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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is $52
$66 total
includes taxes & fees
Jun 25 - Jun 26

Explore the area

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C. Balam Dzakab, Tulum, QROO, 77600
  • Popular LocationTulum National Park15 min walk
  • Popular LocationTulum Mayan Ruins10 min drive
  • Popular LocationPlaya Paraiso12 min drive
  • AirportTulum, Quintana Roo (TUY)13 min drive
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Room options

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Terrace/patio

Luxury Suite, 1 Bedroom

10/10 Exceptional

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 1 King Bed, Private Pool

Deluxe Penthouse, 1 King Bed, Private Pool | Terrace/patio

Deluxe Penthouse, 1 King Bed, Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Private Pool

Penthouse, 1 King Bed, Private Pool | Terrace/patio

Penthouse, 1 King Bed, Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Ceiling fan
Rainfall showerhead
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, (549)
The price is $78
$98 total
includes taxes & fees
Jun 17 - Jun 18
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About the neighborhood

Tulum

KASA Hotel Kuyen is located in Zama, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting. Discover the area's water adventures with scuba diving, snorkeling, and sailing nearby, or enjoy the great outdoors with ecotours.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 15 min walk
  • Las Palmas Public Beach - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Paraiso - 12 min drive
  • Playa Ruinas - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Mercado Tulum - ‬19 min walk
  • ‪Rossina Cafe - ‬5 min walk
  • ‪Las BBQ Tulum - ‬13 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Coati Café Tulum - ‬13 min walk

About this property

KASA Hotel Kuyen

Upscale hotel near Tulum Mayan Ruins
You can look forward to free continental breakfast, dry cleaning/laundry services, and a bar at KASA Hotel Kuyen. Adventurous travelers may like the cycling at this hotel. Treat yourself to a deep-tissue massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi, with speed of 25+ Mbps, and a business center are available to all guests.
Other perks include:
  • 2 outdoor pools with sun loungers
  • Free self parking
  • Bike rentals, beach towels, and coworking spaces
  • Luggage storage, multilingual staff, and a TV in the lobby
Room features
All guestrooms at KASA Hotel Kuyen have comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Rainfall showers and free toiletries
  • 50-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Coworking space

Outdoors

  • Beach towels
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from September 30 2024 to October 13 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

KASA Kuyen
KASA Hotel Kuyen Hotel
KASA Hotel Kuyen Tulum
KASA Hotel Kuyen Hotel Tulum
KASA Hotel Kuyen Adults Only
KASA Hotel Kuyen powered by ASTON

Frequently asked questions

Does KASA Hotel Kuyen have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at KASA Hotel Kuyen?

As of Jun 16, 2024, prices found for a 1-night stay for 2 adults at KASA Hotel Kuyen on Jun 25, 2024 start from $51.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is KASA Hotel Kuyen pet-friendly?

No, pets are not allowed at this property.

How much is parking at KASA Hotel Kuyen?

Self parking is free at this property.

What time is check-in at KASA Hotel Kuyen?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at KASA Hotel Kuyen?

Check-out is at noon.

Where is KASA Hotel Kuyen located?

Located in Zama, this spa hotel is 0.8 mi (1.3 km) from Tulum National Park and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Hunab Lifestyle Center and Dos Aguas Park are also within 1 mi (2 km).

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 80 reviews" "
Rating 8 - Good. 13 out of 80 reviews" "
Rating 6 - Okay. 3 out of 80 reviews" "
Rating 4 - Poor. 0 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
Stayed 2 nights in May 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso hotel y muy buen servicio.
Stayed 5 nights in Apr 2024

10/10 Excellent

ERLLY

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
Stayed 4 nights in Apr 2024

10/10 Excellent

Nibal

Stayed 4 nights in Apr 2024

8/10 Good

Volodymyr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and knowledgeable hosts but below average breakfasts.
Stayed 6 nights in Apr 2024

8/10 Good

guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained.
Stayed 4 nights in Mar 2024

10/10 Excellent

seyed hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

El Hadji, Silver Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in Tulum we enjoyed our stay and the staff are really nice and welcoming
Stayed 2 nights in Mar 2024

10/10 Excellent

Pearl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Wajenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was clean, built with nature conservation in mind.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alisa

Stayed 8 nights in Feb 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, comfortable, clean and inviting
To me, cleanliness is extremely important, and this hit the mark in every way Also, staff very helpful. Also international clientele and fun to talk to people at breakfast and in the evening very well lit rooms. Minimalist, but everything you need is there And bed extremely comfortable.
Stayed 3 nights in Feb 2024

6/10 Okay

Kortney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room a lot, it was clean and well done overall. My main issue was the food quality. The photos of the food and what you actually got were so different. Everything felt frozen and nothing felt fresh. Having access to healthy high quality food is a big deal to me. I ended up leaving very hungry.
Stayed 2 nights in Feb 2024

8/10 Good

Joe

Stayed 1 night in Feb 2024

10/10 Excellent

al, depew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, quiet and clean. Staff was great especially Luis.
Stayed 7 nights in Jan 2024

10/10 Excellent

Rainara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
Stayed 6 nights in Jan 2024

10/10 Excellent

Marissa Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

ANA P TAPIA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, peaceful, super cool rooms, big space, nice service
Stayed 1 night in Dec 2023

10/10 Excellent

SuJ'n

Stayed 3 nights in Dec 2023

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location if you don’t want to stay directly on the beach. however the beach is very close so i would visit here again
Stayed 3 nights in Dec 2023

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Loren

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2023

10/10 Excellent

jonathon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean,quiet
Stayed 4 nights in Oct 2023

10/10 Excellent

Veripi

Liked: Cleanliness, property conditions & facilities
Beautiful property
Stayed 4 nights in Oct 2023

10/10 Excellent

Leticia

Traveled with partner
Liked: Cleanliness
Excellent Service!! Definitely will stay here at my next Tulum stay.
Stayed 1 night in Oct 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0
Address
C. Balam Dzakab, Tulum, QROO