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Be Tulum Beach & Spa Resort

4.5 star property
Beachfront, with full-service spa

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Be Tulum Beach & Spa Resort

Exterior
Suite (Aire) | Terrace/patio
Suite (Ocean) | Private pool
Suite (Jungle) | Bathroom | Shower, free toiletries, hair dryer, bathrobes
Daily continental breakfast (USD 40 per person)
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
The price is $383
includes taxes & fees
$319 per night
Sep 24 - Sep 25
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks

Room options

View all photos for Suite (Ocean)

Suite (Ocean) | Private pool

Suite (Ocean)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront | In-room safe, individually furnished, blackout drapes

Suite, Oceanfront

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 711.7 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite (Jungle)

Premier Suite (Jungle) | In-room safe, individually furnished, blackout drapes

Premier Suite (Jungle)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 1183.9 sq ft
  • Sleeps 2
  • 1 King Bed

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Nomade Tulum
Pool
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Parking included
Free WiFi
8.8 out of 10, Excellent, (547)
The price is $209
includes taxes & fees
$173 per night
Sep 28 - Sep 29
Nomade Tulum

About the neighborhood

Map
Carretera Tulum-Boca Paila Km.10, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 2 min drive
  • Tulum National Park - 7 min drive
  • Tulum Mayan Ruins - 17 min drive
  • Playa Paraiso - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 113 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬19 min walk
  • ‪Hartwood - ‬19 min walk
  • ‪Arca - ‬18 min walk
  • ‪Tulumunchies - ‬13 min walk
  • ‪Nü - ‬6 min walk

About this property

Be Tulum Beach & Spa Resort

Luxury hotel near Tulum Beach
You can look forward to an airport shuttle, a poolside bar, and a terrace at Be Tulum Beach & Spa Resort. This hotel is a great place to bask in the sun with a white sand beach and sun loungers. Indulge in a deep-tissue massage, aromatherapy, and Ayurvedic treatments at Yaan Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff
  • A banquet hall, wedding services, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 64 individually furnished rooms offer thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies or patios, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 40 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • 4 Fuegos- Beach Grill
  • Maresias
  • Ocumare

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 40 per person
  • Airport shuttle fee: USD 600 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Be Tulum Beach
Be Tulum Beach Resort
Tulum Beach Resort
Be Tulum Beach Spa Resort
Be Tulum Beach & Spa Tulum
Be Tulum Beach & Spa Resort Hotel
Be Tulum Beach & Spa Resort Tulum
Be Tulum Beach & Spa Resort Hotel Tulum

Frequently asked questions

Does Be Tulum Beach & Spa Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Be Tulum Beach & Spa Resort?

As of Sep 20, 2024, prices found for a 1-night stay for 2 adults at Be Tulum Beach & Spa Resort on Sep 24, 2024 start from $290.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Be Tulum Beach & Spa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Be Tulum Beach & Spa Resort?

Self parking is free at this property.

What time is check-in at Be Tulum Beach & Spa Resort?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Be Tulum Beach & Spa Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Be Tulum Beach & Spa Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 600 per vehicle applies.

Where is Be Tulum Beach & Spa Resort located?

Nestled on the beach, this Zona Hotelera hotel is within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. Playa Akun and Ven a la Luz Sculpture are also within 3 mi (5 km).

Be Tulum Beach & Spa Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 282 out of 384 reviews" "
Rating 8 - Good. 55 out of 384 reviews" "
Rating 6 - Okay. 22 out of 384 reviews" "
Rating 4 - Poor. 9 out of 384 reviews" "
Rating 2 - Terrible. 16 out of 384 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sevan

Stayed 3 nights in Aug 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing trip. We will definitely return soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Moi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing, the staff was very friendly, the concierge was very helpful and always reaching out to ensure our stay was perfect. The property was beautiful and very quiet and relaxing. It is a very unique and one of a kind type of resort, very tropical/jungle vibe but also very relaxing. The restaurant had great food and drinks, the ocean views were amazing and we had such a great vacation here. We will be back!
Stayed 3 nights in Aug 2024

4/10 Poor

Joaquin

Traveled with partner
Disliked: Staff & service, amenities
Overrated overpriced. No service culture whatsoever. This hotel operates as if they are doing you a favor for allowing you to stay there. Don’t recommend wouldn’t come back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nyshifah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Mario

Traveled with group
Liked: Staff & service
Aunque el hotel es visualmente impresionante y en buenas condiciones, mi experiencia no justificó el precio pagado. Al llegar, pagué por un upgrade de habitación, pero me cobraron dos veces, y aún no he recibido el reembolso. La habitación tenía una piscina, pero una puerta que daba acceso a la piscina no se podía abrir porque la madera de la puerta estaba hinchada. Además, encontré lagartijas muertas afuera, lo que indica una limpieza deficiente. Aunque la habitación estaba limpia en general, estos problemas de mantenimiento y limpieza no son aceptables para un hotel de esta categoría. El servicio del personal si fue excelente. Todos muy amables y atentos. Un aspecto crítico fue la falta de generadores de energía. El sábado, hubo un apagón en Tulum que duró desde la mañana hasta la tarde, afectando el aire acondicionado, el internet y el suministro de agua del hotel. Aunque el hotel afirmó que el apagón afectaba a toda la zona, descubrí que otros hoteles vecinos tenían generadores y operaban con normalidad. Tuve que pasar el día en un hotel vecino porque yo me quedé sin aire acondicionado, sin internet, sin poderme bañar, ni lavar los dientes o las manos o usar el inodoro. En resumen, el Hotel Be Tulum es hermoso, pero mi experiencia estuvo marcada por problemas que no justifican el precio. Los huéspedes deberían verificar la disponibilidad de generadores antes de reservar. Lamentablemente, mi estadía se arruinó por estos inconvenientes.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

rahul

Liked: Cleanliness, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer Flores

Stayed 4 nights in Jul 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Come back yearly and it’s always a great experience. Concierge is the best, all the staff is great
Stayed 5 nights in Jun 2024

2/10 Terrible

Kenneth

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No recognition of status. Advertised Expedia discount not honored. Room without proper running water for showers. No hot water for most of trip. Non-chalant staff. Unique property but service and infrastructure issues overshadowed everything.
Stayed 2 nights in Jul 2024

10/10 Excellent

didiana, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful property, delicious food, and amazing staff!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice beach access, staff friendly and helpful, always make sure we had everything we needed.
Stayed 4 nights in Jul 2024

2/10 Terrible

Julian

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful. We paid for a luxury and exclusive experience. When we arrived, the staff received us very disrespectfully. Then, the room we paid for was not available and they gave a room that was under the price we paid for. Then, because of a natural disaster, the told us we had to leave with no compensation. The way they handled the logistics and care of their guests was unacceptable. They disrespected us and did not look out for our safety.
Stayed 4 nights in Jul 2024

4/10 Poor

Yezidel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Services weren’t the best, I would not be returning to BeTulum
Stayed 4 nights in Jul 2024

6/10 Okay

Olta

Stayed 3 nights in Jun 2024

10/10 Excellent

Hande

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BE Tulum was on my list for a long time. It was all I have expected. Only things that were missing: Iron - Iron board No kettle or coffee machine. This was a big missing part. Also slippers can be given as floor is all natural. I think this could have been complimentary.
Stayed 3 nights in Jun 2024

10/10 Excellent

laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. Very clean. Great beach access. Nice rooms
Stayed 4 nights in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Yana

Stayed 2 nights in May 2024

10/10 Excellent

Lyndsy Evenden

Traveled with group
Just spent 6 days at Be Tulum and it was fantastic. The staff are friendly and every attentive and the hotel was immaculately well kept, even with the seaweed that is in season right now. Concierge service was great (ours was July and she took care of everything). Food was great too, and the atmosphere magical. Highly recommend!
Stayed 6 nights in Apr 2024

4/10 Poor

Emanuela

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
— housekeeping is terrible — communication with front desk is terrible — concierge is terrible — staff is cordial but given the above they do what they can with the little they are given — no room service — everything is a rip off considering the level
Stayed 4 nights in Apr 2024

8/10 Good

Dattaprasad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok, no upgrade
Stayed 4 nights in Apr 2024

8/10 Good

Doron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach restaurant service and food quality was amazing. Hotel design and vibe very nice. Music on beach was great. Front desk staff could use improvement!
Stayed 2 nights in Mar 2024

10/10 Excellent

Anna, Potomac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Friendly Clean Amazing architecture
Stayed 5 nights in Mar 2024

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5
Address
Carretera Tulum-Boca Paila Km.10, QROO