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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel with free parking, near Island at Pigeon Forge

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Exterior
Restaurant
Lobby
Shower, free toiletries, hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk
  • Free WiFiFree WiFiFree WiFi
The price is $78
$88 total
includes taxes & fees
Jun 9 - Jun 10

Explore the area

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308
  • Popular LocationLeConte Center at Pigeon Forge15 min walk
  • Popular LocationDolly Parton's Stampede Dinner Attraction3 min drive
  • Popular LocationIsland at Pigeon Forge3 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)54 min drive
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

8.3/10 Very Good

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

9.6/10 Exceptional

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.6/10 Exceptional

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Microwave
  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.7/10 Excellent

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Microwave
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Microwave
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

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Interior entrance
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Pool
Hot Tub
Breakfast included
Parking included
8.8 out of 10, Excellent, (1866)
The price is $82
$94 total
includes taxes & fees
Jun 2 - Jun 3
Pigeon River Inn

About the neighborhood

Pigeon Forge

Surestay Plus By Best Western Pigeon Forge is located in Pigeon Forge. Titanic Museum and Dolly Parton's Stampede Dinner Attraction are cultural highlights, and some of the area's popular attractions include Dollywood and Dollywood's Splash Country. Wild Bear Falls Indoor Water Park and Ripley's Aquarium of the Smokies are not to be missed.
Visit our Pigeon Forge travel guideOpens in a new window

What's nearby

  • Old Mill - 13 min walk
  • LeConte Center at Pigeon Forge - 15 min walk
  • The Ripken Experience - Pigeon Forge - 3 min drive
  • Dolly Parton's Stampede Dinner Attraction - 3 min drive
  • Island at Pigeon Forge - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • The Old Mill Restaurant - 13 min walk
  • McDonald's - 16 min walk
  • Margaritavile - 3 min drive
  • Sawyer's Farmhouse Breakfast - 15 min walk
  • Wendy's - 20 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Hotel rejuvenated in 2023 and located near Island at Pigeon Forge
Close to LeConte Center at Pigeon Forge and Old Mill, Surestay Plus By Best Western Pigeon Forge provides laundry facilities, a 24-hour business center, and more. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Continental breakfast (surcharge), a vending machine, and smoke-free premises
  • A 24-hour front desk
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All 65 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and WiFi. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Microwaves, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (24 inches high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1984
  • Renovated entire property - July 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Is Surestay Plus By Best Western Pigeon Forge pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Surestay Plus By Best Western Pigeon Forge?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Pigeon Forge on Jun 9, 2024 start from $78.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Surestay Plus By Best Western Pigeon Forge?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. After-hours check-in is not available.

What time is check-out at Surestay Plus By Best Western Pigeon Forge?

Check-out is at 11:00 AM.

Where is Surestay Plus By Best Western Pigeon Forge located?

Situated in Pigeon Forge, this hotel is within a 15-minute walk of Pigeon Forge Factory Outlet Mall, Old Mill, and LeConte Center at Pigeon Forge. Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction are also within 2 mi (3 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 446 reviews" "
Rating 8 - Good. 109 out of 446 reviews" "
Rating 6 - Okay. 49 out of 446 reviews" "
Rating 4 - Poor. 19 out of 446 reviews" "
Rating 2 - Terrible. 19 out of 446 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was pretty nice. The room was nice and spacious. The bathroom was clean and put together. I would say the only downfall as far as the hotel goes, would be the floors in the room. Our floor was carpet and when we would walk around our feet would feel really sticky and we had to wash them several times. I know some suites have the wood versus carpet so just and fyi. Other than that breakfast was pretty standard and check - in and out was pretty easy.
Stayed 2 nights in May 2024

4/10 Poor

Akanksha

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night. Door of room was broken and we could hear step voice from above floor. Anyone passing by room is also heard, overall noisy. For the price it’s not worth to stay. They provided stove but no utensils at all. Not even spoon or plate. Kitchen is useless without any utensils.
Stayed 1 night in May 2024

10/10 Excellent

Samantha, Hixson

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a newly renovated hotel. It was very clean, and the breakfast was good
Stayed 1 night in May 2024

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, staff & service
Overall, would stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Gabrielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and did an immaculate job at making everyone feel welcome. The area is nice and quiet and the rooms were so clean. I will be coming back in the future most definitely.
Stayed 2 nights in May 2024

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean staff was nice. But the mattress was worn I felt I was sleeping upside down in the bed had to sleep on the end of the bed to be comfortable. But all in all it was good
Stayed 2 nights in May 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was accessible and Very clean. The staff was Extremely Nice!! And we loved our fresh waffles for breakfast.
Stayed 1 night in May 2024

8/10 Good

Cristian

Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice n clean quiet I love the stand up shower good parking close to pretty much everything not bad pricing either
Stayed 1 night in May 2024