8/10 Good
CHRIS
Jun 12, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin process was very smooth. We did a standard twin room with our visit. The lobby is minion theme and an awesome aquarium behind the checkin desk which for me made time fly while in line. The room was average. It did have a smell of the port (sea) when we first walked in but the room includes an air cleaner and good AC unit which took care of that problem. Definitely take advantage of the sun blocker curtains as in June the sun was beaming in the window at 4:30am! We included breakfast in our room rate and it was well received, although not as many options as the universal park front hotel that we stayed at a few days prior. There was also vending machines and a water/ice dispenser on our floor, although for me the water/ice dispenser was very hard to access as it was in a corner in a tight spot. Universal city and the train station just a few blocks east walk away. Watch the YouTube videos they really helped set my expectations before arriving.
CHRIS
Stayed 2 nights in Jun 2024