Naats Amigos Tulum

3.5 star property
Comfortable aparthotel near the beach
VIP Access

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July 2024

Photo gallery for Naats Amigos Tulum

Deluxe Penthouse | In-room safe, iron/ironing board, free WiFi, bed sheets
Front of property
In-room safe, iron/ironing board, free WiFi, bed sheets
Deluxe Penthouse | In-room safe, iron/ironing board, free WiFi, bed sheets
Full-size fridge, stovetop, coffee/tea maker, cookware/dishes/utensils
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • Barbecue grillBarbecue grillBarbecue grill
  • HousekeepingHousekeepingHousekeeping
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
Calle 14 Sur, Lote 16, Tulum, QROO, 77780
  • Popular LocationTulum National Park5 min drive
  • Popular LocationTulum Mayan Ruins10 min drive
  • AirportTulum, Quintana Roo (TUY)16 min drive
  • Popular LocationPlaya Paraiso17 min drive

Most relevant reviews

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Room options

Available filters for rooms
Showing 24 of 24 rooms

Sol

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Penthouse

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

Mar

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Fuego

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Viento

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Agua

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Luna

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Tierra

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Estrella

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Cielo

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

Studio Standard With Garden View

  • Sleeps 4
  • 1 Full Bed(s) and 1 King Bed(s)

Apartment Standard With Garden View

  • Sleeps 6
  • 1 Full Bed(s) and 2 King Bed(s)

Studio Standard With Garden View

  • Sleeps 2
  • 1 Full Bed(s)

Studio Standard With Garden View

  • Sleeps 4
  • 1 Full Bed(s) and 1 King Bed(s)

Studio Standard With Garden View

  • Sleeps 2
  • 1 Full Bed(s)

Studio Standard With Garden View

  • Sleeps 4
  • 1 Full Bed(s) and 1 King Bed(s)

Studio Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Studio Standard With Garden View

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

Studio Standard With Garden View

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

Studio Standard With Garden View

  • Sleeps 4
  • 1 Full Bed(s) and 1 King Bed(s)

Studio Standard With Garden View

  • Sleeps 4
  • 1 Full Bed(s) and 1 King Bed(s)

Apartment Standard With Garden View

  • Sleeps 6
  • 1 Full Bed(s) and 2 King Bed(s)

Studio Standard With Garden View

  • Sleeps 4
  • 1 Full Bed(s) and 1 King Bed(s)

Studio Standard With Garden View

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

Similar properties

About the neighborhood

Tulum

Located near the beach, Naats Amigos Tulum is in La Veleta, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Be sure not to miss outdoor adventures like rock climbing and ecotours.

What's nearby

  • Tulum National Park - 5 min drive
  • Gran Cenote - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Tulum Beach - 10 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪El Camello Jr - ‬13 min walk
  • ‪Italdo Pasteleria - ‬15 min walk
  • ‪Taqueria el Sabor Mexicano - ‬14 min walk
  • ‪El Tio - ‬14 min walk

About this property

Entire place

Naats Amigos Tulum

Comfortable aparthotel near the beach
Guests at this beach aparthotel will appreciate convenient onsite amenities such as barbecue grills and a picnic area. Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with cable channels. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include a balcony and an MP3 dock.
Naats Amigos Tulum offers 15 accommodations with MP3 docking stations and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower only
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Ecotours nearby
  • Rock climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 units
  • 2 buildings
  • 3 floors
  • Built in 2014
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this hotel in advance to reserve a day bed.

We should mention

This property does not have elevators

Property is also known as

Los Amigos Tulum Condo
Los Amigos Tulum
Los Amigos Tulum Hotel
Los Amigos Tulum Aparthotel
Los Amigos Tulum
Naats Amigos Tulum Tulum
Naats Amigos Tulum Aparthotel
Naats Amigos Tulum Aparthotel Tulum

Frequently asked questions

Does Naats Amigos Tulum have a pool?

Yes, this property has an outdoor pool.

Is Naats Amigos Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Naats Amigos Tulum?

Self parking is free at this property.

What time is check-in at Naats Amigos Tulum?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Naats Amigos Tulum?

Check-out is at 11 AM.

Does Naats Amigos Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Naats Amigos Tulum located?

Located in La Veleta, this beach aparthotel is within 1 mi (2 km) of Hospital de Tulum and Dos Aguas Park. Hunab Lifestyle Center and Tulum National Park are also within 2 mi (3 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 110 reviews" "
Rating 8 - Good. 27 out of 110 reviews" "
Rating 6 - Okay. 7 out of 110 reviews" "
Rating 4 - Poor. 3 out of 110 reviews" "
Rating 2 - Terrible. 9 out of 110 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Property was nice
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice surrounding looks poor and unsafe
Stayed 1 night in Feb 2024

10/10 Excellent

shay

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We appreciated the assistance of the staff, who went above and beyond to ensure our comfort
Stayed 1 night in Feb 2024

10/10 Excellent

val

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the property's security measures were reassuring. Grateful for a delightful stay
Stayed 1 night in Feb 2024

10/10 Excellent

erin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the rooftop pool was serene retreat. worked hassle-free with the robust wi-fi, perfect video calls.
Stayed 1 night in Feb 2024

10/10 Excellent

fran

Liked: Cleanliness, amenities, property conditions & facilities
stayed at this charming hotel, conveniently surrounded by great restaurants and shops
Stayed 1 night in Feb 2024

10/10 Excellent

steff

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Discovered this comfortable hotel within walking distance of fantastic neighborhood spots! The rooftop pool was an escape to tranquility. Worked seamlessly with the dependable WiFi, perfect for video calls. Felt secure throughout the property. A big thank you for a delightful stay
Stayed 1 night in Feb 2024

10/10 Excellent

steff

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A great, comfortable hotel within a stroll of amazing local restaurants and shops! The rooftop pool was my serene spot. Remote work was a breeze with the strong WiFi, ensuring smooth video calls. The property's security was top-notch. Thanks for a lovely stay – I'll definitely be back!
Stayed 1 night in Feb 2024

10/10 Excellent

emerson

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
We're not into the touristy scene. Picked this hotel for a local vibe, and the staff gave us the lowdown on the best local spots. It was like exploring with friends who know all the good spots.
Stayed 1 night in Feb 2024

10/10 Excellent

mason

Liked: Cleanliness, amenities, property conditions & facilities
Found this hidden gem that's not only comfortable but also surrounded by great restaurants and shops! The rooftop oasis was my go-to for some peace and quiet. Worked seamlessly with the strong WiFi, making video calls a breeze. The property's security was on point. Thanks for making my stay so enjoyable – I'll be back for sure!
Stayed 1 night in Feb 2024

10/10 Excellent

kaleb

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic cozy hotel, close to awesome local joints and shops! The rooftop terrace was my favorite spot to unwind. Worked remotely, and the WiFi was reliable, perfect for smooth video calls. Felt secure throughout my stay, and my room had all the essentials - AC, fridge, towels, safe, and a handy coffee maker. Definitely coming back for another delightful stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Joanna

Liked: Cleanliness, room comfort
Comfortable safe stay, great location!
Great comfortable hotel, walkable to great neighborhood restaurants & shops! The rooftop pool was a beautiful tranquil pace to chill. I also worked from here a few days and wifi was strong. I was able to do my video calls w ease. Property felt safe & secure. And my room had all the comforts I needed - good AC, fridge, towels, safe, coffee maker. Thanks for a lovely stay, I’d return!
Stayed 3 nights in Feb 2024

8/10 Good

Carrie-Anne Laurey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First arrived at the property late so receptionists had left but they sent all check in info by whatsapp and email which was really useful. Got to the room and we were disappointed as it was very small for a 10 night stay. Messaged consierge who were more than happy to swap us the next day and did so very smoothly. The new studio room was on the ground floor and had everything we needed. Large bathroom, lots of storage space, huge tv with smart apps, big fridge freezer. Room was always cleaned at our convenience and the housekeeping made a cute birthday cake prop out of the towels when they realised it was my birthday. Very sweet. Housekeeping did our laundry for 200 pesos which we felt was reasonable. Outside the gate is not tended to by the property, rubbish and dog crap is left there. Bikes that you can hire are quite old and rusty, better to look around and get better bikes. We hired a scooter from the locally owned business just across from the apartments. Think it is very important to mention the pool displayed as the main imagine is not at the apartments it is at the Los Amigos complex around 5 minutes walk. Gym was small but did the job, was clean. Didn't have anywhere for you to fill or get water before 8.30am. Overall we really enjoyed our stay, staff were friendly and approachable and always keen to help. We were glad we stayed in La Veleta for a more authentic experience. Would definitely recommend staying at Condos Los Amigos, in the right room.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, room comfort
Lovely hotel with great staff!
Beautiful, clean rooms with a very helpful staff with great English. Nice roof-top pool and great place to watch the sunsets!
Stayed 4 nights in Mar 2023

4/10 Poor

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The communication with their representative was terrible. The apartment was not at the address on our booking. When it became apparent that the apartment door did not lock, we had to fight to have it fixed. And the safe that their representative advised us to use to store our laptops etc in lieu of a lockable door, was not fastened down. We pointed that and handed it to him, and requested another room, but were told no. Luckily the maintenance person who happened to be in the building was kind enough to stay later than the end of his shift and fix the door so that we could have some security in the apartment.
Stayed 4 nights in Feb 2023

10/10 Excellent

TIXIAN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place. The room has refrigerator and cooking utensils!

2/10 Terrible

Hector

10/10 Excellent

erin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay, such a beautiful place and so well situated to amenities, restaurants and town. Would absolutely stay here again
Stayed 6 nights in Mar 2022

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here! They had a gym and spa that was available to us, the rooftop pool was awesome, and the area was perfect. Our room had a retractable skylight, a small kitchen and they stocked our fridge with water. We were so happy with our stay. The only negative was the pillows were really hard and uncomfy, but besides that I have nothing but good things to say, it was clean, a big beautiful window for a wall with sliding doors. It’s a great hotel!
Stayed 6 nights in Apr 2022

8/10 Good

Brianah

Liked: Cleanliness, room comfort
Beautiful condos in the middle of no where
Enjoyed the deluxe suite with kitchenette , it’s was basically a 1bd apt. I love that Los Amigos rooms are well equipped from kitchen utensils , cleaning products, applicances and tools to cook a meal , little details that most hotels in Playa /Tulum forget. WiFi was great and balcony had great view of jungle. Only thing I didn’t like was the location, extremely hard to find at night , street is bumpy dirt road. Receptionist was nice & polite but seems to be the other person available to answer questions from 9am-8pm. After that you fend for yourself, no security guard. However , I would book this suite for longer stays , not just a night visit. 4 out of 5 stars
Stayed 1 night in Feb 2022

2/10 Terrible

nicholas

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If you book a room with Los Amigos, The day before your flight they will email you saying you have been selected for a free upgrade. They send you a different address to their other location, once you get there the concierge will greet you and show you to your room, except this room is much smaller than the room your probably booked online. If you ask why they moved you hotels for a “free upgrade” without your permission they won’t give you a straight answer.. they just try to talk your ear off about the spa and tell you how great it is. They might even give you “free spa time” that you can’t even use because the front desk ladies at the spa will lie you and say they are full… When I asked the concierge to please move us to a room that was the same size as the one I booked online she lied to me and said they are all “studio sized rooms” which I found out from another resident that was a lie… when I confronted her about what she told me she said, oh those rooms are for people who live here… the hotel room we had was very nice, if you’re okay with a rock hard bed, a lot of rules, taking cold showers and listening to your upstairs neighbors stomp around on the hollow floor above the whole time you stay here. I will say that the property is very nice and very clean. But I would recommend staying somewhere else to avoid the headache on your vacation because they’re are thousands of other beautiful resorts at and around tulum that you could stay at for the same price or cheaper.
Stayed 8 nights in Nov 2021

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2021

8/10 Good

Michael

Liked: Cleanliness, room comfort
Los Amigos Tulum
Los Amigos Tulum is very comfortable. It is quite new and therefore well adorned and maintained - it is also a studio if that's what you are into. Very clean and incredibly friendly staff. The only downside is the location - it's really far from the beach and a good 20min walk to downtown Tulum.
Stayed 1 night in Oct 2021

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a very comfortable place to stay and great location for exploring the area. Main highway is two blocks away, beach and ruins are about 15 minutes. Lots of cafes and restaurants within walking distance. The apartment was spacious and comfortable with parking on the street.
Stayed 5 nights in Oct 2021

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
I absolutly love staying with Los Amigos! All the staff are super friendly and accommodating. Always a smile on their faces😃 rooms are cleaned daily and everything is very clean and modern. The rooftop pools are perfect for watching the sun melt away from Mayan sky. Special thank you to Valaria for being such a beautiful human and for helping me with anything I needed. Nothing was ever a problem.
Stayed 4 nights in Sep 2021