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Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel

2.5 star property
Hotel connected to a shopping center in San Antonio with free breakfast

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel

Exterior
Property amenity
In-room safe, desk, blackout drapes, soundproofing
Free daily buffet breakfast
Bathroom shower
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast included
  • Hot TubHot TubHot Tub
  • Parking includedParking includedParking included
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
2861 Cinema Ridge, San Antonio, TX, 78238
  • Popular LocationIngram Park Mall12 min walk
  • Popular LocationSan Antonio Aquarium5 min drive
  • Popular LocationSan Antonio SeaWorld12 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)15 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

It was convenient location and close to restaurants. But the rooms are a bit old and didn't look too clean it was ok fo...
Miguel
May 31, 2024
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Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

7.6/10 Good

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

8.5/10 Very Good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.7/10 Excellent

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

7.8/10 Good

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

San Antonio

Located in San Antonio, Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel is connected to a shopping center. San Antonio Majestic Theater and Alamo are cultural highlights, and travelers looking to shop may want to visit North Star Mall and Pearl District. Ingram Park Mall and Joint Base San Antonio are two other places to visit that come recommended.
Visit our San Antonio travel guideOpens in a new window

What's nearby

  • Ingram Park Mall - 12 min walk
  • San Antonio Aquarium - 5 min drive
  • St. Mary's University - 7 min drive
  • San Antonio SeaWorld - 12 min drive
  • Lackland Air Force Base - 16 min drive

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • Chick-Fil-A - 14 min walk
  • Texas Roadhouse - 3 min walk
  • Food Court Ingram Mall - 14 min walk
  • Whataburger - 12 min walk
  • Olive Garden - 17 min walk

About this property

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel

Hotel near Ingram Park Mall
Consider a stay at Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel and take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a gym.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Extended parking, express check-out, and express check-in
  • Luggage storage, tour/ticket assistance, and a vending machine
Room features
All 84 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Microwaves, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 450 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 99.00 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express San Antonio-West-SeaWorld
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express San Antonio-West-SeaWorld Area
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area

Frequently asked questions

Does Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel on Jun 2, 2024 start from $99.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for USD 99.00 (subject to availability).

Where is Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel located?

Situated in the entertainment district, this hotel is 0.6 mi (1 km) from Ingram Park Mall and 6.9 mi (11 km) from Joint Base San Antonio.

Reviews

8.0

Very Good

Rating 10 - Excellent. 408 out of 1003 reviews" "
Rating 8 - Good. 295 out of 1003 reviews" "
Rating 6 - Okay. 160 out of 1003 reviews" "
Rating 4 - Poor. 88 out of 1003 reviews" "
Rating 2 - Terrible. 52 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Miguel, spring

Traveled with family and small children
Liked: Staff & service, amenities
It was convenient location and close to restaurants. But the rooms are a bit old and didn't look too clean it was ok for one night.
Stayed 1 night in May 2024

6/10 Okay

rubiya

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel area is good, and the staff is friendly, but they ask many questions if you request extra towels. Every morning, we experienced the fire alarm going off.
Stayed 2 nights in May 2024

8/10 Good

Tho M

Stayed 2 nights in May 2024

10/10 Excellent

Xante, Kyle

Business traveler
Liked: Amenities
Overall the stay was good and breakfast although not a great selection was included which is nice. The TV remote did not work, I even changed the battery provided by the front desk and it still did not work. No new remote was provided even though I informed the front desk within minutes of me checking in. I notified the manager the morning of check out to the manager about the situation, in the two days I stayed for a work related I did not use the TV bc I was not able to control it and had to physically get up and manually change it every time. I did appreciate the manager asking how my stay was and I was able to leave feedback and he seemed generally interested to know.
Stayed 2 nights in Apr 2024

8/10 Good

Gail

Liked: Staff & service
The pool door was undergoing repairs.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. 15 minutes from Sea World. Good breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Maricsa

Stayed 1 night in Apr 2024

10/10 Excellent

Jose, Katy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all well. Thank you
Stayed 1 night in Mar 2024

8/10 Good

Cara Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Breakfast was yummy and good location for where we needed to go.
Stayed 4 nights in Dec 2023

10/10 Excellent

Marie

Traveled with family and small children
Liked: Property conditions & facilities
Amazing help
Stayed 1 night in Mar 2024

10/10 Excellent

Jemily

Liked: Staff & service, amenities, property conditions & facilities
Excelent service
Stayed 2 nights in Mar 2024

10/10 Excellent

stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, love the hot tub. Just needs to be a little warmer on the temp and upgraded atmosphere other than that, love the location and hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, affordable. Did have hot tub and pool, which was great after 10 hour trip to san antonio driving
Stayed 3 nights in Jan 2024

6/10 Okay

Laura

Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Stayed 2 nights in Oct 2023

10/10 Excellent

Brittany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay for my family of 5
Stayed 3 nights in Nov 2023

6/10 Okay

Kamaaulani

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
Definitely more of a Motel 6 or Days Inn property. Definitely not what I expected for $150 a night. Very worn down. Showers/paint peeling, old and worn. Room had smoke odor to it. For someone with sensitive smell,could be bothersome. If air is off smells like a wet room. Smells like bleach when you walk in but I don’t mind that smell. Laundry is right behind front desk hence the smell. Breakfast was good,area was clean. Area was good for on and off access. Movie theater right behind hotel. Steakhouses right next door and a cool mall around the overpass. Other reviews mentioned being dark in parking lot. I didn’t find that. Didn’t seem as sketchy as reviews although some company trucks with tools parked right in front of the entrance so maybe there is truth to those mentions. I would have chosen to stay at the Marriott directly in front of this property if I had to stay in the area again. Almost same price and I can’t imagine the property being more worn than this one. Beds and sheets were clean so that was a plus. Front desk clerks were friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Yvonne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 3 day stay. Great breakfast. Only negative was just 1 elevator for a 4 story hotel.Long wait times to get to and from room.
Stayed 3 nights in Oct 2023

8/10 Good

Tracy

Traveled with partner
We had a pleasant stay
Stayed 1 night in Sep 2023

10/10 Excellent

DAMIENNE

Stayed 1 night in Sep 2023

8/10 Good

David

Stayed 1 night in Sep 2023

10/10 Excellent

Arlene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent management and staff

10/10 Excellent

Rebekah

Stayed 1 night in Aug 2023

General hotel information

Reasons to Book
Comfortable Beds & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5