"All staff including valet, check-in and restaurant/bakery/bar staff were polite and professional. Rooms definitely need upgrades, there were no smart plugs or adapters. It was definitely dated especially in shower and entrance doors. I would give it a 7/10 mostly for valet and wait staff but based on rooms--it would be 6/10. "
A verified traveler stayed at Lord Baltimore Hotel
"The valet staff were remarkable from the moment we pulled up. They set the tone for our stay and they were consistently pleasant during our entire stay. "
A verified traveler stayed at The Royal Sonesta Harbor Court Baltimore