Find Resorts & Hotels with Spas in Cancun

"The only complaint was the upselling upon arrival at front desk. Everything else was phenomenal. "

"The entire staff at this property were extremely helpful, polite and friendly. Check-in process was a bit slow, but the staff was helpful throughout. The lobby bar seemed to be a bit understaffed for the amount of guests at the hotel, but no real qualms there since there are plenty of bars around the property. I wish they had bottled water in the rooms, but you can request them via room service. The food and drinks were great, but it could be tricky to get reservations, so book in advance! They had several pools, including one for the kiddos, with fun activities for people of all ages throughout the day and night. Overall great experience and would come back again with my family!"

"They had amazing stuff "

"Everything was good they just need to put better food on the buffet they did not have a lot of food need to make it better other then that it was oki "

"The staff was excellent and friendly"

"property beautiful and clean! Easy access to anything we desired!"

"This is one of the best hotels around….enjoyed the ambiance every bit and staff is helpful throughout our stay here"

"This place has so much to do for the kids from rock climbing, ziplining(9:30-10:30am), water slides, soccer, basketball, game room , mini putt etc. They even thought of the adults. You could have your own time without the kids if you left them in the care of the staff at the kids pool/area. They had an adults only pool too! The entertainment crew are all beyond amazing!! This place was clean and the service was great. "

"Hotel was nice. Everyone treated me like a king and my wife like a queen. Special thanks to Ricardo and Rudolph."