Thank you so much for your feedback, we hope to see you again

Thank you for your feedback, we hope to see you again

thank you for your feedback, we hope to see you again soon

thank you so much for staying with us, we hope to see you again

Hello: we are very sorry that you did feel safe during your stay, as you know the hotel is located in a rough Neiborhood, but we are working hard to make sure our guests are safe once they check in.

Thank you for letting us know about this issue. I sincerely apologize for the inconvenience or discomfort you experienced. I want to assure you that we take reports of bed bugs very seriously. Upon receiving your complaint, we promptly took action by relocating you to a different room and arranging for an inspection by a professional pest control expert.the inspector came and did an inspection and there was no evidence of bed bugs nothing was found in the inspected room.we deeply value your feedback, and we apologize for any inconvenience caused

Thank you for your feedback and for giving us the opportunity to serve you, we hope to see you again

I am very sorry to hear that, it is very important for us that our guest get a relax night on quiet hours. I hope you report this issue to the front desk. I hope you had a nice day.

Thank you so much for letting us know about this issues we will work on this as soon as possible. we hope to see you again soon

Thank you for your preference we hope you stay with us again.

Thank you for feedback, we hope to see you again

Thank you for you review and kind comments we hope to see you again soon

Thank you for your feedback we appreciate it

Thank you for taking the time to review our hotel we hope to see you again soon

Thank you for your feedback, as you mentioned the hotel is in a rough area and it is our priority to make sure our guest are safe and comfortable and that's why we lock the door , the 100 incidental deposit or fee, that we required at checkin is for all our guest and it is an authorization (a temporary hold) on your card , we do not charge anything, at check out we release the amount to your bank and most of the times it takes to the bank to release it 3 to 5 business days. I am very sorry that our staff did not explain this procedure correctly.

Thank you for choosing to stay with us, We understand your concern regarding the deposit fee, and we apologize for any lack of clarity on this matter. While third-party booking platforms like Expedia strive to provide accurate information, they may not always be able to specify individual hotel policies due to the vast number of properties they work with. We will address these issues with our team to ensure a more comfortable and hospitable stay for our guests.

Thank you for sharing your recent experience with us. We're pleased to hear that you found our hotel clean overall, We apologize for any inconvenience caused by the odor in your room and the less than satisfactory check-in experience. Rest assured, we take your feedback seriously and will address these issues promptly to ensure they are not repeated.

Thank you for choosing to stay with us during your recent visit, your feedback is invaluable to us as we continuously strive to improve our services.

Thank you so much for your recent stay with us and for taking the time to leave such a positive review. We're thrilled to hear that you found our updates to your liking and that you appreciated the cleanliness of our facilities.

We appreciate your recommendation. If you ever find yourself in the area again, we'd be delighted to welcome you back. Thank you for choosing our hotel!

Thank you for you review we appreciated your business

Thank you for choosing to stay with us during your visit. We noticed that you left us a 5 out of 5 score, and we sincerely appreciate your positive rating.