any help bring back the luggage cart to get my ID back. The new room was clean and nicer than the first however it sounded like howling wind and the phone had all the buttons missing.
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 19, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Vivian

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room smelled like wet dog, kids with DIAPERS in the pool. There needs to be supervision in pool area.
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shaun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. I slept so good that i was ready to gamble again the next day. Loved your restaraunt, it had good service, clean and affordable.
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Stayed 5 nights in May 2024
Response from Phillip Stuchlik on May 18, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Erick

Disliked: Property conditions & facilities
Pros: Plenty of free parking. Nice gym. Great water pressure in showers. Cons: 46 dollar resort fee is more expensive than Las Vegas. Pool water was extremely dirty. Right next to major highway and windows were ineffective, so very noisy.
Stayed 1 night in May 2024
Response from Stacy on May 17, 2024
Thank you Erick for the feedback. We are pleased to hear that you enjoyed the free parking, gym and water pressure in your room. We do appreciate your comments about the resort fee and that the pool water was unacceptable. We will have this looked into immediately.

8/10 Good

Teri, Las Vegas

Business traveler
Liked: Cleanliness, property conditions & facilities
This property is convenient to my work, large comfortable rooms with. Big bathroom, bathtubs and a Keurig and refrigerator. All amenities I appreciate. The down side is limited finding options at the hotel. I book resort tower so I am in the non smoking non casino side with easy entrance to the hotel tower. It's an older hotel but not trashed or run down. If you like brand new and modern this is not for you. Clean, comfy, spacious.
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had several maintenance issues which had to be addressed during my stay. I was there for 3 days and not once was any maid service done
Stayed 3 nights in May 2024
Response from Phillip Stuchlik on May 16, 2024
Thanks for staying with us. We appreciate your feedback and will be addressing your concerns!

8/10 Good

Siddharth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Response from Phillip Stuchlik on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Inez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

dj

Liked: Cleanliness, staff & service, property conditions & facilities
Smells old other than that …. I love it what can I say
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Awesome gift shop. Pool area was private calming to much chlorine but with all that's in 2024 it's understandable
Stayed 3 nights in May 2024
Response from Phillip Stuchlik on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kristine

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time here at the resort My GIrlFriend and I both loved it. The room was perfect with an amazing view id recommend this place and am definetly coming back here on my next vacation!!!
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 14, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Alexandru

Liked: Staff & service
Disliked: Cleanliness
Bed was no clean
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

albert, las vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved everything about this place except lack of microwave to warm up your leftovers. I requested one & they said they didn’t have any & didn’t offer that. I asked if they had one in the lobby for use & they did not. It was very inconvenience considering other hotels have microwaves.
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rogelio

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Hailey

Disliked: Cleanliness, amenities, property conditions & facilities
The property is run down. I went to my room to find a homeless man running through my floor with security chasing him. The parking was bad and far. Dinning was limited and overall the property is poorly kept.
Stayed 4 nights in May 2024
Response from Phillip Stuchlik on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Gerald

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience, excellent staff and clean rooms....
Stayed 3 nights in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Losa

Liked: Cleanliness, staff & service, property conditions & facilities
Offered a variety of entertainment for the family. It’s a really nice resort and the rooms are clean and updated.
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rebecca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle
Stayed 1 night in Apr 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping poor, requested 7am, again at 4pm, at least clean towels and empty trash, no respose went to front desk at 5:30, and asked for clean towels, still no response at6:50. We canceled dinner reservations. We spent day at soccer turnament and Virginia city. Really needed shower. Also utilized pool prior evening.
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Desmon

Liked: Staff & service
Great
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

SC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Apr 2024
Response from Stacy on May 11, 2024
Thank you for staying at the Nugget Casino Resort. We hope to welcome you back in the future.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Caroline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Nugget Hotel in Sparks! The staff provided impeccable service, spacious and clean rooms, and fantastic amenities. They were also incredibly friendly and accommodating, making us feel right at home.
Stayed 1 night in May 2024
Response from Stacy on May 11, 2024
Thank you Caroline for staying and for the feedback. We appreciate the positive comments and hope to welcome you back in the future.

8/10 Good

Herbert

Traveled with family
Hot and cold faucets only ran hot water. Same for bathtub. Changed to a different room. Toilet tank ran continuously after first flush. Maintenance came quickly and repaired inner part of toilet tank. Rest of room was fine!
Stayed 1 night in May 2024
Response from Stacy on May 10, 2024
Thank you Herbert for the feedback about your stay. I am very sorry to hear that there was a hot water challenge while you were here. Very happy to hear that the toilet repair was quick and had a positive outcome. We hope to welcome you back in the future.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice stay!!!
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 9, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 10, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Octavio, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good at the resort but wish more business were open around this area.
Stayed 3 nights in May 2024
Response from Stacy on May 8, 2024
Thank you Octavio for your feedback. It appears you had a pleasant stay. We certainly hope that should your travels bring you back to the area that you will stay with us again.

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't have to walk through the casino. Given a room upgrade. The room was lovely.
Stayed 1 night in May 2024
Response from Stacy on May 9, 2024
Thank you Donna for staying with us and for the feedback. We are pleased to hear that you were satisfied with your room. Looking forward to welcoming you back in the future.

8/10 Good

Ted

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except, the pillows are no good. Very uncomfortable!!!
Stayed 2 nights in May 2024
Response from Stacy on May 8, 2024
Thank you Ted for the feedback about your stay. We appreciate your comments and have passed this along to our Housekeeping department. We look forward to welcoming you back in the future.

2/10 Terrible

Taha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Stacy on May 8, 2024
We are sorry to hear that you were not satisfied with your stay. We welcome feedback should you choose to share with us. It is our ongoing goal for each of our guests to have a memorable stay and we apologize that you did not.

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty loud noisy and unsafe
Stayed 2 nights in May 2024
Response from Stacy on May 8, 2024
Thank you Monica for the feedback about your stay. It is our ongoing goal for each of our guests to have a memorable stay and we are sorry to hear that we did not meet that expectation. The comments about your stay have been passed along to the appropriate departments.

10/10 Excellent

Javier

Liked: Cleanliness, property conditions & facilities
Expensive drinks at the bars lower your prices
Stayed 3 nights in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Cathie

Liked: Staff & service
Disliked: Cleanliness
Old toilets, dirty, friendly helpful staff and bell boys good restaurants
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 6, 2024
Thanks for staying with us. We appreciate your feedback!