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HB Xalapa

3.5 star property
Comfortable hotel with free valet parking and conference center

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your current months are June, 2024 and July, 2024.
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July 2024

HB Xalapa

Photo gallery for HB Xalapa

Junior double | In-room safe, desk, iron/ironing board, free cribs/infant beds
Front of property
Combined shower/tub, hair dryer, towels
Junior double | In-room safe, desk, iron/ironing board, free cribs/infant beds
Basic Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of HB Xalapa

9.0

Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

Map
Av. Lazaro Cardenas No. 9, Xalapa, VER, 91190
  • Popular LocationPlaza Las Animas Mall18 min walk
  • Popular LocationXalapa Cathedral3 min drive
  • Popular LocationPlaza Las Americas Mall4 min drive
  • AirportXalapa, Veracruz (JAL-El Lencero)20 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

I’m happy very clean and principal cheaper
Andres
May 16, 2024
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Room options

View all photos for Junior double

Junior double | In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior double

10/10 Exceptional

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Day bed
Shower/tub combination
Private bathroom
Hair dryer
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Basic Double Room, 2 Double Beds

9.4/10 Exceptional

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Fiesta Inn Xalapa
Pool
Pet friendly
Parking included
Free WiFi
8.8 out of 10, Excellent, (813)
The price is $71
$84 total
includes taxes & fees
Jun 21 - Jun 22
Fiesta Inn Xalapa

About the neighborhood

Xalapa

HB Xalapa is located in Xalapa. Plaza Las Animas Mall and Plaza Las Americas Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque Ecológico Macuiltépetl and Los Berros Park. Interactive Museum of Xalapa (MIX) and El Agora are also worth visiting.
Visit our Xalapa travel guideOpens in a new window

What's nearby

  • Plaza Las Animas Mall - 18 min walk
  • Xalapa Cathedral - 3 min drive
  • Juarez Park - 3 min drive
  • Plaza Las Americas Mall - 4 min drive
  • Paseo de los Lagos Park - 4 min drive

Getting around

  • Xalapa Station - 9 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 21 min drive

Restaurants

  • ‪Tacos la Vecindad - ‬3 min walk
  • ‪Las Alitas de Pollito - ‬5 min walk
  • ‪Pizza Hut - ‬1 min walk
  • ‪El Llagar - ‬5 min walk
  • ‪El Choro - ‬5 min walk

About this property

HB Xalapa

Property highlights
You can look forward to a terrace, a garden, and dry cleaning/laundry services at HB Xalapa. In addition to a bar and a conference center, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a computer station, and free newspapers
  • A vending machine, smoke-free premises, and luggage storage
  • Guest reviews say good things about the helpful staff
Room features
All 90 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch TVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 179 for adults and MXN 119 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 179 for adults and MXN 119 for children
  • Pet fee: MXN 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 9:00 AM to 7:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HB Hoteles
HB Hoteles Xalapa Hotel
HB Hoteles Hotel Xalapa
HB Hoteles Xalapa
HB Xalapa
Hoteles HB
Hoteles HB Xalapa
Hoteles Xalapa
Xalapa Hoteles
HB Xalapa Hotel
HB Xalapa Xalapa
HB Hoteles Xalapa
HB Xalapa Hotel Xalapa

Frequently asked questions

Does HB Xalapa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

How much does it cost to stay at HB Xalapa?

As of Jun 16, 2024, prices found for a 1-night stay for 2 adults at HB Xalapa on Jun 17, 2024 start from $59.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HB Xalapa pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 350 per pet, per day. Service animals are exempt from fees.

How much is parking at HB Xalapa?

Self parking and valet parking are free at this property.

What time is check-in at HB Xalapa?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at HB Xalapa?

Check-out is at noon.

Where is HB Xalapa located?

Situated in Xalapa, this hotel is within 1 mi (2 km) of Interactive Museum of Xalapa (MIX), Plaza Las Animas Mall, and Xalapa University. Xalapa Gallery of Contemporary Art and Hospital Angeles Xalapa are also within 2 mi (3 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 273 reviews" "
Rating 8 - Good. 68 out of 273 reviews" "
Rating 6 - Okay. 17 out of 273 reviews" "
Rating 4 - Poor. 10 out of 273 reviews" "
Rating 2 - Terrible. 7 out of 273 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
I’m happy very clean and principal cheaper
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brenda

Stayed 1 night in Aug 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente acceso a vías importantes.
Hotel muy bien localizado, con fácil acceso a vías importantes. Muy cómodo y con lo necesario para disfrutar la estancia.
Stayed 1 night in Jul 2022

6/10 Okay

Aldo

Business traveler
Liked: Cleanliness, amenities
I stay regularly at this hotel and I generally have a great experience. However on this occasion I had an issue... Stayed for two nights, first night they had to change the room they offered since the door lock was not working and had to walk back to reception twice before being offered a room with a working door. Second night, after a long day of work, I was locked out of my room for over 40 minutes since the door lock was not working. They did not have a sense of urgency to resolve the matter, and once of their offers was to put me in another room for the night (without my belongins) which I found completely ridiculous. I'll stay again there since I have history, but if it was the first experience in the hotel it would have definitely been the last.
Stayed 2 nights in Jul 2022

10/10 Excellent

Paola

Stayed 1 night in Apr 2022

10/10 Excellent

Aldo

Stayed 1 night in Jun 2022

10/10 Excellent

Carlos

Stayed 1 night in Mar 2022

6/10 Okay

Griselda

Liked: Cleanliness, staff & service
I did not like the lack of enthusiasm to promote tourism in the state. I arrived on a Thursday and I called the front desk to change the light in the bathroom on Sunday, I left almost a week later (Wednesday) morning and the light was still burned out.
Stayed 6 nights in Nov 2021

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent business class option. No luxury just clean, convenient, good location and good service.
Stayed 6 nights in Dec 2020

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

rafael l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel was very attentive. Nicely decorated for Day of the Dead festivities.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

4/10 Poor

Jais

Liked: Property conditions & facilities
Disliked: Staff & service
We lost properties when cleaning room was made. They take off the sheets from the matress and our properties gone with them!!!... Poor profesionalism with the staff.
Stayed 4 nights in Jul 2018

8/10 Good

Judith, connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where to go in Jalapa
Nice clean hotel. Ask for a quiet room as some overlook the highway.
Stayed 2 nights in Aug 2017

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

juan gonzalez, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always love this hotel good location and excellent breakfast ..will be nice to add in the rate the breakfast thank you

8/10 Good

Business, Mexico

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location, staff not so friendly.
Nice hotel right on the entrance of Jalapa. In the main avenue. Easy access. Clean, nice rooms. Just ask for a room not facing the highway, since it´s kind of noisy. Staff are OK but could use more attention. It took like 10 minutes to get a room, even i was the only checking in. Since paid with Expedia, did not opened a voucher nor credit. Then did some local calls. Could do it my self, had to ask front desk. They did the call one day. Next day they said no and asked me for a credit since each call was about 3 pesos (like 3 cents US). Confusing to me. Despite that i would stay there again, since it´s clean, nice and with great location.

8/10 Good

juan gonzalez, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always nice hotel
always I like to stay in this hotel because the people who work always look after your needs

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel and comfortable
well this hotel is very comfortable clean and the breakfast was very good and there is lady making you eggs the way you like that is what make special you stay, but this will better if the breakfast is include in the rate that will a good buy to stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good breakfast
nice hotel close to big mall and lot good restaurants but for the rate I paid breakfast should be include

2/10 Terrible

Edgar

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dos motivos muy pésimos: 1- cuando me iba a bañar vi que había un Jabón corporal usado junto a su empaque y estaba muy pegado que no se podía quitar. Eso me dio a entender que no limpian bien las habitaciones que después d e que las usan los huéspedes. 2- mientras desayunaba apareció una cucaracha en mi mesa y pasó sobre mi plato de alimentos y el de mi compañero por lo que le avisamos al mesero y el solo la mato con un trapo. Eso nos provocó mucho asco y a pesar de que los meseros se dieron cuenta, aún así me cobraron el desayuno completo. De parte del restauran no recibimos ni una mínima disculpa hasta que transmití mi inconformidad al entregar la habitación en recepción
Stayed 1 night in Jun 2024

10/10 Excellent

Alejandro Moreno, Puebla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está en remodelación el hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Ivonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo perfecto, ya son varias veces que nos quedamos ahí …….están ahorita arreglando, remodelando, pero es para mejorar y todo estuvo súper bien
Stayed 1 night in May 2024

General hotel information

Reasons to Book
Nice Bathroom
Check-In Time
3:00 AM
Check-Out Time
1:00 PM
Star Rating
3.5